How to Connect Nintendo Wii U to WiFi

Introduction

In This Guide
You'll Learn:
  • How to connect your Nintendo Wii U gaming console to Wi-Fi.

1 Credentials

In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

? Do you know your Wireless Network name (SSID) and Key?

  1. Yes
  2. No

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

In This Guide
You'll Learn:
  • How to connect your Nintendo Wii U gaming console to Wi-Fi.
In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

  1. Select System Settings.
    Nintendo Wii U home screen highlighting the System Settings icon.
  2. Select Internet.
    Nintendo Wii U System Settings menu highlighting the Internet icon.
  3. Select Connect to the Internet.
    Nintendo Wii U Internet menu highlighting the Connect to the Internet button.
  4. Select your Wi-Fi network name.
    Nintendo Wii U Internet Connection setup menu displaying a list of available Wi-Fi networks.
  5. Enter your password, then select OK.
    Nintendo Wii U prompting the user to enter the Wi-Fi password.
  6. Your Wii U will test the connection.
    Nintendo Wii U Testing the connection using the settings provided.
  7. When the test is successful, you'll see the green check marks at the top. Select OK.
    Nintendo Wii U successful connection test screen, with the OK button highlighted.
  8. Finally, you'll be asked if you want this to be your default connection; the one you use most of the time. Select Set.
    Nintendo Wii U Internet connection setup prompting the user to save and set this connection as default. Set button is highlighted.
To help troubleshoot the problem we should check if other devices can connect to the wireless network.

If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?

If you haven't already, please try power cycling the device you're working with.

  1. Turn off your device.
    Power
  2. Wait ten seconds.
    Wait 10 seconds
  3. Turn your device on again.
    Power

Routers in 5GHz only mode are not compatible with the Nintendo Wii U.

  • The vast majority of routers operate on 2.4GHz. The Nintendo Wii U operates on 802.11 b/g/n 2.4GHz networks and won't be able to find your network if your router is set to operate in 5GHz only mode.
  • If you are having issues connecting, check with your router's documentation to verify you are not using it in 5GHz only mode.

The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.

  • In general, in most homes, you can be up to 30 feet from your router for a decent connection.
  • From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
  • Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.

The above numbers are approximates only. Optimal range may vary based on router make and model.

Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.

Good Placement

A house, separated into rooms detailing how placing Wi-Fi in the center of a house will provide better coverage to reach all devices. Diagram.

Bad Placement

A house, separated into rooms detailing how placing Wi-Fi in the corner of the house can cause some devices to not have a Wi-Fi signal. Diagram.

Since this appears to be a range issue that can be resolved by putting the router in closer proximity to the device's intended use area, we recommend moving the router to a more centralized location.
If the wireless signal is not reaching the device and moving the router or device in closer proximity is not possible or doesn't resolve the issue, the best option for wireless connectivity is to get a range extender.
We use cookies on our website to enhance your experience, analyze site usage and support our marketing efforts. To learn more, visit our Privacy Policy. By clicking “Accept”, you agree to our use of cookies and similar technologies.
Accept