Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Use the ecobee Web Portal

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

While you can access pretty much every setting and adjustment for your ecobee on the thermostat itself, there is an additional web portal you can use. In order to create your own custom Comfort Settings you'll need to use the web portal.
Before You Begin:
Your thermostat must be setup
Ecobee

1 Log into the Web Portal

  1. Open your preferred web browser and navigate to https://www.ecobee.com/home.
    Ecobee home url
  2. Log into your ecobee account and click Sign In.
    Logging in

2 Learn How to Use Your Web Portal

Ecobee
Please select an ecobee Smart Thermostat Web Portal feature you would like to learn about.

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

While you can access pretty much every setting and adjustment for your ecobee on the thermostat itself, there is an additional web portal you can use. In order to create your own custom Comfort Settings you'll need to use the web portal.
Before You Begin:
Your thermostat must be setup
Ecobee
  1. Open your preferred web browser and navigate to https://www.ecobee.com/home.
    Ecobee home url
  2. Log into your ecobee account and click Sign In.
    Logging in
Ecobee
Please select an ecobee Smart Thermostat Web Portal feature you would like to learn about.