How to Fix Video Issues on a Nintendo Switch

Introduction

If your Nintendo Switch game console begins having video issues, this guide may be able to help you solve them! Here are a few things you can try to resolve common video issues with a Switch console.
Nintendo's Mario with a toolkit

? What issues are you having?

  1. Touch Screen Not Working
  2. Solid Color on Screen
  3. Blank Screen or No Image on TV
  4. Blank Screen on Console

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If your Nintendo Switch game console begins having video issues, this guide may be able to help you solve them! Here are a few things you can try to resolve common video issues with a Switch console.
Nintendo's Mario with a toolkit
  1. Hold the Power Button for roughly 3 seconds.
    Nintendo Switch console highlighting the power button at the top.
  2. Select Power Options.
    Nintendo Switch menu displaying power options.
  3. Choose either Turn Off or Restart.
    Nintendo Switch power options menu highlighting the turn off option.
  4. If the console was turned off, press the Power Button again to power it back on.
Clean the LCD screen using a soft, dry cotton cloth.
  • Do not use solvents or cleaners of any kind.
  1. Select System Settings.
    Nintendo Switch home menu showing system settings button highlighted

  2. Scroll down to Controllers and Sensors.
  3. Select Test Input Devices.
    Nintendo Switch system settings menu with controllers and sensors and test input devices highlighted

  4. Select Test Touch Screen.
    Nintendo switch test input devices menu showing Test Touch Screen highlighted

  5. Use your finger to draw something on screen.
    Nintendo Switch screen showing uneven lines drawn
  1. Hold down the Power Button for at least 12 seconds until the Switch Console turns off.
    Nintendo switch console with power button on top highlighted
  2. Once the Switch has been completely powered off, press the Power Button again to turn it back on.
Make sure that your Dock is receiving power. Open the back of your Dock and check the cables.
Nintendo Switch Dock with arrows pointing at the AC adapter and HDMI Out connectors
If the TV output LED on the dock is lit, but there is still no image on the TV screen, try the following:
  • Use a different HDMI port on the TV.
  • Use a different HDMI cable.
  • Use a different TV set.
  • If possible, use a different dock.
    • If the console works using a different dock, the original dock will need to be repaired.
Nintendo switch dock showing close up of USB ports and TV Output LED
  1. Remove the console from the dock by attaching the Joy-Con controllers and gently pulling the console out.
    Nintendo Switch console with the Joy-Con's being attached
  2. Use the Switch normally and test if there is a picture on your LCD screen.
    Nintendo Switch Home Menu
  1. Hold the Power Button for roughly 3 seconds.
    Nintendo Switch console highlighting the power button at the top.
  2. Select Power Options.
    Nintendo Switch menu displaying power options.
  3. Choose either Turn Off or Restart.
    Nintendo Switch power options menu highlighting the turn off option.
  4. If the console was turned off, press the Power Button again to power it back on.
  1. Open the back of the Switch dock.
    Nintendo switch dock showing back panel opened
  2. Connect the USB plug from the Nintendo Switch AC adapter into the top terminal of the dock labeled AC ADAPTER, then connect the other end of the AC adapter to a wall outlet.
  3. Connect one end of the HDMI cable into the bottom terminal of the dock labeled HDMI OUT, then connect the other end into an HDMI port on your television or monitor.
    Nintendo switch dock showing AC Adapter and HDMI Out plugs
  4. Close the back of the Dock.
  5. Position the console so that the LCD screen faces in the same direction as the front panel on the dock, then insert the console into the dock.
    Nintendo switch dock showing the console inserted
  6. Turn the TV set on, and select the correct HDMI input.
  1. Hold the Power Button for roughly 3 seconds.
    Nintendo Switch console highlighting the power button at the top.
  2. Select Power Options.
    Nintendo Switch menu displaying power options.
  3. Choose either Turn Off or Restart.
    Nintendo Switch power options menu highlighting the turn off option.
  4. If the console was turned off, press the Power Button again to power it back on.
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