How to Connect LG BP350 BluRay Player to WiFi

Introduction

This guide will walk you through connecting your LG BP-350 to Wi-Fi.

1 Credentials

In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

? Do you know your Wireless Network name (SSID) and Key?

  1. Yes
  2. No

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This guide will walk you through connecting your LG BP-350 to Wi-Fi.
In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

Use the remote for the following steps.
Remote Control

  1. Press the Home button.
  2. Use the left and right arrows to highlight settings and press the Enter button.
    Settings Icon
  3. Press the Enter button when the Start button is highlighted.
    For wireless network please install router with a picture of a router and a start button
  4. Use the up and down arrows to highlight your wireless network and then press the Enter button.
    List of available networks
  5. Enter your wireless security key and then highlight Ok and then hit the Enter button.
    Please enter password with password field and a selection of characters to select
  6. Use the arrows to highlight Dynamic IP, then highlight Next and hit the Enter button.
    Set an IP address and DNS with IP mode and DNS server options and next button
  7. Highlight OK and press the Enter button to finish setup.
    Wireless Network with summary of selected choices and OK button
To help troubleshoot the problem we should check if other devices can connect to the wireless network.

If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?

If you haven't already, please try power cycling the device you're working with.

  1. Turn off your device.
    Power
  2. Wait ten seconds.
    Wait 10 seconds
  3. Turn your device on again.
    Power

A small number of routers are not compatible with this product or may require additional steps to connect.

  1. Routers in 5GHz only mode are not compatible with this product.
    • The vast majority of routers operate on 2.4GHz. This product's Wi-Fi operates on 802.11 b/g/n 2.4GHz networks and won't be able to find your network if your router is set to operate in 5GHz only mode.
    • If you are having issues connecting, check with your router's documentation to verify you are not using it in 5GHz only mode.
  2. Secondary Guest networks available on some routers may not be compatible with LeapFrog.
    • Some routers such as the Linksys E series have a secondary guest network in addition to the primary network. On these routers, you must use the primary network to connect your LeapFrog device.

The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.

  • In general, in most homes, you can be up to 30 feet from your router for a decent connection.
  • From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
  • Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.

The above numbers are approximates only. Optimal range may vary based on router make and model.

Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.

Good Placement

A house, separated into rooms detailing how placing Wi-Fi in the center of a house will provide better coverage to reach all devices. Diagram.

Bad Placement

A house, separated into rooms detailing how placing Wi-Fi in the corner of the house can cause some devices to not have a Wi-Fi signal. Diagram.

Since this appears to be a range issue that can be resolved by putting the router in closer proximity to the device's intended use area, we recommend moving the router to a more centralized location.
If the wireless signal is not reaching the device and moving the router or device in closer proximity is not possible or doesn't resolve the issue, the best option for wireless connectivity is to get a range extender.
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