How to Fix Not Charging on Android Phone or Tablet

Introduction

At times your battery may not accept a charge on your phone. This could be for various reasons.

This guide will take you through troubleshooting this problem.

Android

1 Clean the Charging Port

Power off your device and use a small implement (such as a toothpick) to gently remove any debris that might be lodged in the charging port.

iPhone with the charging port magnified
iPhone with a toothpick being used to clean out the charging port

2 Restart

  1. Hold down the power button on your Android device.
    Android Phone with power button highlighted.
    Depending on the manufacturer and model of Android device you have, the location of the power button will vary.
  2. Select Power Off.
    Power menu with Power off highlighted.
    If the menu does not pop up, continue to hold the power button, and your Android device will shut off.
  3. Wait 30 seconds.
    Wait 30 Seconds
  4. Push and hold the Power button for a few moments, and your Android device will start back up.
    Android Phone with power button highlighted.

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At times your battery may not accept a charge on your phone. This could be for various reasons.

This guide will take you through troubleshooting this problem.

Android

Power off your device and use a small implement (such as a toothpick) to gently remove any debris that might be lodged in the charging port.

iPhone with the charging port magnified
iPhone with a toothpick being used to clean out the charging port

  1. Hold down the power button on your Android device.
    Android Phone with power button highlighted.
    Depending on the manufacturer and model of Android device you have, the location of the power button will vary.
  2. Select Power Off.
    Power menu with Power off highlighted.
    If the menu does not pop up, continue to hold the power button, and your Android device will shut off.
  3. Wait 30 seconds.
    Wait 30 Seconds
  4. Push and hold the Power button for a few moments, and your Android device will start back up.
    Android Phone with power button highlighted.
  • Try Another Cable

    • If the USB cable you have been using isn't working, try charging your phone using a different cable.
      Mini-USB cable.
  • Try Another Charger

    • If a different lightning cable does not make a difference, try using a different USB charger.
      USB wall adapter.
  • Try a Different Outlet

    • If a different USB charger does not work, attempt to use the chargers and cables you have available in a different power outlet.
  • Try Your Computer's USB Port

    • If none of the above is successful, attempt to charge your device through an available USB port on your computer. If this does begin to charge your device, keep in mind that charging from your computer will take a significantly longer amount of time due to the difference in power output.
      Connect computer to phone via USB.

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