How to Set Up Comcast Email

Introduction

Email is one of the fastest ways to communicate in the modern world. You can receive messages from friends, receipts, and even pictures and video over email. Signing up with Comcast gives you a Comcast email along with access to a web portal to use that email.

If you want to use another client to access your email this guide will assist you setting up your Comcast email with those clients.
An image of colorful envelopes and email

1 Comcast Client Question

In order to proceed we need to know which client you're wanting to use with your email.

Your client is the interface you use to access your email. This may be a webpage or a software program.

Windows Mail  Windows mail icon
Mac Mail Mac Mail icon
Outlook 2016 Outlook icon
Android  Android email icon
iPhone iOS email icon

? What client are you using?

  1. Windows Mail
  2. Mac Mail
  3. Outlook 2016
  4. Android
  5. iPhone

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Email is one of the fastest ways to communicate in the modern world. You can receive messages from friends, receipts, and even pictures and video over email. Signing up with Comcast gives you a Comcast email along with access to a web portal to use that email.

If you want to use another client to access your email this guide will assist you setting up your Comcast email with those clients.
An image of colorful envelopes and email

In order to proceed we need to know which client you're wanting to use with your email.

Your client is the interface you use to access your email. This may be a webpage or a software program.

Windows Mail  Windows mail icon
Mac Mail Mac Mail icon
Outlook 2016 Outlook icon
Android  Android email icon
iPhone iOS email icon

Both IMAP and POP3 are email protocols. IMAP stands for Internet Message Access Protocol. POP3 stands for Post Office Protocol.

POP was the original protocol designed to download your emails to your local drive. IMAP came later and keeps your emails on the server.

Advantages of POP

  • Mail is stored locally on your computer and is accessible even without internet connection.
  • Internet connection is needed only for sending and receiving mail.
  • Option to leave copy of mail on server.
  • Consolidate multiple email accounts and servers into one inbox.

Advantages of IMAP

  • Mail is stored on a remote server and accessible from multiple different locations.
  • An Internet connection is needed to access mail.
  • Faster overview as only headers are downloaded until content is explicitly requested.
  • Mail is automatically backed up if server is managed properly.
  • Saves local storage space.
  • Option to store mail locally.

We recommend using IMAP. It's a more modern protocol. IMAP allows you to store your email on remote servers and synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.

  1. Click Start, type mail in the search box, then launch Mail.
    Windows search showing mail and the mail app
  2. Click Accounts then Add Account.
    Windows Mail Accounts icon
    Windows mail add accounts button
  3. Pick Other Account. Scroll down if it isn't visible.
    Windows Mail selection of accounts
  4. Enter your Email address, password and then hit Sign-in.
    Windows mail enter email account fields
  5. Fill in your name and then click Sign-in.
    Windows mail comcast name field
  6. If you are prompted, click Go to inbox.
    Added account.
  7. Click the Sync button to sync the mail to the client. This may take some time but is usually done automatically.
    Windows Mail Sync button
POP is not recommended for the following reasons:
  • You have to delete or file the same email on every device.
  • Logging into each device, you will see lots of unread emails with no indication of which you deleted, read, flagged or filed.
  • Any folders you created and organize on one device won't be replicated on the other devices.
It is strongly recommended that you use IMAP. IMAP allows you to store their email on remote servers. This two-way protocol also allows you to synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.
  1. Click Start, type mail in the search box, then launch Mail.
    Windows search showing mail and the mail app
  2. Click Accounts then Add Account. If this is first time Mail has been opened, click Add Account.
    Windows Mail Accounts icon
    Windows mail add accounts button
  3. Pick Advanced setup. Scroll down if it isn't visible.
    Windows Mail selection of accounts
  4. Click Internet email.
    Windows mail advanced setup showing Internet mail.
  5. Fill in the form with the following information:
    .
    Email Your email address (ex. "johndoe@comcast.net")
    User Name Sometimes this is the name in front of the @ symbol (ex. "johndoe")
    Password Your password
    Account Name The name Mail will use for your Account (ex. "John Doe")
    Send Your Messages Using This Name The name that will appear in your email (ex. "John Doe")
    Incoming Email Server mail.comcast.net:995:1
    Account Type POP3
    Outgoing Email Server smtp.comcast.net:465:1
     
  6.  All four boxes should be left checked.
    Windows mail account setup for comcast
  7. Click Sign in.
  8. If you are prompted, click Go to inbox.
    Added account.
  9. Click the Sync button to sync the mail to the client. This may take some time but it normally happens automatically.
    Windows Mail Sync button

Both IMAP and POP3 are email protocols. IMAP stands for Internet Message Access Protocol. POP3 stands for Post Office Protocol.

POP was the original protocol designed to download your emails to your local drive. IMAP came later and keeps your emails on the server.

Advantages of POP

  • Mail is stored locally on your computer and is accessible even without internet connection.
  • Internet connection is needed only for sending and receiving mail.
  • Option to leave copy of mail on server.
  • Consolidate multiple email accounts and servers into one inbox.

Advantages of IMAP

  • Mail is stored on a remote server and accessible from multiple different locations.
  • An Internet connection is needed to access mail.
  • Faster overview as only headers are downloaded until content is explicitly requested.
  • Mail is automatically backed up if server is managed properly.
  • Saves local storage space.
  • Option to store mail locally.

We recommend using IMAP. It's a more modern protocol. IMAP allows you to store your email on remote servers and synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.

  1. Open Mail via the Dock icon or Applications then Mail.
    Mac Mail icon
  2. Select Mail and then Add Account.
    Mac Mail mail menu drop down showing add account
  3. Select Add Other Mail Account.
    MacOS add other mail account setting.
  4. Click Continue and type in the account details:
    macOS add a mail account fields.
  5. Click Sign In.
  6. Mail should sign in at this point and ask you which apps you want to use with the account. Select all and hit Done.
    macOS select the apps settings.
  7. Click Done.
  8. Mail should automatically sync.
POP is not recommended for the following reasons:
  • You have to delete or file the same email on every device.
  • Logging into each device, you will see lots of unread emails with no indication of which you deleted, read, flagged or filed.
  • Any folders you created and organize on one device won't be replicated on the other devices.
It is strongly recommended that you use IMAP. IMAP allows you to store their email on remote servers. This two-way protocol also allows you to synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.
  1. Open Mail via the Dock icon or Applications then Mail.
    Mac Mail icon
  2. Select Mail, then Add Account.
    Mac Mail mail menu drop down showing add account
  3. Select Add Other Mail Account, then hit Continue.
    MacOS add other mail account setting.
  4. Type in the account details.
    macOS add a mail account fields.
  5. Click Sign In.
  6. Mail should refuse your sign in at this point and ask you for additional information.
  7. For Incoming Mail Server, use mail.comcast.net.
  8. For Outgoing Mail Server, use smtp.comcast.net.
    Mac mail setup
  9. Click Sign In.
  10. Click Mail, then Preferences.
    Mac mail preferences
  11. Click the Accounts tab.
    Mac mail accounts tab
  12. Click the account you just created.
    Mac Mail showing created POP account
  13. Click the Server Settings tab and un-check both Automatically manage connection settings checkboxes.
    Mac mail settings showing server settings
  14. For Incoming Mail Server change the port to 995. Then check Use TLS / SSL if not enabled.
  15. For Outgoing Mail Server change the port to 465. Then check Use TLS / SSL if not enabled.
    Mac mail settings pointing out ports
  16. At the bottom of the window, click Save.
  17. Mail should automatically sync.

Both IMAP and POP3 are email protocols. IMAP stands for Internet Message Access Protocol. POP3 stands for Post Office Protocol.

POP was the original protocol designed to download your emails to your local drive. IMAP came later and keeps your emails on the server.

Advantages of POP

  • Mail is stored locally on your computer and is accessible even without internet connection.
  • Internet connection is needed only for sending and receiving mail.
  • Option to leave copy of mail on server.
  • Consolidate multiple email accounts and servers into one inbox.

Advantages of IMAP

  • Mail is stored on a remote server and accessible from multiple different locations.
  • An Internet connection is needed to access mail.
  • Faster overview as only headers are downloaded until content is explicitly requested.
  • Mail is automatically backed up if server is managed properly.
  • Saves local storage space.
  • Option to store mail locally.

We recommend using IMAP. It's a more modern protocol. IMAP allows you to store your email on remote servers and synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.

  1. Open Outlook.
    Outlook icon
  2. Click the File menu.
    Outlook file menu
  3. Click Add Account.
    Outlook add account button
  4. Select Manual setup or additional server types and click Next.
    Outlook 2016 manual setup
  5. Select POP or IMAP. Click Next.
    Outlook pop or imap selection
  6. Within POP and IMAP Account Settings, fill out Your Name and full Email Address.
  7. For Server Information, select IMAP for Account Type. Incoming mail server should be set to imap.comcast.net, and Outgoing mail server (SMTP) should be set to smtp.comcast.net.
    Comcast account settings for Outlook
  8. Next to Logon Information, fill in your User Name and Password and put a check next to Remember password. Then click the More Settings button.
    Comcast's outlook information
  9. Go to the Outgoing Server tab. Enable My outgoing server (SMTP) requires authentication and Use the same settings as my incoming mail server.
    Outgoing server settings
  10. Go to the Advanced tab. For port settings, set Incoming server (IMAP) to 993 with SSL encryption, then set Outgoing server (SMTP) to 587 with TLS encryption.
    Outlook advanced email settings
  11. Click OK then Next when finished.
  12. Click Close if the account logs in properly.
  13. Click Finish.
    Click finish.
POP is not recommended for the following reasons:
  • You have to delete or file the same email on every device.
  • Logging into each device, you will see lots of unread emails with no indication of which you deleted, read, flagged or filed.
  • Any folders you created and organize on one device won't be replicated on the other devices.
It is strongly recommended that you use IMAP. IMAP allows you to store their email on remote servers. This two-way protocol also allows you to synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.
  1. Open Outlook.
    Outlook icon
  2. Click the File menu.
    Outlook file menu
  3. Click Add Account.
    Outlook add account button
  4. Select Manual setup or additional server types and click Next.
    Outlook 2016 manual setup
  5. Select POP or IMAP. Click Next.
    Outlook pop or imap selection
  6. Within POP and IMAP Account Settings, fill out Your Name and full Email Address.
    Outlook name settings
  7. Select POP3 for Account Type. Incoming mail server should be set to mail.comcast.net. Outgoing mail server (SMTP) should be set to smtp.comcast.net.
    Server Information filled in with settings.
  8. Next to Logon Information, fill in your User Name and Password and put a check next to Remember password. Then click the More Settings button.
    Logon Information with username and password filled in.
  9. Go to the Outgoing Server tab. Enable My outgoing server (SMTP) requires authentication and Use the same settings as my incoming mail server.
    Outgoing Server settings.
  10. Go to the Advanced tab. For port settings, set Incoming server (POP3) to 995 with SSL encryption, then set Outgoing server (SMTP) to 465 with TLS encryption.
    Advanced Port settings.
  11. Click OK then Next when finished.
  12. Click Close if the account logs in properly.
    Test account settings.
  13. Click Finish.
    Click finish.
  14. Mail should automatically sync.

Both IMAP and POP3 are email protocols. IMAP stands for Internet Message Access Protocol. POP3 stands for Post Office Protocol.

POP was the original protocol designed to download your emails to your local drive. IMAP came later and keeps your emails on the server.

Advantages of POP

  • Mail is stored locally on your computer and is accessible even without internet connection.
  • Internet connection is needed only for sending and receiving mail.
  • Option to leave copy of mail on server.
  • Consolidate multiple email accounts and servers into one inbox.

Advantages of IMAP

  • Mail is stored on a remote server and accessible from multiple different locations.
  • An Internet connection is needed to access mail.
  • Faster overview as only headers are downloaded until content is explicitly requested.
  • Mail is automatically backed up if server is managed properly.
  • Saves local storage space.
  • Option to store mail locally.

We recommend using IMAP. It's a more modern protocol. IMAP allows you to store your email on remote servers and synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.

  1. Tap on the Email app in the Android device.
    Android menu showing the email icon
  2. Enter your email address and password on the Account setup screen and tap Next.
    Android email account setup screen
  3. Select your Account Type. In this case, your account will be IMAP.
    Android menu showing account types
  4. The information you entered will be verified. If the credentials are correct, you will have the option to choose some basic settings on the Account settings screen. Tap Done when finished.
    Android email settings check
  5. Name your account (optional) and choose how you would like your name to be displayed on outgoing messages. Click Next.
    Android email setup
  6. Congratulations! You're done configuring your Android email client to send and receive emails from your Comcast.net email account.
  1. Tap on the Email app in the Android device.
    Android menu showing the email icon
  2. Enter your email address and password on the Account setup screen and tap Next.
    Android email account setup screen
  3. Select your Account Type. In this case your account type is POP3.
    Android email account types
  4. Incoming mail server should be set to mail.comcast.net with Security set to SSL. If needed, the port is 995.
    Android pop3 server settings
  5. Outgoing mail server (SMTP) should be set to smtp.comcast.net with Security set to SSL. If needed, the port is 465.
    Android outgoing server settings
  6. The information you entered will be verified. If the credentials are correct, you will have the option to choose some basic settings on the Account settings screen. Tap Done when finished.
    Android email settings check
  7. Name your account (optional) and choose how you would like your name to be displayed on outgoing messages. Click Next.
    Android email setup
  8. Congratulations! You're done configuring your Android email client to send and receive emails from your Comcast.net email account.

Both IMAP and POP3 are email protocols. IMAP stands for Internet Message Access Protocol. POP3 stands for Post Office Protocol.

POP was the original protocol designed to download your emails to your local drive. IMAP came later and keeps your emails on the server.

Advantages of POP

  • Mail is stored locally on your computer and is accessible even without internet connection.
  • Internet connection is needed only for sending and receiving mail.
  • Option to leave copy of mail on server.
  • Consolidate multiple email accounts and servers into one inbox.

Advantages of IMAP

  • Mail is stored on a remote server and accessible from multiple different locations.
  • An Internet connection is needed to access mail.
  • Faster overview as only headers are downloaded until content is explicitly requested.
  • Mail is automatically backed up if server is managed properly.
  • Saves local storage space.
  • Option to store mail locally.

We recommend using IMAP. It's a more modern protocol. IMAP allows you to store your email on remote servers and synchronize your email among multiple devices, which is extremely important today, when most people have at least two devices - their laptop and smartphone.

  1. Select Settings.
    iOS Settings icon.
  2. Select Accounts & Passwords.
    iOS Settings screen with accounts and passwords highlighted.
  3. Select Add Account.
    Accounts and passwords screen with add account highlighted.
  4. Select Other.
    iOS Add account screen.
  5. Select Add Mail Account to proceed.
    iOS Other screen with add mail account highlighted.
  6. You will be presented with the New Account screen. Fill in your full name, the email address you wish to gain access to and the associated password. Account description will automatically be filled in for you.
    iOS New account screen.
  7. Select Next to proceed.
    New account screen with next highlighted.
  8. Your iOS device will attempt to access your Email account using the information you provided.
    iOS New account verifying screen.
  9. Once the account is verified, you will be presented with slider buttons to select what available options you would like to have synchronized with this account. Default options will have already been selected. Select Save to proceed.
    iOS add account select options screen, with save option highlighted.
  10. Once the account has been successfully added, this screen will display an Account Added message. Account setup has been successfully completed.
    iOS account added successfully screen.
  1. Select Settings.
    iOS Settings icon.
  2. Select Accounts & Passwords.
    iOS Settings screen with accounts and passwords highlighted.
  3. Select Add Account.
    Accounts and passwords screen with add account highlighted.
  4. Select Other.
    iOS Add account screen.
  5. Select Add Mail Account to proceed.
    iOS Other screen with add mail account highlighted.
  6. You will be presented with the New Account screen. Fill in your full name, the email address you wish to gain access to and the associated password. Account description will automatically be filled in for you.
    iOS New account screen.
  7. Select Next to proceed.
    New account screen with next highlighted.
  8. Your iOS device will attempt to access your Email account using the information you provided.
    iOS New account verifying screen.
  9. Once the account is verified, you will be presented with slider buttons to select what available options you would like to have synchronized with this account. Tap POP.
    iOS pop3 setup settings
  10. Fill in the host information with the following:
    Incoming Host Name mail.comcast.net 
    Incoming Host Port 995
    Outgoing Host Name (SMTP) smtp.comcast.net
    Outgoing Host Port 465
    Security SSL

  11. Select Save to proceed.
    iOS add account select options screen, with save option highlighted.
  12. Once the account has been successfully added, this screen will display an Account Added message. Account setup has been successfully completed.
    iOS account added successfully screen.
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