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Infographic

SeeSupport: To Fix the Problem…See the Problem

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Webinar Playback

Forrester Research, Inc. and Support.com – Customer Support Trends for 2017: Is Your Support Team Ready?

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Webinar Playback

#DisruptSupport Live! On Demand Episode 3: “How to Reduce Customer Effort by Optimizing Service Delivery Within Your CRM”

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Video

Support.com Cloud SuiteApp for NetSuite® CRM

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Video

Support.com Cloud for Salesforce® Service Cloud

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Video

Support.com Cloud for Zendesk®

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Video

Dynamic Decision Points – Data Sync for Automatically Personalized Support

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Video

SeeSupport Remote Visual Support

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Research Report

The Future of Support 2017: Survey Reveals Early Consumer Sentiment on Artificial Intelligence in Service and Support

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e-Book / Guide

Customer Effort & the Direct Impact on the Brand Relationship

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Case Study

Support.com Cloud SuiteApp for NetSuite Enhances PC Laptops’ Customer and Agent Experience

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Case Study

Support.com Cloud for Higher Education

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Webinar Playback

Parks Associates and Support.com – The Future of Tech Support: IoT & the Customer Experience

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Webinar Playback

#DisruptSupport Live! On Demand Episode 2: “Delivering the Best Customer Service in a Mobile-First World” – With Self-Support

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Webinar Playback

#DisruptSupport Live! On Demand Episode 1: “To Solve the Problem See the Problem” – Using Live Video Support

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Case Study

Staples: A Mobile Self-Service Use Case

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Infographic

The Future of Support

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Infographic

Are You Getting an “A” for Customer Effort?

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Analyst Report

Forrester Research, Inc. – Implement Effective Customer Service Metrics

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Analyst Report

Forrester Research, Inc. – Use The AGE Gauge To Evaluate New Customer Service Technologies

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Brochure

Support.com Cloud Overview

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Webinar Playback

Elevating Customer Service in your CRM

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Data Sheet

Support.com Cloud for Zendesk

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Data Sheet

Support.com Cloud for NetSuite CRM

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Webinar Playback

Forrester Research, Inc. and Support.com – The Future of Self-Service Support: 5 Ways to Deliver What Your Customers Want

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Webinar Playback

TSIA and Support.com – Is Customer Effort Score the new NPS?

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Webinar Playback

Upclick and Support.com – From Product Fixes to Customer Success with Connected Support

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Case Study

Upclick Uses Support.com Cloud to Maximize Quality of Customer Experience and Increase Revenue From Premium Support Services

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Case Study

Support.com Cloud Enables Service Provider to Reduce Costs and Increase Customer Satisfaction

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Research Report

The Smart Home Customer Experience: Repairing the Broken Promise

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Research Report

TSIA – Revolutionizing Support Interactions with Video

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Brochure

Intelligent Technical Support Services for IoT

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Infographic

A Smart Home Divided

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White Paper

Heavy Reading – Revolutionizing Customer Experience With Support Automation

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Webinar Playback

ICMI and Support.com – Why self-service is the secret sauce for customer satisfaction

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Research Report

Connected Consumers and the Most Personal Brand Experience

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Analyst Report

Parks Associates – Next Generation Support: Driving IoT Adoption

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Infographic

Connected Consumers and the Next Generation of Support

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Data Sheet

Interaction Analytics, A Feature Of Support.com Cloud

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Data Sheet

Guided Paths®, A Feature Of Support.com Cloud

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Data Sheet

Support.com Cloud Self-Support

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Data Sheet

Support.com Cloud SeeSupport – Remote Visual Support

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Webinar Playback

Parks Associates and Support.com – Support Strategies for IoT Success

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White Paper

New Rules for a New World: Five Support Imperatives That Can Save the Internet of Things

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Video

Support.com Cloud Overview Video

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Video

Support.com Cloud Agent Support Video

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Data Sheet

Dynamic Decision Points, A Feature of Support.com Cloud

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Data Sheet

Support.com Cloud Agent Support

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Brochure

Intelligent Technical Support Services Overview

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Case Study

Communications Service Provider Slashes Costs with Rapid Deployment of Support.com Cloud

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