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How to Set Up a Eufy Genie

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

The Eufy Genie is a smart speaker with the Alexa virtual assistant built-in. This means you can speak to Alexa and ask her to help you control your smart home, get the news, listen to music, review your calendar, set reminders, shop online, ask general questions and more. Within this guide you will learn how to set up your Eufy Genie by adding it to the EufyHome app and enabling the Alexa virtual assistant on it.
Before You Begin:
You need to install the app first
Eufy Logo.

1 Power Up the Genie

  1. Plug the provided power supply into the Eufy Genie and an electrical outlet.
    Eufy Genie being plugged into electrical outlet.
  2. Wait for the ring light atop of the device to turn orange.
    Ring light turned orange on top of Eufy Genie.

2 Add the Genie to the App

  1. Open the EufyHome app on your phone or tablet.
    EufyHome App.
  2. Tap the plus sign in the top right.
    Add button highlighted in EufyHome app.
  3. Select Eufy Genie from the device list.
    Eufy Genie highlighted in device selection list of EufyHome app.
  4. Select your preferred language and tap Next.
    Eufy language selection drop down and Next button highlighted in device setup of EufyHome app.
  5. With the Eufy Genie powered on and the ring light atop of it turned orange, tap Next.
    Next button highlighted on device power up screen in EufyHome app.
  6. Next, you'll have to connect your phone or tablet to the Eufy Genie. This particular part of the setup depends on the type of mobile device you have.
    Android Phone or Tablet
    1. Tap Allow to permit the EufyHome to access your mobile device's location.
      Allow option highlighted to permit Android version of EufyHome app access to mobile device's location dueing Genie setup.
    2. Your mobile device should detect the Eufy Genie. Tap +Add next to the Genie's WiFi network name.
      +Add button highlighted on Genie's WiFi selection screen of Android version of EufyHome app during Genie setup.
    3. If it doesn't detect it, then tap Search WiFi Networks and select it manually from the list.

      The WiFi network you are looking for has the eufy Genie-XXXX pattern.

      Search WiFi Networks button highlighted on Genie's WiFi selection screen of Android version of EufyHome app during Genie setup.
    iPhone, iPad or iPod Touch
    1. You'll be shown some instructions on what to do. We will guide you through them. Tap Go to WiFi Settings.
      Go to WiFi Settings button highlighted on instructions screen of iOS version of the EufyHome app during Genie setup.
    2. Select the Eufy Genie's WiFi network name from the list.

      The WiFi network you are looking for has the eufy Genie-XXXX pattern.

      Eufy Genie's WiFi network name highlighted in WiFi settings of iOS device.
    3. Once you selected the right WiFi network tap the back arrow in the top left to return to the EufyHome app.
      Back arrow highlighted in iOS WiFi settings to return to EufyHome app.
  7. Once connected to the Eufy Genie, choose the WiFi network within your home that all your other devices are connected to and have the Genie join that same WiFi network.
    WiFi network selection list showing in EufyHome app during Genie setup.
  8. Enter the WiFi password for the chosen network and tap Next.
    WiFi password entry field and Next button highlighted in EufyHome app during Genie setup.
  9. Give your Eufy Genie a name if you'd like or leave it as default then tap Save.
    Device entry name field and Save option highlighted in EufyHome app during Genie setup.
  10. You'll get a confirmation screen that the Eufy Genie was connected to your WiFi. Tap Next to continue.
    Next button highlighted on WiFi setup completion screen in EufyHome app.
  11. Next, you'll need to Sign in with Amazon to enable the built-in Alexa virtual assistant on the Genie.
    Sign in with Amazon button highlighted in EufyHome app during Genie setup.
  12. Enter the email address and password associated with your Amazon account then tap Sign in.
    Email address and password entry fields, and Sign in button highlighted on Amazon login screen in EufyHome app during Genie setup.
  13. On the final screen you'll see a few examples of voice commands that you can use with Alexa. Tap Done to finish the setup.
    Done option highlighted on setup completion screen in EufyHome app.

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The Eufy Genie is a smart speaker with the Alexa virtual assistant built-in. This means you can speak to Alexa and ask her to help you control your smart home, get the news, listen to music, review your calendar, set reminders, shop online, ask general questions and more. Within this guide you will learn how to set up your Eufy Genie by adding it to the EufyHome app and enabling the Alexa virtual assistant on it.
Before You Begin:
You need to install the app first
Eufy Logo.
  1. Plug the provided power supply into the Eufy Genie and an electrical outlet.
    Eufy Genie being plugged into electrical outlet.
  2. Wait for the ring light atop of the device to turn orange.
    Ring light turned orange on top of Eufy Genie.
  1. Open the EufyHome app on your phone or tablet.
    EufyHome App.
  2. Tap the plus sign in the top right.
    Add button highlighted in EufyHome app.
  3. Select Eufy Genie from the device list.
    Eufy Genie highlighted in device selection list of EufyHome app.
  4. Select your preferred language and tap Next.
    Eufy language selection drop down and Next button highlighted in device setup of EufyHome app.
  5. With the Eufy Genie powered on and the ring light atop of it turned orange, tap Next.
    Next button highlighted on device power up screen in EufyHome app.
  6. Next, you'll have to connect your phone or tablet to the Eufy Genie. This particular part of the setup depends on the type of mobile device you have.
    Android Phone or Tablet
    1. Tap Allow to permit the EufyHome to access your mobile device's location.
      Allow option highlighted to permit Android version of EufyHome app access to mobile device's location dueing Genie setup.
    2. Your mobile device should detect the Eufy Genie. Tap +Add next to the Genie's WiFi network name.
      +Add button highlighted on Genie's WiFi selection screen of Android version of EufyHome app during Genie setup.
    3. If it doesn't detect it, then tap Search WiFi Networks and select it manually from the list.

      The WiFi network you are looking for has the eufy Genie-XXXX pattern.

      Search WiFi Networks button highlighted on Genie's WiFi selection screen of Android version of EufyHome app during Genie setup.
    iPhone, iPad or iPod Touch
    1. You'll be shown some instructions on what to do. We will guide you through them. Tap Go to WiFi Settings.
      Go to WiFi Settings button highlighted on instructions screen of iOS version of the EufyHome app during Genie setup.
    2. Select the Eufy Genie's WiFi network name from the list.

      The WiFi network you are looking for has the eufy Genie-XXXX pattern.

      Eufy Genie's WiFi network name highlighted in WiFi settings of iOS device.
    3. Once you selected the right WiFi network tap the back arrow in the top left to return to the EufyHome app.
      Back arrow highlighted in iOS WiFi settings to return to EufyHome app.
  7. Once connected to the Eufy Genie, choose the WiFi network within your home that all your other devices are connected to and have the Genie join that same WiFi network.
    WiFi network selection list showing in EufyHome app during Genie setup.
  8. Enter the WiFi password for the chosen network and tap Next.
    WiFi password entry field and Next button highlighted in EufyHome app during Genie setup.
  9. Give your Eufy Genie a name if you'd like or leave it as default then tap Save.
    Device entry name field and Save option highlighted in EufyHome app during Genie setup.
  10. You'll get a confirmation screen that the Eufy Genie was connected to your WiFi. Tap Next to continue.
    Next button highlighted on WiFi setup completion screen in EufyHome app.
  11. Next, you'll need to Sign in with Amazon to enable the built-in Alexa virtual assistant on the Genie.
    Sign in with Amazon button highlighted in EufyHome app during Genie setup.
  12. Enter the email address and password associated with your Amazon account then tap Sign in.
    Email address and password entry fields, and Sign in button highlighted on Amazon login screen in EufyHome app during Genie setup.
  13. On the final screen you'll see a few examples of voice commands that you can use with Alexa. Tap Done to finish the setup.
    Done option highlighted on setup completion screen in EufyHome app.