How “Support Interaction Optimization” Will Reshape the World of Customer Support
How “Support Interaction Optimization” Will Reshape the World of Customer Support

One of the most exciting parts of running a company involves helping it keep its bearings while its industry undergoes a fundamental transformation. Which is why I’m proud to be at Support.com as it takes a leadership position in Support Interaction Optimization, a new industry category that responds to tectonic marketplace shifts by bringing sophisticated […]

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