How to Fix Update Issues on a Xbox 360
Keeping your Xbox 360 up-to-date is important, it allows you to play your games and keep your console safe when online. This guide will walk you through troubleshooting problems you may have with updates.
1 Verify Server Status
- On your computer, smartphone, or tablet, visit https://support.xbox.com/en-US/xbox-live-status.
- Under Services, make sure Xbox Live Core Services and Purchase and Content Usage show as Normal.
- If you are having problem with a particular game or app, look under the Games and Apps section of the page, to be sure those parts of Xbox Live are not having problems.