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How to Fix Image Ghosting on an LG Smart TV

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

If you occasionally see images following people on your television screen, there could be a ghosting problem with your Smart TV. You may see a doubling or tripling of the screen image, dark patches on screen, or a picture that appears to be lagging or smudged on one side. The problem may become more prominent when you are watching sports or anything with fast moving images.

Image ghosting is a relatively common problem with LCD TV technology and can be extremely annoying when it crops up. This guide will help you try to resolve this issue with your LG Smart TV.
Example of Image Ghosting.

1 Test Other Media

Try using a different streaming service, a different show on the same streaming service, or a different disk.

? Do you still see the ghosting issue with other media?

  1. Yes
  2. No

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If you occasionally see images following people on your television screen, there could be a ghosting problem with your Smart TV. You may see a doubling or tripling of the screen image, dark patches on screen, or a picture that appears to be lagging or smudged on one side. The problem may become more prominent when you are watching sports or anything with fast moving images.

Image ghosting is a relatively common problem with LCD TV technology and can be extremely annoying when it crops up. This guide will help you try to resolve this issue with your LG Smart TV.
Example of Image Ghosting.

Try using a different streaming service, a different show on the same streaming service, or a different disk.
  1. Turn your TV off.
  2. Unplug your HDMI cable.
  3. If you have another HDMI cable available, try using it instead of the cable that's currently in-place.
    HDMI Cable HDMI cable
    HDMI Port HDMI port
     
  4. Connect the HDMI cable to the TV.
  5. Power your TV back on and test it to see if video issues still exist.

We must determine which platform is loaded on your LG Smart TV before beginning. Newer TVs released after 2014 will have webOS. Older models released between 2011 and 2015 will have NetCast. See the images below to help tell the difference.

  • Using webOS
    LG Smart TV using webOS.

  • Using Netcast
    LG Smart TV using Netcast.
  1. Push the Home button on your remote.
    Remote with Home button highlighted.
  2. Select the Settings gear icon in the top-right corner.
    Home menu overlay inset with settings highlighted.
  3. Select All Settings at the bottom right.
    Settings overlay inset with All Settings highlighted.
  4. Select Picture > Picture Mode Settings.
    LG Smart TV settings menu with Picture and Picture Mode Settings highlighted.
  5. Scroll down, and select Picture Options.
    Picture Mode Settings menu with Picture Options highlighted.
  6. Select TruMotion, and make sure it says "Clear" or "Off".
    Picture Options menu with TruMotion highlighted.