Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Update an eero's eeroOS Software

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

Your eero mesh network devices receive software updates on a rolling basis. Any time a new version is released, it is pushed out to devices within a few weeks of public release. While automatic updates are convenient, this slight delay can mean your eero network may not be updated immediately after a new version is released. Updates provide your eero system with the latest fixes and enhancements that keep your home’s WiFi running smoothly. This guide will show you how to check the version of eeroOS on your devices, and apply an update if one is available.
Before You Begin:
You must have the Eero app installed.
Eero mobile app

1 Updating Your Router with the App

  1. Open the Eero app.
    eero app icon
  2. Click the Menu on the top left of your screen.
    eero app homepage
  3. Click on Network Settings.
    eero app menu(network settings)
  4. Scroll down to Network Software.
    Eero app network software
  5. If there is an available update, a button will be present which begins the update process. Tap the button and follow any on-screen instructions to apply the update. If Network software displays "Up-to-date", your Eero router is already running the latest software.

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

Your eero mesh network devices receive software updates on a rolling basis. Any time a new version is released, it is pushed out to devices within a few weeks of public release. While automatic updates are convenient, this slight delay can mean your eero network may not be updated immediately after a new version is released. Updates provide your eero system with the latest fixes and enhancements that keep your home’s WiFi running smoothly. This guide will show you how to check the version of eeroOS on your devices, and apply an update if one is available.
Before You Begin:
You must have the Eero app installed.
Eero mobile app
  1. Open the Eero app.
    eero app icon
  2. Click the Menu on the top left of your screen.
    eero app homepage
  3. Click on Network Settings.
    eero app menu(network settings)
  4. Scroll down to Network Software.
    Eero app network software
  5. If there is an available update, a button will be present which begins the update process. Tap the button and follow any on-screen instructions to apply the update. If Network software displays "Up-to-date", your Eero router is already running the latest software.