Xbox

How to instructions to get the most out of your Xbox One and 360 game consoles, including synching to cloud and streaming game play.

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How to Change DNS Settings on an Xbox 360
Learn how to change the DNS settings on your Xbox 360 to boost your internet speed, increase privacy or for troubleshooting purposes.
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How to Change DNS Settings on an Xbox One
Learn how to change the DNS settings on your Xbox One to boost your internet speed, increase privacy or for troubleshooting purposes.
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How to Change NAT Type on Xbox One
Get help fixing NAT Type issues with your Xbox One gaming console if you can't join or host multiplayer games, or have issues with voice chat.
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How to Check Connection on Xbox 360
Check the connection status of your Xbox 360 by going to the Network submenu under the System Settings.
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How to Check Connection on Xbox One
Check the connection status and other network details of your Xbox One by going to the Network submenu under Settings.
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How to Connect Xbox 360 to WiFi
Learn how to connect your Xbox 360 gaming console to Wi-Fi and what you can do if you've lost your WiFi credentials or are seeing poor network performance.
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How to Connect Xbox One to WiFi
Learn how to connect your Xbox One gaming console to Wi-Fi and what you can do if you've lost the Wi-Fi credentials or are seeing poor network performance.
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How to Factory Reset an Xbox 360
Restore your Xbox 360 to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Factory Reset an Xbox One
Restore your Xbox One to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
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How to Fix an Xbox One Controller
Learn how to resolve issues with your Xbox One console's controller making sure it has a full charge and hasn't been damaged.
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How to Fix an Xbox One that Randomly Powers Off
A guide for resolving random shutdown issues with your Xbox One console by checking for overheating and corruption.
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How to Fix Game Install Issues on an Xbox 360
Whether you're using a disc or downloaded your game from the Online Store we can show you how to fix issues with installing games on your Xbox 360.
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How to Fix Game Install Issues on an Xbox One
Whether you're using a disc or downloaded your game from the Online Store we can show you how to fix issues with installing games on your Xbox One.
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How to Fix Game Recording DVR on an Xbox One
No matter what game you're playing learn how to resolve issues with recording gameplay on your Xbox One.
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How to Fix Issues on Xbox One Chat Headset
How to solve basic problems with your Xbox One Chat Headset, such as having problems hearing your teammates, or others hearing you.
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How to Fix Issues with Netflix On an Xbox One
Learn how to resolve common issues with Netflix on your Xbox One so you can get back to binge streaming.
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How to Fix Kinect Pairing Issues on an Xbox One
You can use this guide if your Kinect and Xbox One don't want to communicate and pair like they should.
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How to Fix Sound Issues on a Xbox 360
Fix sound issues on your Xbox 360 such as not getting any audio, or the audio levels are too low or too high.
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How to Fix Sound Issues on a Xbox One
Fix sound issues on your Xbox One such as not getting any audio, or the audio levels are too low or too high.
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How to Fix the Xbox 360 SmartGlass App
Learn to resolve common issues with the SmartGlass app on your iPhone or Android Phone used to control your Xbox 360.
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How to Fix the Xbox App
Learn to resolve common issues with the SmartGlass app on your iPhone or Android Phone used to control your Xbox.
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How to Fix TV Display Resolution Issues on Xbox One
Learn how to set your Xbox One's output resolution to match your TV to give you the best gameplay expirience.
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How to Fix Update Issues on a Xbox 360
Learn how to troubleshoot problems you may have with your Xbox 360 if its update doesn't go quite right.
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How to Fix Update Issues on a Xbox One
Learn how to troubleshoot problems you may have with your Xbox One if its update doesn't go quite right.
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How to Fix Video Issues on a Xbox 360
Use this guide to fix video issues with your Xbox 360 such getting a blank screen or a fuzzy picture.
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How to Fix Video Issues on a Xbox One
Use this guide to fix video issues with your Xbox One such getting a blank screen, fuzzy picture and more.
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How to Fix Xbox Live Issues on Xbox 360
Fix Xbox Live issues on Xbox 360 such as when you can't download games or other content, can't make purchases, can't sign in or you've been banned.
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How to Fix Xbox Live Issues on Xbox One
Fix Xbox Live issues on Xbox One such as when you can't download games or other content, can't make purchases, can't sign in or you've been banned.
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How to Fix Xbox One Achievements and Challenges
Learn how to fix issues on Xbox One such as when you can't complete a challenge or get an achievement.
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How to Fix Xbox One Apps
Fix apps that are pre-loaded or installed on your Xbox One gaming console and no longer work as intented.
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How to Fix Xbox One Disc Reading Issues
Help resolving issues you may encounter using the DVD and Blu-Ray disc drive of your Xbox One game console.
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How to Fix Xbox One Game Saves Not Syncing to Cloud
This guide will help resolve issues with Xbox Live cloud sync, keeping your game saves and even online-purchased games safe.
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How to Fix Xbox One Games Freezing or Crashing
Learn how to fix common issues that can cause the games on your Xbox One console to freeze or crash.
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How to Fix Xbox One Start Up Issues
Fix Xbox One startup issues such as your console not powering up, not loading past the green startup screen, getting a blank screen or errors at startup.
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How to Manage User Profiles on an Xbox 360
Learn how to create your profile, change gamerpics and tags, and sign into Kinect using your Xbox 360.
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How to Manage User Profiles on an Xbox One
Learn how to create your profile, change gamerpics and tags, sign into Kinect, and create your Microsoft Account using your Xbox One.
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How to Play Music on an Xbox 360
Learn how to play music on your Xbox 360 via audio CD or USB device, or how to rip songs from a disc and play them back using your game console.
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How to Play Music on an Xbox One
Learn how to play music on your Xbox One via audio CD, or how to add an additional music app from the Microsoft store.
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How to Set Up a Xbox 360
This guide will take you through unboxing and first time setup of your Xbox 360, along with first time setup of the operating system.
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How to Set Up a Xbox One
This guide will take you through unboxing and first time setup of your Xbox One, along with first time setup of the operating system.
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How to Set Up Parental Controls on an Xbox 360
Parental controls are tools that allow parents to set limits on their child's use of a device. Learn how to manage parental controls for your Xbox 360.
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How to Set Up Parental Controls on an Xbox One
Parental controls are tools that allow parents to set limits on their child's use of a device. Learn how to manage parental controls for your Xbox One.
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How to Set Up Peripherals for Xbox 360
Learn to connect peripherals like controllers, headsets, move controllers, and USB hard drives to your Xbox 360.
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How to Set Up Peripherals for Xbox One
Learn to connect peripherals like Controllers, Headsets, and the Xbox Chatpad to your Xbox One console.
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How to Share Images from an Xbox One to Twitter
Get help learning how to take a screenshot of your gaming moments on your Xbox One and how to share it on Twitter.
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How to Update an Xbox 360
Learn how to update your Xbox 360 to benefit from new features or improvements and bug fixes to existing features.
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How to Update an Xbox One
Learn how to update your Xbox One to benefit from new features or improvements and bug fixes to existing features.
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How to Use an Xbox 360
Learn the basic controls, how to pair a controller, use apps, and play games with your Xbox 360 game console.
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How to Use Apps on a Xbox 360
Learn all about apps on an Xbox 360 - how to install, delete, open, and pin apps to make them more easily accessible.
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How to Use Apps on a Xbox One
Learn how to install, delete, open, pin, unpin and snap apps or games on the Xbox One gaming console.
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How to Use Xbox 360 Controllers
Learn to connect your Xbox controller to your Xbox 360 using wired or wireless methods, connect a headset, and troubleshoot common issues.
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How to Use Xbox One Controllers
Learn to connect your Xbox controller to your Xbox One using wired or wireless methods, connect a headset, and troubleshoot common issues.
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Live Stream Video from Xbox One to Mixer
Learn how to live stream gameplay on your Xbox One game console to Mixer - the only streaming service available on your Xbox console.
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