Hub and Controller

How to instructions for controlling devices with your IKEA Tradfri Gateway, SmartThings, Wally, Wink Hub 2 hubs or Apple HomeKit and Siri or Alexa and Google Home smart speakers.

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Add Wireless Control Outlet to Ikea Tradfri Gateway
Learn how to add an Ikea control outlet to your exising Ikea Gateway with the help of the Ikea Home Smart app.
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How to Add a C by GE Switch to Google Home
Learn how to pair your C by GE Smart Switch with Google Home to manage and control it by speaking to Google Assistant.
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How to Add a Light to a Philips Hue Hub
Learn how to add a Philips Hue smart light to your existing Hue Bridge with the help of the Hue app.
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How to Add a Light to an Ikea Tradfri Gateway
Learn how to add an Ikea smart light to your exising Ikea Gateway with the help of the Ikea Home Smart app.
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How to Add a Philips Hue Switch to Zigbee Hub
Pair your Philips Hue Switch to a third-party Zigbee smart home hub so you can control it using your existing system.
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How to Add a Sensor to a Philips Hue Hub
Learn how to add a Hue motion sensor to your existing Philips Hue setup with the help of the Hue app.
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How to Add a Sensor to an Ikea Tradfri Gateway
Learn how to add an Ikea motion sensor to your Ikea Gateway and link it to your Ikea smart lights with the help of Ikea Home Smart app.
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How to Add a Switch to a Philips Hue Hub
Learn how to add a Philips Hue dimmer switch or tap switch to your existing Hue Bridge with the help of the Hue app.
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How to Add an ecobee Switch+ to Apple HomeKit
Learn how to link your ecobee Switch+ with Apple HomeKit to manage and control it from your Apple devices.
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How to Add an Ikea Tradfri Gateway to Alexa
Learn how to link your Ikea Tradfri system with Amazon Alexa to manage and control your Ikea Tradfri devices with your voice.
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How to Add an Ikea Tradfri Gateway to Apple HomeKit
Learn how to link your Ikea Tradfri system with Apple HomeKit to manage and control it from your Apple devices.
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How to Add an Ikea Tradfri Gateway to Google Home
Learn how to link your Ikea Tradfri system with Google Home to manage and control your Ikea Tradfri devices with your voice by speaking to Google Assistant.
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How to Change Alexa's Name
The wake word is what you call Alexa when you want to give it instructions or ask questions. Learn how to change it from "Alexa" to somehing else.
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How to Change Alexa's Voice
Even though you can't change Alexa's voice, you can change her accent to British, Canadian or Australian, or change her language to Spanish, French or German.
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How to Check Connection on Amazon Echo
Amazon Echo connection status can be checked by going to the Settings menu in your Alexa app on your mobile device.
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How to Check Install Compatibility ecobee Switch+
Determine whether the ecobee Switch+ is compatible with the location where you intend to install it in before you commit to purchasing it.
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How to Connect a Google Home Speaker to WiFi
Learn how to connect your Google Home speaker to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
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How to Connect a Nest Connect to the Internet
Learn how to connect a Nest Connect to WiFi to extend the wireless coverage for Nest Detect sensors or connect a Nest x Yale Lock to the Nest Secure system.
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How to Connect an Amazon Echo Show to WiFi
Learn how to connect your Echo Show to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
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How to Connect an Amazon Echo to WiFi
Learn how to connect your Amazon Echo speaker to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
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How to Connect an ecobee Switch+ to WiFi
Learn how to connect your ecobee Switch+ to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
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How to Connect ecobee Switch+ to Google Assistant
Learn how to pair your ecobee Switch+ with Google Assistant to manage and control it with your voice.
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How to Connect Smart Home Devices to Alexa
Learn how to connect your existing or new smart home devices with Amazon's Alexa so you can use voice commands.
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How to Connect Wally Home Sensing System to WiFi
Connect your Wally Home Sensing System to the wireless network at your home, office or anywhere, even if you don't know your WiFi credentials.
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How to Control C by GE Smart Lights with Alexa
Control your C by GE Smart Lights by giving voice commands to Alexa on your phone or tablet or your Alexa-enabled device.
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How to Factory Reset a C by GE C-Reach Smart Bridge
Learn how to reset your C by GE C-Reach Smart Bridge for troubleshooting purposes or if you plan on giving it away.
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How to Factory Reset a C by GE Smart Light Switch
Learn how to reset your C by GE Smart Light Switch for troubleshooting purposes or if you plan on giving it away.
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How to Factory Reset a Wink Hub 2
Restore your Wink Hub 2 to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Factory Reset an Amazon Echo
Resetting an Echo will return it to factory-fresh state so that you can fix it or give it away. The best part is it can be done within a few short minutes.
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How to Factory Reset an Amazon Echo Dot
Restore your Amazon Echo Dot to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Factory Reset an Amazon Echo Show
Restore your Amazon Echo Show to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Factory Reset an ecobee Switch+
Restore your ecobee Switch+ to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Factory Reset HomeKit with an iPhone or iPad
Restore your Apple HomeKit with an iPhone or iPad to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Fix Alexa and Amazon Echo Not Communicating
Are your Alexa app and Echo devices not talking? Learn how to resolve these issues by making sure your network is correctly configured.
Troubleshoot
How to Fix Alexa Echo Multi Room Music Not Working
Filling your home with music has never been easier with your Amazon Echo speakers. This guide will help fix common problems you may have with the setup.
Troubleshoot
How to Fix Alexa Not Working with ecobee Switch+
The ecobee Switch+ is the first smart switch with Amazon Alexa built-in. This guide will help correct any issues when using your switch's Alexa abilities.
Troubleshoot
How to Fix Alexa Skills Not Working
Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app.
Troubleshoot
How to Fix Amazon Alexa Not Understanding You
Is your Amazon Alexa device not understanding what you're saying? Here's how to make sure she always hears you.
Troubleshoot
How to Fix Basic Issues with a SmartThings Hub
Make sure everything is going smoothly with your SmartThings Hub by resolving various issues with your device.
Troubleshoot
How to Fix Basic Issues with an Amazon Alexa Device
Make sure everything is going smoothly with your Amazon Alexa Device by resolving various issues with your device.
Troubleshoot
How to Fix Basic Issues with eufy Smart Home Devices
Make sure everything is going smoothly with your eufy Smart Home Devices by resolving various issues with your device.
Troubleshoot
How to Fix Basic Issues with Ikea Tradfri Devices
Make sure everything is going smoothly with your Ikea Tradfri Devices by resolving various issues with your device.
Troubleshoot
How to Fix Bluetooth Not Working on Amazon Echo
Help solving issues with connecting Bluetooth speakers and headsets to your Amazon Echo speaker system.
Troubleshoot
How to Fix Echo Not Connecting to External Speaker
Having trouble getting an external speaker connected to your Amazon Echo? Here's how to resolve issues with audio out cables or Bluetooth.
Troubleshoot
How to Fix Issues on an ecobee Switch+
When your ecobee Switch+ isn't quite working the way you expect, this guide will help you through the basics to make sure nothing simple was overlooked.
Troubleshoot
How to Fix Issues with a Wally Home Sensing System
If you're not receiving proper updates, keep losing connection to your sensor, or other issues, you can use this guide to fix your Wally Home System.
Troubleshoot
How to Fix Issues with the August Home App
Learn how to resolve common issues involving the August Home App by power cycling your devices or reinstalling the app.
Troubleshoot
How to Fix Issues with the ecobee App
Learn how to resolve common issues you may encounter with the Ecobee App on your smartphone or tablet.
Troubleshoot
How to Fix Issues with the Google Home App
Learn how to resolve common issues you may encounter with the Google Home App on your phone or tablet.
Troubleshoot
How to Fix Issues with the Kevo App
Learn how to resolve common issues you may encounter with the Kevo App on your smartphone or tablet.
Troubleshoot
How to Fix Issues with the Philips Hue App
Learn how to resolve common issues you may encounter with the Philips Hue App on your phone or tablet such as the app not launching or working.
Troubleshoot
How to Fix Power Issues on an ecobee Switch+
If your ecobee Switch+ is not working, it may be due to not being powered up. Learn what you can do to fix this issue.
Troubleshoot
How to Fix Registration Issues on an ecobee Switch+
If you can't register your ecobee Switch+, you may be able to fix this issues by resetting the switch to its default settings.
Troubleshoot
How to Fix Sound Issues with Amazon Alexa
Use this guide to fix sound issues with Alexa such as distorted or no audio, or Alexa can't understand you.
Troubleshoot
How to Fix WiFi Connectivity on ecobee Switch+
The ecobee Siwtch+ requires a stable WiFi connection in order to operate as intended. Use this guide to fix common issues you may have with your device.
Troubleshoot
How to Install the Alexa App
Install the Alexa app onto phone or tablet to manage and control your smart home devices that work with Alexa.
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How to Install the Apple Home App
Install the Home app onto your iPhone, iPad or iPod Touch to manage and control your smart home devices that work with HomeKit and AirPlay.
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How to Install the August Home App
Install the August Home app in order to take control of your August Locks using your mobile devices.
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How to Install the EufyHome App
Control all of your Eufy Smart Devices by picking up its app from the Google Play or Apple App Store.
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How to Install the Google Home App
Set up, manage, and control your Google Home and Chromecast devices and other connected home devices using the Google Home App.
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How to Install the Kevo App
Use the Kevo App to connect and control your Kwikset Smart Locks using your mobile device. With Kevo, your smartphone becomes your key.
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How to Install the Philips Hue App
Get the most out of your Philips Hue lights and accessories by installing the Philips Hue App to your mobile device.
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How to Install the SmartThings App
Connect and control multiple smart devices no matter where you are using your mobile device and the SmartThings app.
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How to Install the Tile App
Attach or stick Tile to anything you need to find or tend to lose. Then, use the Tile app on your mobile device to find the item when you lose it.
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How to Install the Wink App
Bring together multiple connected smart products and control them using your Wink hub and the Wink app.
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How to Interpret the Light Ring on an Amazon Echo
Learn how to interpret what your Amazon Echo is trying to tell you by the colors of the LED light ring.
Troubleshoot
How to Interpret the Lights on an ecobee Switch+
The lights on your ecobee Switch+ could be trying to tell you something. Learn whether your Switch+ is just listening or has a notification here.
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How to Listen to Music and Media on Alexa
Learn how to set up and use popular music services with Amazon's Alexa personal digital assistant, and control it all with your voice.
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How to Pair Bluetooth Devices to an Amazon Echo
Learn how to pair your Amazon Echo with Bluetooth-enabled devices such as phones, tablets or computers.
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How to Pair Bluetooth Devices to an Amazon Echo Show
Pair a Bluetooth speaker to extend your Amazon Echo Show, or a Bluetooth headset for personal listening.
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How to Pair Bluetooth Devices to Google Home
Learn how to pair your Google Home with Bluetooth-enabled devices such as phones, tablets or computers.
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How to Play Music on an ecobee Switch+
Learn how you can use the Alexa virtual assistant that's built into your ecobee Switch+ to play music in your home.
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How to Reboot an ecobee Switch+
Restarting your ecobee Switch+ is often the first step when troubleshooting since it's easy, and it works. This guide will take you through the process.
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How to Reduce Unwanted Activations on Amazon Echo
Changing Alexa's name and disabling the microphone on your Amazon Echo can help reduce unwanted activations.
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How to Remove a Switch+ from an ecobee Account
Learn how to remove your ecobee Switch+ from your ecobee account, or how to factory reset the device.
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How to Reset a Philips Hue Bridge
Restore your Philips Hue Bridge to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Reset a SmartThings Hub
Restore your SmartThings Hub to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Schedule a Vacation on an ecobee Switch+
Learn how to use the vacation mode smart feature to schedule a vacation for your home for the ecobee Switch+.
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How to Set Up a C by GE Smart Light Switch
Learn how to set up your C by GE Smart Light Switch to be able to control your lights remotely with the C by GE app or with a virtual assistant.
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How to Set Up a Philips Hue Home Automation Device
This guide will take you through unboxing and first time setup of your Philips Hue Home Automation Device, along with installation of any companion app.
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How to Set Up a SmartThings Smart Home Hub
This guide will take you through unboxing and first time setup of your SmartThings Smart Home Hub, along with installation of the SmartThings app.
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How to Set Up a Tile Home Automation Device
This guide will take you through unboxing and first time setup of your Tile Home Automation Device, along with installation of the Tile companion app.
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How to Set Up a Wally Home Sensing System
This guide will take you through unboxing and first time setup of your Wally Home Sensing System, along with installation of any companion app.
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How to Set Up a Wink Hub 2 Smart Home Hub
This guide will take you through unboxing and first time setup of your Wink Hub 2 Smart Home Hub, along with installation of any companion app.
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How to Set Up Alexa on an ecobee Switch+
Learn how to add your own intelligent personal assistant to your ecobee Switch+ by setting up Amazon Alexa.
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How to Set Up an Amazon Echo
This guide will take you through unboxing and first time setup of your Amazon Echo, along with installation of any companion app.
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How to Set Up an Amazon Echo Dot
This guide will take you through unboxing and first time setup of your Amazon Echo Dot, along with installation and setup of Alexa.
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How to Set Up an Amazon Echo Show
This guide will take you through unboxing and first time setup of your Amazon Echo Show, along with installation of any companion app.
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How to Set Up an ecobee Switch+
Step by step information to setup your ecobee Switch+ to integrate an Amazon Alexa system and light switch in one package.
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How to Set Up Apple HomeKit
First-time setup information for Apple HomeKit to integrate all your home automation equipment in one easy-to-use place.
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How to Set Up ecobee Switch+ to Use SmartThings
SmartThings helps your apps and devices work together. Learn how to use SmartThings with your device.
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How to Set Up Google Home
This guide will take you through unboxing and first time setup of your Google Home Speaker, along with installation of the Google Home companion app.
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How to Set Up IFTTT on an ecobee Switch+
IFTTT helps your apps and devices work together. Learn how to use IFTTT with your phone, computer, and home automation devices.
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How to Transfer a Tile Bluetooth Tracker
Transfer a Tile Bluetooth tracker to someone else if you've already activated it but want to give it away.
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How to Update a C by GE Product
Learn how to update your C by GE device to add new features, improve existing features or fix existing issues.
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How to Update an Amazon Echo
Learn how to configure and get updates for your Amazon Echo to have the best performance and features.
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How to Update an Amazon Echo Dot
Learn how to configure and get updates for your Amazon Echo Dot to have the best performance and features.
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How to Update an Amazon Echo Show
Learn how to configure and get updates for your Amazon Echo Show to have the best performance and features.
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How to Update Google Home
Learn how to configure and get updates for your device. Applicable to Google Home, Google Home Mini, and Google Home Max.
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How to Update IKEA Tradfri Devices
Learn how to update your IKEA Tradfri devices to add new or improve existing features or fix existing issues.
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How to Use a Philips Hue Home Automation Device
Learn how to add and use bulbs, lights, motion sensor, and switches to your Philips Hue smart lighting system.
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How to Use a SmartThings Hub
Learn the basics of your Samsung SmartThings Hub to control your smart home lights, appliances, and sensors.
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How to Use a Wally Home Sensing System
Learn to use your Wally Home Sensing System, including the basic setup, setting up the App, adding devices, and managing contacts.
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How to Use Alexa Announcements on ecobee Switch+
Learn how to combine the power of Amazon's Alexa service with your ecobee Switch+ to broadcast announcements to your family members.
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How to Use Alexa Skills with ecobee Switch+
Alexa Skills helps your apps and devices work together. Learn how to use Alexa Skills with your ecobee Switch+.
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How to Use Alexa Voice Commands with ecobee Switch+
Learn how to use the powerful Amazon Alexa voice assistant from your ecobee Switch+ to adjust your lights and more.
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How to Use Alexa with an ecobee Switch+
Learn how to use the powerful Alexa voice assistant from your ecobee Switch+ to adjust your lights and more.
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How to Use an Apple HomeKit
Discover how Apple HomeKit can help connect all your different home automation devices into one, simple system you command through Siri and a single app.
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How to Use an Apple HomeKit with an ecobee Switch+
Apple HomeKit helps your apps and devices work together. Learn how to use Apple HomeKit with your device.
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How to Use an ecobee Switch+
Learn how to setup, install the app, discover Amazon Alexa, use the smart on/off features and more of your ecobee Switch+.
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How to Use Do Not Disturb for ecobee Switch+
Smart On auto turns your lights on when you walk into a dark room. Enable the Do Not Disturb feature on the Switch+ to disable this feature between a set time.
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How to Use ecobee Switch+ to Play Music with Sonos
Want a Switch+ to play music through another speaker instead? Simply add the skill in the Alexa app and you can ask Switch+ to play music on your Sonos speaker.
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How to Use Google Assistant Voice on ecobee Switch+
Google Assistant helps your apps and devices work together. Learn how to use Google Assistant with your device.
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How to Use IFTTT with an ecobee Switch+
IFTTT (if this, then that) gets your apps and smart devices working together by using commands called applets. Set up and use those applets with ecobee Switch+.
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How to Use Siri Voice Commands for an ecobee Switch+
Learn how to link your ecobee Switch+ with Apple HomeKit and make use of Siri on your Apple device(s) to control your smart switch in your home.
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How to Use Smart Features on a ecobee Switch+
Learn how to use the smart features such as do not disturb, smart on, smart off, night light, vacation mode, etc. for the ecobee Switch+.
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How to Use Smart On and Off on an ecobee Switch+
Learn about how to enable and make use of the Smart On & Smart Off smart features of your ecobee Switch+ smart switch.
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How to Use SmartThings Routines with ecobee
SmartThings allows you to control devices in your home, and create routines that can automate multiple processes at once. Here's how to use those routines.
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How to Use the ecobee App with an ecobee Switch+
Learn to use the ecobee app to change how your ecobee Switch+ works, including Amazon voice controls, occupancy sensor, Night Light, and other features.
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How to Use the Night Light on the ecobee Switch+
Learn about how to enable and make use of the Night Light smart feature of your ecobee Switch+ smart switch.
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How to Use the Wink App
Learn to use the Wink app to control your Wink hub, add new home automation devices, and control various home automation devices.
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