SAN FRANCISCO, CA—Support.com today announced it has been named a winner in the 2023 Excellence in Customer Service Award presented by Business Intelligence Group.
This year’s program highlights ExpertAnywhere℠—Support.com’s customer service playbook—which improves how the company connects with experts from all over the world.
Designed for the remote workforce, ExpertAnywhere℠ keeps employees, processes, and technology platforms connected, productive, and secure. The results are quick ramps, better performance, and a wider global presence.
Support.com is 100% committed to remote work–globally. With no brick-and-mortar, no commuting, and a cloud-based infrastructure, homesourcing is better for clients, better for employees, and better for the planet.
“Customer service professionals and suppliers have had to make significant changes to adopt to our evolving world,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group. “It is our honor to recognize Support.com as they are leading by example and making real progress on improving the daily lives of so many.”
The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.
About Support.com www.support.com
Support.com is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses.
Support.com’s proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
About Business Intelligence Group www.bintelligence.com
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Maria Jimenez
Chief Nominations Officer
Business Intelligence Group
jmaria@bintelligence.com
+1 (909) 529-2737