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How to Set Up Cox Email on Microsoft Outlook

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Support.com Tech Pro Team
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Introduction

Getting your Cox email setup in the Outlook program is fast and easy. This guide will walk you through, step by step, adding your Cox account and checking your email for the first time.
Before You Begin:
  • Have your Cox email address and Cox password.
Cox and outlook logos

Cox Mail Settings

If you'd rather set up your mail yourself, these are the settings you will need:

Incoming Mail Server Address
imap.cox.net
Incoming Mail Server Port
993
SSL
Yes
Username
The first part of your email address. For example, if your email address is joe@cox.net, you would use joe.
Password
Your Cox password. This is the same password you use to log into cox.net and access your account and billing information.

Outgoing Mail Server Address
smtp.cox.net
Outgoing Mail Server Port
SSL or SSL/TLS Encryption: 465
TLS only or no encryption: 587
Authentication Required
Yes
Username
The first part of your email address. For example, if your email address is joe@cox.net, you would use joe.
Password
Your Cox password. This is the same password you use to log into cox.net and access your account and billing information.

1 Cox Email Setup for Outlook

  1. Open Outlook.
    Outlook icon
  2. Click the File menu.
    Outlook file menu
  3. Click Add Account.
    Outlook add account button
  4. Select Manual setup or additional server types and click Next.
    Outlook 2016 manual setup
  5. Select POP or IMAP. Click Next.
    Outlook pop or imap selection
  6. Within POP and IMAP Account Settings, fill out Your Name and full Email Address.
  7. For Server Information, select IMAP for Account Type. Incoming mail server should be set to imap.cox.net, and Outgoing mail server (SMTP) should be set to smtp.cox.net.
    Outlook mail settings showing cox
  8. Next to Logon Information, fill in your User Name and Password and put a check next to Remember password. Then click the More Settings button.
    Outlook showing cox setup settings
  9. Go to the Outgoing Server tab. Enable My outgoing server (SMTP) requires authentication and Use the same settings as my incoming mail server.
    Outgoing server settings
  10. Go to the Advanced tab. For port settings, set Incoming server (IMAP) to 993 with SSL encryption, then set Outgoing server (SMTP) to 587 with TLS encryption.
    Outlook advanced email settings
  11. Click OK then Next when finished.
  12. Click Close if the account logs in properly.
  13. Click Finish.
    Click finish.

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Getting your Cox email setup in the Outlook program is fast and easy. This guide will walk you through, step by step, adding your Cox account and checking your email for the first time.
Before You Begin:
  • Have your Cox email address and Cox password.
Cox and outlook logos

Cox Mail Settings

If you'd rather set up your mail yourself, these are the settings you will need:

Incoming Mail Server Address
imap.cox.net
Incoming Mail Server Port
993
SSL
Yes
Username
The first part of your email address. For example, if your email address is joe@cox.net, you would use joe.
Password
Your Cox password. This is the same password you use to log into cox.net and access your account and billing information.

Outgoing Mail Server Address
smtp.cox.net
Outgoing Mail Server Port
SSL or SSL/TLS Encryption: 465
TLS only or no encryption: 587
Authentication Required
Yes
Username
The first part of your email address. For example, if your email address is joe@cox.net, you would use joe.
Password
Your Cox password. This is the same password you use to log into cox.net and access your account and billing information.
  1. Open Outlook.
    Outlook icon
  2. Click the File menu.
    Outlook file menu
  3. Click Add Account.
    Outlook add account button
  4. Select Manual setup or additional server types and click Next.
    Outlook 2016 manual setup
  5. Select POP or IMAP. Click Next.
    Outlook pop or imap selection
  6. Within POP and IMAP Account Settings, fill out Your Name and full Email Address.
  7. For Server Information, select IMAP for Account Type. Incoming mail server should be set to imap.cox.net, and Outgoing mail server (SMTP) should be set to smtp.cox.net.
    Outlook mail settings showing cox
  8. Next to Logon Information, fill in your User Name and Password and put a check next to Remember password. Then click the More Settings button.
    Outlook showing cox setup settings
  9. Go to the Outgoing Server tab. Enable My outgoing server (SMTP) requires authentication and Use the same settings as my incoming mail server.
    Outgoing server settings
  10. Go to the Advanced tab. For port settings, set Incoming server (IMAP) to 993 with SSL encryption, then set Outgoing server (SMTP) to 587 with TLS encryption.
    Outlook advanced email settings
  11. Click OK then Next when finished.
  12. Click Close if the account logs in properly.
  13. Click Finish.
    Click finish.