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How to Install the Netgear Orbi App

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

The Orbi app allows you to set up and control your Orbi Mesh WiFi System from anywhere. It also allows you to configure parental controls and guest access, monitor the internet usage, perform speed tests, update the firmware on your Orbi devices and more. This guide will show you how to install the Orbi app onto your phone or tablet.
Orbi App.

1 Install the Orbi App

The Orbi app is available for Android and iOS devices. Choose the type of device you have and expand the instructions below:

AndroidOn Android Phones and Tablets
  1. Open Google Play.
    Google Play Store.
  2. Select the Search Bar at the top.
    Search bar highlighted in Play Store on Android.
  3. Type in "Netgear Orbi", then select the app from the list.
    Keywords highlighted search field of Play Store on Android.
  4. Select Install then Open to launch the app.
    Install option highlighted for Netgear Orbi app in Play Store on Android.
AppleOn iPhones and iPads
  1. Open the App Store.
    iOS App Store
  2. Select Search in the bottom right corner.
    Search option highlighted in iOS App Store.
  3. Type in "Netgear Orbi" in the search field at the top.
    Netgear orbi highlighted in search field of iOS App Store.
  4. Select Get and Install, then Open to use it.
    Get option highlighted for Netgear Orbi app in iOS App Store.

2 First Launch of the Orbi App

On the first launch of the Orbi app you'll have to agree with the Terms and Conditions, approve some permissions for the app and log in with a new or existing account:

  1. Read through the Terms and Conditions then tap Agree at the bottom of the screen.
    Agree button highlighted on Terms and Conditions agreement screen during first launch of Orbi app.
  2. Choose whether you want to Enable Push Notifications to receive alerts about your Orbi network and app or tap Continue otherwise.
    Continue and Enable Push Notifications buttons highlighted during first launch of the Orbi app.
  3. Choose whether you want to Allow or Don't Allow location services for the app.
    Allow and Don't Allow buttons highlighted on Location Services screen during first launch of Orbi app.
  4. Tap Get Started to log in with an existing or create a new Netgear account.
    Get Started button highlighted in Orbi app during first launch.
  5. Choose Log In if you already have an existing Netgear account or Create Account if you don't have one yet.
    Create Account and Log In buttons highlighted in Orbi app during first launch.
    To Log In with an Existing Account
    • Fill in your Email Address and Password associated with your Netgear account and tap Log In.
      Email Address and Password fields, and Log In button highlighted in Orbi app during first launch.
    To Create a New Account
    • Fill in all the required information and create your new Netgear account.
      Netgear account creation screen in Orbi app during first launch.

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The Orbi app allows you to set up and control your Orbi Mesh WiFi System from anywhere. It also allows you to configure parental controls and guest access, monitor the internet usage, perform speed tests, update the firmware on your Orbi devices and more. This guide will show you how to install the Orbi app onto your phone or tablet.
Orbi App.

The Orbi app is available for Android and iOS devices. Choose the type of device you have and expand the instructions below:

AndroidOn Android Phones and Tablets
  1. Open Google Play.
    Google Play Store.
  2. Select the Search Bar at the top.
    Search bar highlighted in Play Store on Android.
  3. Type in "Netgear Orbi", then select the app from the list.
    Keywords highlighted search field of Play Store on Android.
  4. Select Install then Open to launch the app.
    Install option highlighted for Netgear Orbi app in Play Store on Android.
AppleOn iPhones and iPads
  1. Open the App Store.
    iOS App Store
  2. Select Search in the bottom right corner.
    Search option highlighted in iOS App Store.
  3. Type in "Netgear Orbi" in the search field at the top.
    Netgear orbi highlighted in search field of iOS App Store.
  4. Select Get and Install, then Open to use it.
    Get option highlighted for Netgear Orbi app in iOS App Store.

On the first launch of the Orbi app you'll have to agree with the Terms and Conditions, approve some permissions for the app and log in with a new or existing account:

  1. Read through the Terms and Conditions then tap Agree at the bottom of the screen.
    Agree button highlighted on Terms and Conditions agreement screen during first launch of Orbi app.
  2. Choose whether you want to Enable Push Notifications to receive alerts about your Orbi network and app or tap Continue otherwise.
    Continue and Enable Push Notifications buttons highlighted during first launch of the Orbi app.
  3. Choose whether you want to Allow or Don't Allow location services for the app.
    Allow and Don't Allow buttons highlighted on Location Services screen during first launch of Orbi app.
  4. Tap Get Started to log in with an existing or create a new Netgear account.
    Get Started button highlighted in Orbi app during first launch.
  5. Choose Log In if you already have an existing Netgear account or Create Account if you don't have one yet.
    Create Account and Log In buttons highlighted in Orbi app during first launch.
    To Log In with an Existing Account
    • Fill in your Email Address and Password associated with your Netgear account and tap Log In.
      Email Address and Password fields, and Log In button highlighted in Orbi app during first launch.
    To Create a New Account
    • Fill in all the required information and create your new Netgear account.
      Netgear account creation screen in Orbi app during first launch.