How to Install the Sony PlayMemories Online App

Introduction

The PlayMemories Mobile app allows you to use your mobile device as a remote commander for your Sony camera and easily transfer images recorded with the camera to the mobile device. This guide will show you how to install the app onto your mobile device.

PlayMemories Mobile logo

Before you begin, ensure you have a mobile device with an active internet connection.

? What type of device are you installing the app on?

  1. Android
  2. Apple iOS

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

The PlayMemories Mobile app allows you to use your mobile device as a remote commander for your Sony camera and easily transfer images recorded with the camera to the mobile device. This guide will show you how to install the app onto your mobile device.

PlayMemories Mobile logo

Before you begin, ensure you have a mobile device with an active internet connection.

  1. Launch the Play Store app on your Android device.
    Mobile app logo
  2. Search for "playmemories mobile" in the search box at the top and tap on the found app.
    Screenshot of Android search feature
  3. Tap on Install and then Open to use it.
    Mobile app landing page.
  1. Set the power switch to ON to turn on the camera.
    Camera power switch.
  2. Press the Menu button on the camera.
  3. Use the Control Wheel to navigate the menu. You can turn the control wheel or press the direction buttons to move the selection frame. Press the button in the center of the control wheel to set the selected item.
    Camera control wheel.
  4. Go right to Application then down to Application List and select it.
    Camera screen showing menu.
  5. Go to Start Remote Control and select it.
    Camera screen showing highlighted application.
  6. Wait for the Wi-Fi hotspot to be initialized.
    Camera screen showing Wi-Fi initialization.
  7. You will be shown the Wi-Fi hotspot's name (SSID) and a QR code which you can scan with your mobile device to help you connect to the camera's Wi-Fi hotspot.
    Camera screen showing QR code.
  8. If you wish to connect manually to the camera's Wi-Fi hotspot, press the Trashcan button and you will be shown the Wi-Fi password.
    Camera screen showing Wi-Fi credentials.
  1. Launch the PlayMemories Mobile app on your Android mobile device.
    Phone screen with mobile app highlighted
  2. Tap Scan QR Code of the Camera and tap OK on the informational screen.
    Phone screen with option highlighted
  3. Point the back of your mobile device to the Sony cameras screen and tap OK when the QR Code scan is completed.
    Phone screen showing QR code scan
  4. The app will initiate the connection to the Sony camera.
    Connecting screen
  5. Once connected, it will show the live camera view.
    Camera screen showing remote view
  1. While your Sony camera is controlled remotely by a mobile device you will see the Smart Remote Control icon located in the top left of corner in the image below.
    Camera screen with remote icon highlighted
  2. To stop controlling the camera remotely, press the Menu button on the camera and select Exit Application.
    Exit option on camera screen
  3. Then confirm by selecting Exit.
    Exit confirmation on camera screen
  1. Launch the PlayMemories Mobile app on your Android mobile device.
    Phone screen with highlighted mobile app.
  2. The app will show you available Sony cameras in its vicinity. Look for the same Wi-Fi network that is showing on the Sony cameras screen and tap on it then type in the provided Wi-Fi password.
    Connection screen with camera name highlighted.
  3. The app will initiate the connection to the Sony camera.
    Connecting screen.
  4. Once connected, it will show the live camera view.
    Camera screen showing remote view.
  1. Launch the App Store on your iOS device.
    App Store.
  2. Tap on Search at the bottom of the screen.
    Bottom bar of App Store.
  3. Search for "playmemories mobile" in the search box at the top.
    App Store search results.
  4. Tap on Get, then on Install and finally on Open to use it.
  1. Set the power switch to ON to turn on the camera.
    Camera power switch.
  2. Press the Menu button on the camera.
  3. Use the Control Wheel to navigate the menu. You can turn the control wheel or press the direction buttons to move the selection frame. Press the button in the center of the control wheel to set the selected item.
    Camera control wheel.
  4. Go right to Application then down to Application List and select it.
    Camera screen showing menu.
  5. Go to Start Remote Control and select it.
    Camera screen showing highlighted application.
  6. Wait for the Wi-Fi hotspot to be initialized.
    Camera screen showing Wi-Fi initialization.
  7. You will be shown the Wi-Fi hotspot's name (SSID) and a QR code which you can scan with your mobile device to help you connect to the camera's Wi-Fi hotspot.
    Camera screen showing QR code.
  8. If you wish to connect manually to the camera's Wi-Fi hotspot, press the Trashcan button and you will be shown the Wi-Fi password.
    Camera screen showing Wi-Fi credentials.
  1. Launch the PlayMemories Mobile app on your iOS mobile device.
    Phone screen with app icon highlighted
  2. Tap Scan QR Code of the Camera and tap OK on the informational screen.
    App screen with QR code scan option highlighted.
  3. Point the back of your mobile device to the Sony cameras screen and tap OK when the QR Code scan is completed.
    App screen showing QR code scan.
  4. You will be asked if you want to install a Wi-Fi configuration profile for the camera onto your mobile device. Tap Install and go through the process then finish by tapping Done.
    Phone screen with option highlighted.
  5. You will be returned to the PlayMemories Mobile app and instructed to connect your mobile device to the cameras Wi-Fi network. Tap OK to proceed.
    Phone screen showing Wi-FI connection instructions.
  6. Return to the main screen of your mobile device and go into Settings.
    Phone screen with app icon highlighted.
  7. Then into Wi-Fi.
    Phone screen with option highlighted.
  8. Look for the same Wi-Fi network that is showing on the Sony cameras screen and tap on it.
    Phone screen showing Wi-Fi networks.
  9. Once connected to it, the Wi-Fi network will jump to the top of the list and show a checkmark next to its name.
    Phone screen with checkmark highlighted.
  10. Return to the PlayMemories Mobile app and it will attempt to connect to the camera automatically.
    Connecting screen.
  11. Once connected, it will show the live camera view.
    Phone screen showing remote view.
  1. On your iOS mobile device go into Settings from the main screen.
    Phone screen with app icon highlighted.
  2. Then into Wi-Fi.
    Phone settings with Wi-Fi highlighted.
  3. Look for the same Wi-Fi network that is showing on the Sony cameras screen and tap on it then type in the provided Wi-Fi password.
    Phone screen showing Wi-Fi networks.
  4. Once connected to it, the Wi-Fi network will jump to the top of the list and show a checkmark next to its name.
    Phone screen with checkmark highlighted.
  5. Return to the main screen and launch the PlayMemories Mobile app.
    Phone screen with app icon highlighted.
  6. The app will attempt to connect to the camera automatically.
    Connecting screen
  7. Once connected, it will show the live camera view.
    Phone screen with remote view.
We use cookies on our website to enhance your experience, analyze site usage and support our marketing efforts. To learn more, visit our Privacy Policy. By clicking “Accept”, you agree to our use of cookies and similar technologies.
Accept