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How to Fix Beats Studio3 Buttons Not Working

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

Learn how to troubleshoot and repair issues with the buttons suddenly not working on your Beats Studio3 wireless headphones.
Before You Begin:
If Your Beats Studio3 Headset is Connected by Bluetooth Follow This Guide
Beats Studio 3 Wireless Headset

1 Check Your Beats Studio3 Cabling

If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
headphones plugged into phone

2 Power Cycle Your Beats Studio3 Headset

  1. Press the power button and power off the device.
    picture of headset with power button highlighted
  2. Wait 10 seconds.
  3. Press the power button and power on the device.

3 If It Still Doesn't Work

Please contact the product manufacturer for further assistance.

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Learn how to troubleshoot and repair issues with the buttons suddenly not working on your Beats Studio3 wireless headphones.
Before You Begin:
If Your Beats Studio3 Headset is Connected by Bluetooth Follow This Guide
Beats Studio 3 Wireless Headset
If using a wired headset, make sure that your cable is fully plugged into both the headset and the source device.
headphones plugged into phone
  1. Press the power button and power off the device.
    picture of headset with power button highlighted
  2. Wait 10 seconds.
  3. Press the power button and power on the device.