How to Manage User Profiles on an Xbox One

1 Manage Profiles

Once you've got your Xbox One plugged in and running, your next step is to create a user profile. This will allow you to save your preferences, participate in Xbox Live, store saved game data to the cloud, and more.

What you need before you start:
  • A reliable Internet connection.

? What would you like to do?

  1. Create a new user profile
  2. Change your gamertag or gamerpic on Xbox one
  3. Set up Kinect sign-in
  4. Create a Microsoft account using Xbox One
  5. Nothing. I'm Done

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Once you've got your Xbox One plugged in and running, your next step is to create a user profile. This will allow you to save your preferences, participate in Xbox Live, store saved game data to the cloud, and more.

What you need before you start:
  • A reliable Internet connection.
  1. On your controller, press the XBox button to open the guide.
    Xbox button.

  2. Highlight the gamerpic in the upper-left corner to open the account list. If no profile or account is loaded, you will have an option to sign in your Microsoft account.
    Xbox Home screen with gamer pic selected. Screenshot.

  3. Choose a color. This will be the color scheme for the Xbox home screen.
    Choose a color selection screen. Screenshot.

  4. View your completed profile. If you didn't already have an Xbox Live account, the Xbox One automatically generates a username and gamerpic for your account.
  1. Push the Xbox guide button on your controller.
    Xbox button.

  2. Push Left to access the small menu items.
    Side menu. Screenshot.

  3. Select your Gamerpic, at the top.
    Gamerpic highlighted. Screenshot.

  4. Select your large Gamerpic.
    Large version of the gamerpic. Screenshot.

  5. Select My profile.
    Gamerpic with My Profile selected. Screenshot.

  6. Select Customize profile on the right.
    Example Profile with Customize profile selected. Screenshot.

  7. Select the option you want to change.
    • Select your Gamertag on the left to change your Gamertag.
      Profile with gamer tag selected. Screenshot.

      While changing your Gamertag, if you receive a message indicating “Sorry, this gamertag is now reserved. Try another one," then someone else has already chosen that Gamertag before you, and you will need to select a different one.

      You may change your Gamertag for free one time. After that, Microsoft charges a fee to change your gamertag.

    • Select Change gamerpic on the right to change your Gamerpic.
      Attention required.

You can change your gamerpic as many times as you'd like, without charge.

  1. After you create your profile, you'll be prompted to either Sign me in with Kinect or Sign in manually. To sign in automatically, select Sign me in with Kinect.
    Sign up faster with Kinect prompt. Screenshot.

  2. Kinect sensor will record your biometrics, such as your facial features and body shape. If there's more than one person in the camera's view, raise your hand to identify yourself.
  3. You can also choose "Sign in manually" if you don't want to use the Kinect.
  1. Select "Get a new email." This option appears when creating a new user profile on the Xbox One.
    Sign in screen with Get a new email selected. Screenshot.

  2. Enter the new email address you want to use.
  3. Follow the onscreen instructions. Xbox requires that your Microsoft account password have at least eight characters, at least one of which must be an uppercase letter, a number or a symbol.
  4. Add a backup phone or email address. Microsoft requires you to enter either a backup phone number or an email address where you can be reached if you ever get locked out of your Microsoft account.
  5. You can review the Microsoft services agreement and the Microsoft privacy statement before accepting them. You can also decide whether or not you want Microsoft and our partners to send promotional offers to you or your child. After reviewing the Terms of Use and privacy statement, click "I accept".
    End user agreement with I agree selected. Screenshot.
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