How to Use the Wink App

Introduction

The Wink Hub 2 is a platform that allows you to connect a multitude of home automation devices that use Bluetooth LE, Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave and Zigbee. You can then control all these different devices from one, easy to use app on your smartphone.

This guide will explain what you can do with your Wink Hub 2.

Wink home hub 2

? What do you want to do?

  1. Setup my Wink
  2. Factory reset my Wink
  3. Install the App
  4. Add a device
  5. Setup a Wink Account
  6. Connect my hub
  7. Control a device
  8. Create a Shortcut

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The Wink Hub 2 is a platform that allows you to connect a multitude of home automation devices that use Bluetooth LE, Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave and Zigbee. You can then control all these different devices from one, easy to use app on your smartphone.

This guide will explain what you can do with your Wink Hub 2.

Wink home hub 2

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

To better assist you, please answer this question.
  1. Launch the Play Store on your smartphone.
    Google Play Store Icon
  2. Select the search field at the top.
    Play store with search bar highlighted
  3. Type in "wink", and select Search.
    search for wink
  4. Select Wink - Smart Home.
    wink highlighted
  5. Select Install.
    wink app page with install highlighted
  1. Launch the App Store on your smartphone.
    App Store Icon
  2. Using the bar at the top, search for "wink", then select Get.
    wink app page with get highlighted
  1. Select Add to Wink.
    Wink home screen with add to wink highlighted
  2. Select the category your device falls under or the barcode scanner.
    Add to wink with Wink highlighted
  3. Select your device.
    hubs menu with hub 2 highlighted
  4. If you are asked to allow Wink to access the device location, select Allow.
    request for location dialog with allow highlighted
  1. Open the Wink app on your mobile device.
    Wink icon
  2. Enter your Email address, then select Next.
    Wink account setup with email highlighted
  3. Enter your First Name, Last Name, and choose a Password for your Wink account. Then select Create Account.
    wink account setup with first, last name, password and create account highlighted
  4. Select OK to open the Terms and Conditions.
    terms and conditions dialog with ok button highlighted
  5. Read the Terms and Conditions carefully. If you accept them, and wish to continue, select Accept.
    terms and conditions displayed with accept highlighted
  1. Select Add to Wink.
    Wink home screen with add to wink highlighted
  2. Select Wink.
    Add to wink with Wink highlighted
  3. Select Hubs.
    wink choice with hubs highlighted
  4. Select Hub 2.
    hubs menu with hub 2 highlighted
  5. If you are asked to allow Wink to access the device location, select Allow.
    request for location dialog with allow highlighted

Wired connection

  1. Select Next.
    connection screen with next highlighted

Wireless Connection

  1. Select Connect Using Wi-Fi Instead.
    connection screen with connect using Wi-Fi Intead highlighted
  2. Follow the prompts to enter your Wi-Fi network name and password.

Continue Setup

  1. Select Add To Wink at the bottom.
  2. Name your hub, to make it easier to find later if you add another hub or other devices.
  3. Setup is complete, your Wink Hub 2 is ready to use!
  1. Open the Wink app on your mobile device.
    Wink icon
  2. Select the Category your device is listed under.
    Wink App showing the categories menu
  3. Select the device you want to control.
    Wink app showing lights
  1. Open the Wink app on your mobile device.
    Wink icon
  2. Tap the Shortcuts icon.
    Wink App shortcuts icon
  3. Tap new Shortcut.
    Wink 2 new shortcut button
  4. From here you'll need to name your shortcut.
  5. Afterwards, decide what you want your shortcut to do by tapping Make This Happen.
    Wink App make this happen
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