How to Factory Reset a Comcast Xfinity X1 Remote

Introduction

In This Guide
You'll Learn How To:
  • Reset your Xfinity X1 remote to factory defaults.
Before We Begin:
  • Have your remote nearby with working batteries.
Xfinity banner

1 What Remote Do You Have?

To get started, we need to determine whether or not your remote control has a setup button.

Remotes with Setup Buttons

XR11, XR5 Remote
Setup button on an xr-11 remote
XR2 Remote
X2 remote with setup button
Silver Remote
Silver remote with setup button

Remotes Without Setup Buttons

XR15 Remote
XR 15 remote has no setup button

? Does your remote have a setup button?

  1. Yes
  2. No

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In This Guide
You'll Learn How To:
  • Reset your Xfinity X1 remote to factory defaults.
Before We Begin:
  • Have your remote nearby with working batteries.
Xfinity banner
To get started, we need to determine whether or not your remote control has a setup button.

Remotes with Setup Buttons

XR11, XR5 Remote
Setup button on an xr-11 remote
XR2 Remote
X2 remote with setup button
Silver Remote
Silver remote with setup button

Remotes Without Setup Buttons

XR15 Remote
XR 15 remote has no setup button

Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling.

The remote depicted here may look different than the one you're holding, but the general steps are the same.

  1. Press and hold the Setup button.
    Setup button
  2. The LED on the remote will change from red to green.
    Green LED
  3. Press 9-8-1.
    Number pad
  4. The LED will blink green twice to indicate that the remote was reset.
    Green LED

Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling.

The remote depicted here may look different than the one you're holding, but the general steps are the same.

  1. Press and hold the A button and the D button.
    A and D button
  2. The LED will turn from red to green.
    Green LED
  3. Press 9-8-1.
    Number pad
  4. The LED will blink green twice to indicate that the remote was reset.
    Green LED
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