How to Fix Roku Ultra Remote
The Roku remote allows you to navigate your Roku devices menu, manage its settings and control playback of its video and audio content. If your Roku device doesn't respond or responds erratically to button presses on the remote, following are some troubleshooting steps that may resolve your issue.
1 Determine Remote Type
To determine whether you have the Standard or Enhanced Roku Remote:
Remove the battery cover and check for a pairing button:
- Enhanced “point-anywhere” remotes have a pairing button,
- Standard IR (infrared) remotes do not have a pairing button.