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How to Fix Beats Studio3 Can't Connect to Bluetooth

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

Bluetooth is a technology standard for transmitting data between one device to another. Unlike Wi-Fi, which can blanket your entire house and allow connection to the internet, bluetooth only connects one device to another device.
In the case of your Beats Studio3 Headset, you'll use bluetooth to connect your headset to your computer or mobile device.
If you find issues with your bluetooth connection, such as the connection dropping, no connection at all, or even poor sound, we can help with this guide.
Beats Studio 3 Wireless Headset

1 Charge the Headset

  1. Plug the micro-USB into your headphones.
    Picture of headphones charging with the power connection highlighted
  2. Your Beats Studio3 will begin to charge.

2 Check the Bluetooth Range

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

3 Power Cycle the Headset

The first, and arguably easiest, thing to do when your RemoteTalk isn't working is just to turn off your Beats Studio3 headset and then turn it on again. This will disconnect it from the device you're playing music from or on a call and let it renew the connection. If there's any issue with the connection, a simple power cycle should take care of it.
  1. Press the power button and power off the device.
    A Beats Studio with the power button highlighted.
  2. Wait 10 seconds.
  3. Press the power button and power on the device.
  4. Go ahead and play a song or make a call and make sure RemoteTalk is working.

4 Enable Pairing Mode for Beats Studio3

  1. Press and hold the power button on the headset (approximately 5 seconds) until you see the lights fading in and out.
    picture of headset with power button highlighted
  2. The headset is now ready to be paired.

? What device are you trying to pair to?

  1. iOS
  2. Android
  3. macOS
  4. Windows

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Bluetooth is a technology standard for transmitting data between one device to another. Unlike Wi-Fi, which can blanket your entire house and allow connection to the internet, bluetooth only connects one device to another device.
In the case of your Beats Studio3 Headset, you'll use bluetooth to connect your headset to your computer or mobile device.
If you find issues with your bluetooth connection, such as the connection dropping, no connection at all, or even poor sound, we can help with this guide.
Beats Studio 3 Wireless Headset
  1. Plug the micro-USB into your headphones.
    Picture of headphones charging with the power connection highlighted
  2. Your Beats Studio3 will begin to charge.

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

The first, and arguably easiest, thing to do when your RemoteTalk isn't working is just to turn off your Beats Studio3 headset and then turn it on again. This will disconnect it from the device you're playing music from or on a call and let it renew the connection. If there's any issue with the connection, a simple power cycle should take care of it.
  1. Press the power button and power off the device.
    A Beats Studio with the power button highlighted.
  2. Wait 10 seconds.
  3. Press the power button and power on the device.
  4. Go ahead and play a song or make a call and make sure RemoteTalk is working.
  1. Press and hold the power button on the headset (approximately 5 seconds) until you see the lights fading in and out.
    picture of headset with power button highlighted
  2. The headset is now ready to be paired.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

From any iOS Device

  1. Open Settings.
    iOS Settings.
  2. Tap Bluetooth.
    iOS Bluetooth.
  3. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  4. Ensure Bluetooth is On then select your device from the list below.
    Bluetooth toggle switch highlighted in iOS settings.

    Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.

From any Android Device

  1. Open the App Drawer.
    App drawer icon

    Newer versions of Android's operating system may not have the app drawer button. If you do not see the button, you will simply swipe up from the bottom of your screen to get to your apps.

  2. Go to Settings.
    Android Settings.
  3. Tap Bluetooth. You may need to select Connections first.
    Bluetooth
  4. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  5. Ensure Bluetooth is On and then select your device from the list below.
    Bluetooth toggle switch highlighted in Android settings.

    Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on the device you are attempting to add, the screens you see may be slightly different than the ones depicted here.

  1. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  2. Click the System Preferences icon.
    System Prefrences icon.
  3. Click the Bluetooth icon.
    Screenshot of macOS system prefrences with Bluetooth highlighted
  4. Bluetooth properties will open.
  5. Ensure that Bluetooth status reads Bluetooth: On. If it is off, click Turn Bluetooth On to enable it.
    screenshot of macOS bluetooth system prefrences with the on off button highlighted
  6. Available Bluetooth devices will begin to appear in the list.
  7. Locate the device you wish to pair in the list and click Pair.
    screenshot of macOS bluetooth system Preferences highlighting an unpaired Bluetooth device with the pair button on the right
  8. Once connected, the device will display Connected within the device list. It is now available to your Mac to output audio to.
    screenshot of macOS bluetooth system Preferences with a connected bluetooth device highlighted

Some Bluetooth devices are configured to require a PIN or a passkey. If this is the case, check your Bluetooth device's documentation for the correct default PIN or passkey.

  1. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  2. Click the Start button.
    Windows 10 Start Menu
  3. Tap on Settings.
    Windows 10 Settings
  4. Then click on Devices.
    Devices Settings
  5. Select Bluetooth & other devices from the left-hand column and ensure the Bluetooth switch is in the On position to the right.
    Bluetooth & other devices and the Bluetooth toggle highlighted
  6. Click Add Bluetooth or other device.
    Add Bluetooth or other device highlighted
  7. Select Bluetooth from the list.
    Bluetooth highlighted
  8. Select the device you want to pair the system with.
    Bluetooth device highlighted
  9. If asked to enter or verify the passcode showing on the other device, do so.
    Bluetooth PIN highlighted
  10. Click on Done.
    Done highlighted
  11. After the pairing was successful the device will show the Paired status under its name.
    Paired device highlighted