How to Eject a Stuck Disc from an External CD Drive
- Make sure you are using a working power outlet. You can test another electric device, such as a lamp, with the same power outlet.
Bypass any power strips for troubleshooting purposes.
- Once you made sure the power outlet is working, firmly plug in your external disc drive into the working outlet and your computer.
Some external disc drives have an emergency pinhole used to force eject a disc stuck inside it for various reasons.
To Force Eject a Disc
- Locate the pinhole on the front of the disc drive.
- Grab a pin, needle or uncoiled paper clip that fits into the pinhole.
- Insert the pin into the hole and push until the disc or tray pops out.
- It will only pop out a little. Pull it out with your hand the rest of the way.
- If your external disc drive is connected to your computer's USB port and it's not working properly or at all, try using another USB port, if available.
- If your external disc drive is connected to a non-powered USB hub that's connected to a USB port on your computer, and your external disc drive doesn't get enough power to function, then you can try the following:
- Reduce the number of devices connected to the USB hub.
- Remove the USB hub and connect the external disc drive directly to your computer.
- Replace the non-powered USB hub with a powered USB hub.