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How to Update an Android Phone or Tablet

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.
Android OS updates offer system enhancements and bug fixes that can improve your overall experience. You can find your device's Android version number, security update level, and Google Play system level in your Settings app. You'll get notifications when updates are available for your device. You can also manually check for updates.
In this guide you'll learn how to check for updates on your Android device.

Before proceeding with any system updates, make sure that the battery level of your device is sufficient. Updates can usually be performed safely when the battery is charged to or above 80%. Ideally, your device should be connected to power while any update is being performed.

Android robot

? Is the device you're updating already connected to WiFi?

  1. Yes, the device is already connected to WiFi
  2. I need help connecting my device to WiFi

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Android OS updates offer system enhancements and bug fixes that can improve your overall experience. You can find your device's Android version number, security update level, and Google Play system level in your Settings app. You'll get notifications when updates are available for your device. You can also manually check for updates.
In this guide you'll learn how to check for updates on your Android device.

Before proceeding with any system updates, make sure that the battery level of your device is sufficient. Updates can usually be performed safely when the battery is charged to or above 80%. Ideally, your device should be connected to power while any update is being performed.

Android robot
  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Scroll to the bottom, and select About.
    Settings with About phone highlighted.
  3. Select System update.
    Status with System update highlighted.
  4. You'll see if there's any updates available, as well as when your device last checked for updates. You can select Check for update to have the device manually check for any available updates.
    Updates with Check for update highlighted.
  5. If an update is available, you can download and install it here.
    Do not turn off your phone during an update, it can result in serious problems that would require a qualified technician to fix.

Due to the file size of certain updates, it's best that your device be connected to WiFi before checking for updates.

  1. Open Settings.
    Android Settings
  2. Select WiFi.
    Wi-Fi
  3. Make sure Wi-Fi is toggled On.
    Wi-Fi with On toggle highlighted.
  4. If your device was previously connected to a WiFi network at your current location, it should automatically connect to the same network it was previously connected to. That network will be displayed with a Connected status.
    Wi-Fi connected
To Connect to a New Network

If you're connecting to a particular WiFi network for the first time:

  1. Select the connection from the list.
    Wi-Fi settings with Connection Highlighted.
  2. Enter the password for the network, then select Connect.
    Wi-Fi password prompt with password entry and Connect highlighted.
To Connect to a Hidden Network

If the WiFi network you wish to connect to is a hidden network, it won't appear in the list of available networks. However, if you know the network's exact name and password, it can be added manually.

  1. Select Add network.
    Wi-Fi settings with Add network highlighted.
  2. Enter the Network Name (also called the SSID) you wish to connect to, the type of Security it uses (usually WPA2), and the Password for the network, then select Save.
    Add Network with Network Name, Security type, Password, and Save highlighted.