How to Install the Wally App

Introduction

This guided path will walk you through the installation of your Wally app on your Android or iOS mobile devices.

Things you will need to complete the setup include:

  • Wally Hub
  • Android or iOS device
  • Wireless network name and password (Wi-Fi Setup)
  • Ethernet cable (Wired Setup)

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  1. Android
  2. iOS

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This guided path will walk you through the installation of your Wally app on your Android or iOS mobile devices.

Things you will need to complete the setup include:

  • Wally Hub
  • Android or iOS device
  • Wireless network name and password (Wi-Fi Setup)
  • Ethernet cable (Wired Setup)

Install Process

  1. Launch the Play Store on your smartphone.
    Google Play Store.
  2. Type in Wally in the search bar.
    Google Play Store with Search bar highlighted.
  3. Select the Wally app from the list.
    Wally app highlighted
  4. Select Install.
    Install button highlighted
  5. Select Open to open the app.
    Open button highlighted
  1. Open the Wally app from your home screen.
    Wally App Icon
  2. Tap Continue.
    Introduction page with Continue button highlighted.
  3. Read the disclosure and then tap on Agree.
    Disclosure with the Agree button highlighted
  1. Enter your Wally username and password and then tap on the Log In button.
    Wally login page
  2. Tap Notify Me to receive app notifications.

    If you do not wish to receive app notifications, you may instead click Not Now.

    Notify Me button is highlighted<
  3. Tap Allow.
    App Notifications permissions prompt
  1. Tap on Add a Hub.
    Add a Hub link highlighted

    On the first time setup you may be prompted for device permissions for Bluetooth, or Location. Choose the option to allow these changes.

    Bluetooth Permissions Location permissions prompt

  1. Plug in your Ethernet cable into your Wally hub and the other end into your router or switch.
    Ethernet port highlighted on Wally hub
  2. Tap on the Continue button.
    Continue button highlighted
  3. When asked press the Link button on the hub.
    Press link on hub prompt
    Link button highlighted on wally hub

Wally currently has sensors and shutoff valves that can be used with their system. Use the following links for help installing these items.

Wally Sensor
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Wally Sensor
Wally Shutoff Valve
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Wally Shutoff Valve
  1. Tap on the Continue button.
    Continue button highlighted
  2. When asked press the Link button on the hub.
    Press link on hub prompt
    Wally hub with Link button highlighted
  3. Select your Wi-Fi network from the list.

    The Wally hub supports 802.11 b/g/n on 2.4 GHz networks. Some wireless routers broadcast a dual-band wireless signal and provide both 2.4 GHz and 5 GHz wireless networks. Your device will not see 5 GHz networks, which is completely normal. Not all devices contain the antenna to communicate on the 5 GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.

    Choose a network with list of wireless networks highlighted
  4. Enter your Wi-Fi password and tap Join.
    Wi-Fi password box with join highlighted
  5. When asked, press the Link button once more.
    Wally hub with Link button highlighted
  6. Your hub is now connected to Wi-Fi.
  1. Tap on Create an Account.
    Create an Account highlighted on login page
  2. Enter your email address and choose a password. Next, tap on box next to the "I agree to the Terms of Use and Privacy Policy" text. Finally, tap on Create Account.

    For security reasons, you should not use the same password for your Wally account and your email.

    email, password, agree check box, and the Create account button is highlighted

  3. You will be asked to verify your account by clicking a link that was sent to your email.
    Email verification step
  4. Click on the Activate Wally Account link in the verification email that was sent to you.

    If you don't see the email in your inbox, check your junk email folders for the email.


    Verification email with activation link highlighted
  5. Enter your first and last name along with your cell number and then tap on Add Personal Information.
    Personal Information fields and Add Personal Information button highlighted
  6. Enter the requested information about the location where you are setting up your Wally system and then tap Add Property.
    Property input page with input fields and Add Property button highlighted
  7. Tap on Continue.
    Continue button highlighted
  8. Tap Notify Me to receive app notifications.

    If you do not wish to receive app notifications, you may instead click Not Now.

    Notify me button is highlighted
  9. Tap Allow.
    Allow button highlighted
  1. Open the App Store.
    App Store
  2. Select Search in the bottom right corner.
    Search button highlighted
  3. Type Wally - Home Sensor Network in the search bar.
    App Store search bar
  4. Search for the Wally - Home Sensor Network app from the list and tap the Get button.
    Wally app with the Get button highlighted

    If you have previously downloaded the app in the past, press the cloud icon to download the app. You will not be prompted to tap on the Install button.

    Cloud Icon
  5. Tap on Install.
    Install Button
  6. Tap on Open.
    Open button highlighted
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