Enterprise customer support. Home-based agents. Secure omnichannel solutions.
Enterprise customer support solutions - secure, scalable, turnkey.
ExpertAnywhere: a global network of custom profiled, home-based agents - available 24/7.
Proprietary, secure platform & tools for issue resolution and agent management.
Premium technical support subscription programs for enterprise clients.
Get expert tech support via virtual house calls, phone, chat, and step-by-step guides.
Watch a video to see how remote tech support works.
24/7 tech support for all devices in the connected home.
On-demand remote IT support for up to 50 employees.
Search Guided Paths® that help you solve thousands of common tech issues yourself.
A leading provider of homesourcing: customer and technical support solutions delivered by home-based employees.
The executive leadership team at Support.com.
Latest news, press releases, and updates from Support.com.
Get in touch to learn more about our homesourcing solutions.
Technical Support Solutions
24/7 remote tech support and IT help desk support for homes and businesses.
Learn moreWith over 20 years of experience, Support.com is the leader in homesourcing. The company’s proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. We help the world’s finest brands efficiently meet the demands of the changing environment with a scalable, secure global network of home-based employees and a proprietary cloud-based platform that deliver stellar results.
Proprietary Platform & Tools
Support.com’s secure, omnichannel platform and tools were tailor made to enable world-class homesourcing solutions, consistently earning NPS scores of 85+.
Global, Home-based Workforce
Support.com’s efficient workforce model allows us to tap into a broader spectrum of candidates to find best talent from across the United States and around the world.
Robust and Secure Turnkey Solutions
Support.com’s operations playbook has been vetted over 20 years for scale and efficiency, from recruiting and training to software that enables distributed management and reporting.
Partner with the Finest Brands
For over 20 years, Support.com has been the partner of choice for brands that believe their customer support and engagement strategy is a key driver of success.
World leader in homesourcing,
providing scalable customer and
technical support solutions with a
global network of home-based agents
and a secure, proprietary cloud-based platform.
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