Omnichannel customer support for global enterprise clients and leading brands using a homesourcingSM model. Support.com builds scalable and flexible programs that meet each client’s unique requirements using our ExpertAnywhereSM global operating playbook.
omnichannel programs with full lifecycle support capabilities, including emergency response.
24/7 support for all devices at home and at work
player support, account management, in-game content moderation
acquisition and lead generation across all channels; order management, scheduling, dispatch, etc.
engagement outreach to drive loyalty and satisfaction
continuous content improvement and risk mitigation
a suite of services including data entry and processing, collections, administration, and transcription
scalable hiring to find agents with specific licenses or certifications, i.e. insurance, pharmacy tech, etc.
administrative and clinical support throughout the identification, management, and collection of service revenue
end-customer focused support and education for crypto management platforms, exchanges, and digital wallets
Omnichannel Customer Support with ExpertAnywhere
- Optimize performance with on-demand scalability
- Hire the best experts, no matter their location
- Hyper-target for specific skills, experience, or licensure
- Handle volume spikes with an agile, experienced workforce
- Employ home-based experts with better performance
- Increase speed to proficiency, responsiveness, and productivity
- Decrease ramp time and onboarding period
- Maintain true business process continuity