How to Set Up a Nest Secure Alarm System

Introduction

In This Guide
You'll Learn How To:
  • Setup your Nest Secure Alarm System for the first time.
Before We Begin:
  • Have your smartphone available.
  • Have a phillips head screwdriver available.
  • Know your Wi-Fi network name and password.
Nest

1 Verify Contents

Before starting, it's best to verify you have all the parts you will need:

Nest Guard
Nest Guard
Nest Tags
Nest Tags
Nest Detect Sensors
Nest Detect sensors

For Installing the Nest Guard

Power Cable
Power cable
Power Adapter
Power adapter
Power adapter bracket and screw
Power adapter bracket and screw

For Installing the Nest Detect Sensors

Corner Back Plates
Corner Backplates
Extra adhesive mounting strips
Extra adhesive mounting strips
Screws
Screws

Also Needed

Phillips Head Screwdriver
You will also need a Phillips-Head (star shaped) screwdriver, to mount the Power adapter bracket, and possibly the Nest Detect sensors. Phillips-head Screwdriver

The screwdriver is not supplied with the Nest Secure, you will need to supply your own.

2 OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

? What system do you have on your smartphone?

  1. Android
  2. iOS

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In This Guide
You'll Learn How To:
  • Setup your Nest Secure Alarm System for the first time.
Before We Begin:
  • Have your smartphone available.
  • Have a phillips head screwdriver available.
  • Know your Wi-Fi network name and password.
Nest

Before starting, it's best to verify you have all the parts you will need:

Nest Guard
Nest Guard
Nest Tags
Nest Tags
Nest Detect Sensors
Nest Detect sensors

For Installing the Nest Guard

Power Cable
Power cable
Power Adapter
Power adapter
Power adapter bracket and screw
Power adapter bracket and screw

For Installing the Nest Detect Sensors

Corner Back Plates
Corner Backplates
Extra adhesive mounting strips
Extra adhesive mounting strips
Screws
Screws

Also Needed

Phillips Head Screwdriver
You will also need a Phillips-Head (star shaped) screwdriver, to mount the Power adapter bracket, and possibly the Nest Detect sensors. Phillips-head Screwdriver

The screwdriver is not supplied with the Nest Secure, you will need to supply your own.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Launch the Play Store on your smartphone.
    Google Play Store.
  2. Select the search bar at the top.
    Google Play Store with Search bar highlighted.
  3. Type in Nest, then select Nest from the list.
    Search for Nest, with Nest highlighted.
  4. Select Install.
    Nest Play Store page with Install button highlighted.

Log Into An Existing Nest Account

  1. Open your Nest App if it is not already open.
    Nest App Icon
  2. If you already have a Nest account, you can enter your account credentials and tap Sign in to proceed.
    Nest Sign in page

Create a New Nest Account

  1. If you do not have a Nest account, tap the Sign up option beneath the Sign in button to create a free Nest account.
  2. You'll need to enter your email address and choose a password.
  3. Tap Sign up.
    Nest App sign up page.
  4. Select I agree to agree to the Terms of Service and Privacy Policy, and tap Continue at the bottom of the next screen.
    Nest app terms of service with I agree selected
  1. Open Nest (if it's not already open).
    Nest
  2. A welcome screen is displayed. Select Continue.
    Home setup with Continue highlighted.
  3. Give your home a name, then select Next.
    Name your home with Home name and Next highlighted.
  4. Enter your home address, then select Next.
    Home address fields and Next button highlighted.
  5. You will be offered news and marketing notifications from nest, as well as a monthly home report. Using the toggle on the right, choose if you wish to receive these Emails, then select Next.
    Email preferences with toggle switches and Next button highlighted.
  6. You'll be asked if you wish to use Away Assist. Away Assist uses your phone's location information from GPS to determine if you're near your home or not, to help automatically adjust certain aspects of your Nest device. Choose Not now or OK, depending on your preference.
    You can always change this option later.
    Phone location choice with Not now and OK highlighted.
  7. You'll be informed that each member of your family gets their own Nest account; you do not need to share your password with anyone. Instead, each family member creates their own Nest account, and can be added to your 'Family' of devices. This is our first time setting up, for now, select Not now.
    Nest Family Accounts with Not now highlighted.

When you're setting up your Nest Secure alarm system, it's best to take it step by step; adding each piece, one by one, and ensuring each is working properly before continuing.

This guide will walk you through adding, in order:

  1. Nest Guard

    This is the 'base station' that controls all the other devices, allows you to enter a PIN and use the Nest Tags. Since all other parts of the Nest Secure Alarm system needs this to function, it is recommended to set this up first.
    Nest Guard
  2. Nest Tags

    These act as alternates to your PIN, and it's best to set these up second.
    Nest Tags
  3. Nest Detect

    The Nest Secure Alarm system is extendable; meaning you can add on more sensors as time goes on. Since the Detect sensors are considered 'add-ons' by the system, it's recommended to set these up last.
    Nest Detect sensors

Install Nest Guard

  1. It is best to place your Nest Guard near whichever door you use as the main entrance to your home, such as the front door, or garage door.
  2. Plug the Nest Guard into an available wall outlet using the Power adapter and cable included.

Add Nest Guard to Nest App

  1. Open the Nest app.
    Nest
  2. Select the Add button to add your Detect devices one at a time.
    Nest Home screen with Add highlighted.
  3. Point your smartphone's camera at the QR code on the bottom of your Nest Detect.
    Scanning QR code on bottom of Nest Detect

    If The Code Won't Scan

    1. Select Continue without scanning.
      Scan code with Continue without scanning highlighted.
    2. Select Nest Secure from the list.
      Nest Secure
    3. Select Nest Guard.
      Add product with Nest Guard highlighted.
    4. Look on the bottom of your Nest Detect. There will be a six digit code next to the QR code. Type that code in here.
      Enter Code with code highlighted.
  4. A welcome screen is displayed. Select Next.
    Welcome to Nest Guard with Next highlighted.
  5. You will be reminded to plug in your Nest Guard. We have already done this. Select Next.
    Plug in Nest with Next highlighted.
  6. Enter your Wi-Fi password, then select Next.
    Enter Wi-Fi Password with Next highlighted.

    If you have another Nest product, your Nest Guard will talk to it, and discover the Wi-Fi settings automatically, skipping this step!

  7. Your Nest Guard is now successfully added to your Nest account. Select Next.
    Nest Guard added with Next highlighted.

Personalization

Nest will ask you to personalize the options on your Nest Guard. These are personal preference options that will not have exact answers, and will change based on where your Nest Guard is located, what the Nest Guard can 'see' with its motion sensor, and many other factors.

For example:

  • Reduced Sensitivity
    • Nest Guard will check how far out it can 'see' with its motion detector, and may offer reduced sensitivity options.
      Reduced Sensitivity Options
  • Location
    • Nest Guard may ask where it is located, depending on if it found any other Nest products nearby, and was able to figure this out for you.
      Location of Nest Guard

You may or may not see either or both of these options. That's okay; the Nest Guard will try its best to figure out certain settings for you, and will only offer options that make the most sense for your installation.

Setting Master Passcode

You do not need to share passcodes. Each person in your household will have their own, separate, unique passcode.
The first passcode you set is the Master passcode, in charge of everything that happens with your Nest Secure Alarm System. Make sure this passcode is easy for you to remember but hard for others to guess.
  1. A welcome screen will be displayed. Select Next.
    Set passcodes welcome screen with Next highlighted.
  2. Nest Guard will have you choose a passcode, and try it out on the keypad on top of the Nest Guard device itself.

    Follow the instructions on the screen to complete this step.

     

  3. Your Nest Guard setup is now complete!

  1. Open the Nest app.
    Nest
  2. Tap the Add button to begin adding a Nest device to the app.
    Add device screen in mobile app
  3. You will then be presented with a list of Nest devices that can be added to the app. Select Nest Tag from the list provided.
    Selection screen for device to be added to mobile app
  4. You now have the opportunity to use your smartphone's camera to scan your Nest Tag's QR code. Alternatively, if you cannot locate the Nest Tag's QR code, you can tap Continue without scanning.
    QR code scan feature for adding device in mobile app
  5. On the next screen, the app will describe what the device does. Tap Next at the bottom to continue.
    Meet your Nest Tag
  6. Assign the Tag to someone in your Nest Family. Tap Next when finished.
    Assigning the Nest Tag
  7. Name your Nest Tag and tap Next.
    Naming your Nest Tag
  8. The Tag had now been added. Tap Next.
    Tag being added
  9. Test your tag by placing it near the Nest Guard. It will make a chime sound and the light will turn green when it is read. Tap Next in the app.
    Testing your Nest Tag
  10. Success! Your Tag has been added!
    Nest Tag added
These steps can be repeated for each additional Nest Tag you need to add to your system.
  1. Open the Nest app.
    Nest
  2. Tap the Add button to begin adding a Nest device to the app.
    Add device screen in mobile app
  3. You will then be presented with a list of Nest devices that can be added to the app. Select Nest Detect from the list provided.
    Selection screen for device to be added to mobile app
  4. You now have the opportunity to use your smartphone's camera to scan your Nest Detect's QR code. Alternatively, if you cannot locate the QR code on your Nest Detect Sensor, you can tap Continue without scanning.
    QR code scan feature for adding device in mobile app
  5. On the next screen, the app will describe what the device does. Tap Next at the bottom to continue.
    Nest Detect app explanation
  6. Follow the on-screen instructions and pull out the battery tab, then wait for the blue light to illuminate on your Nest Detect Sensor. Select Next on the following screen.
    Nest Detect instructions
  7. Wait for your sensor to pair with your Secure Alarm System and select Continue to installation.
    Nest Detect sensor added to app
  8. Select the location for your Nest Detect and tap Next.
    Nest detect location selection
  9. Select where you've placed your Nest Detect.
    Nest detect location selection
  10. After that, you'll need to physically place your sensor. The app will tell you what you need to install the sensor and take you through that process, including how high to install it for the most accurate motion detection. Select whether you'll be using adhesive or screws.
    Nest Detect setup
  11. Tap Next.
    Nest detector test
  12. Congratulations! Your Nest device has been added to the Nest app and is ready to use.
These steps can be repeated for each additional Nest Detect Sensor you need to add to your system.

There are multiple ways to arm and disarm your Nest Secure Alarm system:

  • Using the Nest Guard device
  • Using the Nest app
  • Using Nest Tags

To Arm and Disarm the System 

Using the Nest Guard

Arming

  1. If going out. Press Away and Guarding. Away and Guarding arms doors, windows, and watches for motion.
    Nest Secure Home and Guarding button
  2. If staying in. Press Home and Guarding. Home and Guarding only arms doors and windows.
    Nest Secure Home and Guarding button

Disarming

  1. Enter your passcode with Guard's keypad.
  2. Press the check button on Guard to confirm your passcode.
    Nest Secure's check button

Using the Nest App

  1. Tap the Security icon on the app home screen.
    Nest security button
  2. Select the security level that you want.
  3. Away and Guarding arms doors, windows, and watches for motion.
    Nest secure away and guarding
  4. Home and Guarding only arms doors and windows.
    Nest secure app showing home and guarding
  5. Off turns the alarm off.
    Nest Secure app with the alarm set to off

Using Nest Tags

Any time Guard asks you to enter your passcode, you can use Tag instead of using Guard's keypad or your phone.

  1. Hold the Tag over your Secure device until you hear the device chime.
    Nest Secure being disarmed with a tag
  2. Secure's light ring and security level buttons will light up to let you know what's happening.
  1. Try pressing the button on the bottom of the Nest Detect sensor.
    Button on bottom of Nest Detect.
  2. The Ring around the button will glow based on the status of the Nest Detect.
    Blue
    Nest Detect Glowing Blue
    • 1 Blue Pulse
      • Your Detect is working properly. If Quiet Open is enabled, you can open the door or window within 10 seconds while the alarm is still armed.
    • Continuous Blue Pulses
      • This sensor hasn't been setup with the Nest Secure Alarm system yet.
    Yellow
    Nest Detect Glowing Yellow
    • 5 Yellow Pulses
      • The battery has less than 30 days left.
      • The Nest Detect has hardware problems.
    Red
    Nest Detect Glowing Red
    • Blinking Red
      • The battery is critically low, and will fail very soon. It needs to be replaced right away.
    No Light
    Nest Detect without light
    • No Light
      • The battery has been entirely drained. The sensor will not work till the battery is replaced.
  1. Open the App Store.
    iOS App Store
  2. Select Search in the bottom right corner.
    Apple App Store navigation bar with Search highlighted.
  3. Type in Nest, and select Nest from the list.
    Search for Nest with Nest highlighted.
  4. Select Get for Nest.
    Nest App page with Get highlighted.
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