This guide aims to assist you with using your Xbox 360 Controllers through setup and troubleshooting.

Please choose which guide you would like to follow.

Things you need before you start:

  • A USB-certified cable that has a micro-USB connector on one end and a full-size USB connector on the other.
    A micro usb cable

Steps:

  1. Plug the other end into the Xbox 360 console.
    The usb port of an XBOX 360

  2. The controller should be connected to your Xbox 360 console and ready to use.
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

  1. Put batteries into your Xbox controller.
    1. Push the latch for the battery compartment.
      Xbox 360 wireless controller highlighting the battery compartment release button
    2. Place the batteries into the compartment, making note of their polarity indicated by the picture on the battery holder.
      Xbox 360 wireless controller battery compartment highlighting battery orientation.
    3. Clip your battery compartment back in.
  2. Press and Hold the center Xbox Guide button until the controller turns on.
    Xbox 360 wireless controller, highlighting the guide button
  3. Push the Connect Button on your console.
    Xbox console with the connect button highlighted
  4. Push the Connect Button on your controller.
    Connect button highlighted on the Xbox controller
  5. The ring around the power button will flash, then stop when your controller is connected.
    Xbox 360 S console highlighting the power button
  1. Connect a headset to the Xbox 360 controller.
    Xbox controller with headset connected.

  • Headsets can only be connected to the Xbox 360 wireless controller. They cannot be connected to third-party wired controllers.
  • Xbox 360 console does not support Bluetooth functionality. Headsets cannot connect to the console using Bluetooth.
Things to consider if you are experiencing Xbox 360 controller issues:
  • The batteries may have insufficient power. Use a new set of disposable batteries or charge them.
  • Check how many controllers are connected, the console can only have a maximum of eight (8) active controllers connected to it.
  • If the Xbox button is not lit, try turning the controller back on. The controller has a power save feature which turns it off after 15 minutes of inactivity.
  • Other wireless connection-capable devices may have signals interfering with the controller's own signal.
  • Interference may be caused by metallic objects between the console and controller.
  • The distance may be too far. Ensure you are within 19 feet or 6 meters from the console.
  • Bluetooth is used only when to connecting to a PC with Windows 10.
  • The controller may be defective.
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