Computer

Windows, Mac, Chromebook, security, and browser step by step instructions to solve common problems and configure hardware or software. Get the most from your system.

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Are Password Managers Safe?
Password management programs claim to provide more security, but is this true? We walk you through the different options available and what they offer.
Guide
How to Add a Child Account to Google Family Link
Learn how to add a child account to Google Family Link to control and keep track of what your child is doing on their Chromebook or Android phone or tablet.
Guide
How to Add a New User Account on a Mac
Learn how to create additional user accounts on your Mac for each person that intends on using the computer.
Guide
How to Add and Get Favorites in Internet Explorer
Learn how to favorite websites that you use regularly in Microsoft Internet Explorer and how to access them later again.
Guide
How to Add and Get Favorites in Microsoft Edge
Learn how to favorite websites that you use regularly in Microsoft Edge and how to access them later again.
Guide
How to Backup My Files on a Mac
Back up your personal files on a Mac using an external hard drive and the Time Machine application included in macOS.
Guide
How to Backup My Files on a Windows Computer
Back up your personal files on a PC using an external hard drive and the Backup feature included in Windows.
Guide
How to Be Safe on the Internet
Essential security measures you need to take online. Learn about unsafe websites, malicious popups, how to safely use online accounts and chat services.
Guide
How to Bookmark a Page in Firefox
Learn how to bookmark websites that you use regularly in Mozilla Firefox and how to access them later again.
Guide
How to Bookmark a Page in Google Chrome
Learn how to bookmark websites that you use regularly in Google Chrome and how to access them later again.
Guide
How to Bookmark a Page in Opera
Learn how to bookmark websites that you use regularly in the Opera browser and how to access them later again.
Guide
How to Bookmark a Page in Safari
Learn the difference between Safari's bookmarks and favorite bookmarks, and how to use them to make your web browsing experience effortless.
Guide
How to Cast the Windows Desktop to Chromecast
How to mirror your computer desktop to your Chromecast, to watch videos, show pictures, or present on a big screen.
Guide
How to Cast Video from a Chromebook to a Chromecast
Learn how to cast content from a Chrombook to a display with Chromecast Built-in or connected to a Chromecast media player.
Guide
How to Cast Video from a Mac to Chromecast
With a Chromecast and the Google Chrome browser, you can cast a YouTube video or an entire Chrome tab from your Mac to your TV.
Guide
How to Change DNS Settings on a Mac
Learn how to change the DNS settings on your Mac to boost your internet speed, increase privacy or for troubleshooting purposes.
Guide
How to Change DNS Settings on a Windows PC
Learn how to change the DNS settings on your Windows PC to boost your internet speed, increase privacy or for troubleshooting purposes.
Guide
How to Change My User Password on a Mac
Learn how to change your user account's password on your Mac if you wish to update it to protect your privacy.
Guide
How to Change the User Profile Picture on a Mac
Learn how to change your user account's picture on your Mac if you wish to give it a personal look or recognize it easier.
Guide
How to Change Windows Update Settings
Windows regularly releases updates for your computer in order to keep it secure and to fix bugs. Learn to change how your computer checks for updates.
Guide
How to Check Connection on Apple Mac
You can utilize the network status indicator to easily check the Internet connection status of your Mac.
Guide
How to Check Connection on Windows 10
Check the connection status and other network details of your Windows PC by going to the Traybar or into the Network Settings.
Guide
How to Check for and Install Windows Updates
Windows regularly releases updates for your computer in order to keep it secure and to fix bugs. Learn how to check for updates on your computer.
Guide
How to Check Google Account History
View or delete your Google Account's activity, or toggle on or off the type of activity you want to keep track of or not.
Guide
How To Check If My Windows 10 PC Supports Miracast
Checking in Windows 10 for Miracast support, so you can share your display wirelessly with a smart TV or set top box.
Guide
How to Clear Internet History in Internet Explorer
Learn how to clear the web browsing history recorded in Internet Explorer after visiting online web pages.
Guide
How to Clear My Internet History in Google Chrome
Learn how to clear the web browsing history recorded in Google Chrome after visiting online web pages.
Guide
How to Clear My Internet History in Microsoft Edge
Learn how to clear the web browsing history recorded in Microsoft Edge after visiting online web pages.
Guide
How to Clear My Internet History in Mozilla Firefox
Learn how to clear the web browsing history recorded in Mozilla Firefox after visiting online web pages.
Guide
How to Clear My Internet History in Opera
Learn how to clear the web browsing history recorded in the Opera browser after visiting online web pages.
Guide
How to Connect a Chromebook to a Wired Network
Learn how to connect your Chromebook to a wired network at your home or office with an Ethernet cable.
Guide
How to Connect a Chromebook to WiFi
Learn how to connect your Chromebook to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect a Laptop to a TV
Connect your laptop to a TV screen using audio/video cables, wireless adapter kits, or streaming technologies such as Google Cast, Miracast or AirPlay.
Guide
How to Connect a Mac to Apple TV over Airplay
Learn how to cast videos playing in QuickTime on your Mac to an Apple TV connected to your television.
Guide
How to Connect a Mac to WiFi
Learn how to connect your Mac to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect a Windows 10 PC to WiFi
Learn how to connect your Windows 10 PC to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect a Windows 8 PC to WiFi
Learn how to connect your Windows 8 PC to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect a Windows PC to WiFi
Learn how to connect your Windows 8 PC or Windows 10 PC to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect an Acer PC to WiFi
Learn how to connect your Acer PC to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect Phone Tablet to DLNA Media Server
Learn how to set up and use a DLNA server on your Windows computer to allow a DLNA client such as VLC to connect and watch video.
Guide
How to Connect Smart TV to Windows DLNA Media Server
A guide to sharing your library of videos, movies, and any other media on your computer to your home theater or television
Guide
How to Create a Google Account
Google provides a huge number of services, but in order to take advantage of most of them, you will need a Google Account.
Guide
How to Create a Strong Password You Can Remember
Learn how to create strong and secure passwords, how to remember them, and how to safely manage your online accounts.
Guide
How to Create and Switch Profiles in Chrome
How to create a separate profile in Google Chrome, to keep your work and personal accounts separate for example.
Guide
How to Delete a User Account on a Mac
Learn how to delete existing user accounts on your Mac for each person that doesn't intend on using the computer anymore.
Guide
How to Disable Notifications on a Mac
Not all "pop-ups" are bad. The Notification Center keeps track of all daily events. Learn how to disable notifications so they don't interrupt your work.
Guide
How to Disable Notifications on Windows 10
Not all "pop-ups" are bad. Notifications help keep track of things happening on your computer. Learn how to disable them if you prefer they not get in your way.
Guide
How to Download and Install Firefox on a Mac
Learn how to install the Mozilla Firefox third party web browser onto your Mac computer as an alternative to Safari.
Guide
How to Download and Install Firefox on Windows
Learn how to install the Mozilla Firefox third party web browser onto your PC as an alternative to Edge or Internet Explorer.
Guide
How to Download and Install Google Chrome on a Mac
Install the Google Chrome web browser on your Mac to access all the additional features Chrome adds to your machine.
Guide
How to Download and Install Google Chrome on Windows
Learn how to install the Google Chrome third party web browser onto your PC as an alternative to Edge or Internet Explorer.
Guide
How to Download and Install iTunes on a Mac
Download and install iTunes to your Mac to gain access to a massive library of songs. iTunes comes already installed on Mojave upgraded Macs.
Guide
How to Download and Install iTunes on Windows
Get help with installing iTunes on your Windows PC. Gain access to a massive library of songs and the ability to connect your Apple devices to your PC as well.
Guide
How to Download and Install Opera on a Mac
Learn how to install the Opera third party web browser onto your Mac computer as an alternative to Safari.
Guide
How to Download and Install Opera on Windows
Learn how to install the Opera third party web browser onto your PC as an alternative to Edge or Internet Explorer.
Guide
How to Download Movies and TV Shows from Netflix
Using the Netflix app on your device, you can download available movies and TV shows to your Windows, Mac, Android or iOS device and watch them later.
Guide
How to Eject a Stuck Disc from a Mac
If you're having trouble getting a disc to eject from any Mac computer, this guide will walk you through all the available methods to get your disc back.
Guide
How to Eject a Stuck Disc from a Windows PC
Learn how you can retrieve a stuck optical disc from a Windows PC without damaging the disc or system.
Guide
How to Eject a Stuck Disc from an External CD Drive
Get help retrieving a stuck optical disc from an external disc drive without damaging the disc or drive.
Guide
How to Enable Family View Parental Controls in Steam
Enabling Family View gives you complete control over your Steam account including parental controls and sharing specific games in your Stream Library.
Guide
How to Extend Battery Life on a Windows PC
Learn some tips and tricks you can use to conserve battery life on your Windows 10 tablet or laptop.
Guide
How to Factory Reset a Mac
Get your Mac back to the way it was when it first came out of the box if your Mac is having issues. This guide will help completely erase it and start fresh!
Guide
How to Filter Explicit Content in the Spotify App
The Spotify apps for Android and iOS give you the ability to block explicit songs and listen to the clean versions.
Guide
How to Find Files Lost After a Windows 10 Update
After upgrading Windows 10, are you missing files? You may be in a temporary profile and need to log into your real profile.
Troubleshoot
How to Fix "Self-Assigned IP" Error on a Mac
The self assigned IP error on a Mac occurs when your router does not provide you with a usual IP address to access the internet.
Troubleshoot
How to Fix a Browser Hijack on Apple Safari
If your browser has a page on it that just won't go away, it could mean that Safari has been hijacked by a malicious program or setting.
Troubleshoot
How to Fix a Browser Hijack on Google Chrome
If your browser has a page on it that just won't go away, it could mean that Google Chrome has been hijacked by a malicious program or setting.
Troubleshoot
How to Fix a Browser Hijack on Internet Explorer
If your browser has a page on it that just won't go away, it could mean that Internet Explorer has been hijacked by a malicious program or setting.
Troubleshoot
How to Fix a Browser Hijack on Microsoft Edge
If your browser has a page on it that just won't go away, it could mean that Microsoft Edge has been hijacked by a malicious program or setting.
Troubleshoot
How to Fix a Browser Hijack on Mozilla Firefox
If your browser has a page on it that just won't go away, it could mean that Mozilla Firefox has been hijacked by a malicious program or setting.
Troubleshoot
How to Fix a Kernel Panic on a Mac
Learn what a Mac Kernel Panic is and how to avoid and resolve them by keeping your Mac updated and clearing start ups.
Troubleshoot
How to Fix a Printer that Won't Print on Windows 10
Is your printer refusing to print, giving you errors, or just not being seen by your Windows 10 computer?
Troubleshoot
How to Fix a USB Device Not Working on a Mac
Learn how to fix issues that can cause your USB device to not be recognized by your Mac. It may be as simple as just plugging it back in!
Troubleshoot
How to Fix an Update that Fails on a Mac
Your Mac might fail to update or refuse to update. To get it back in working order you'll need to troubleshoot it.
Troubleshoot
How to Fix App Issues on a Mac
Learn how to repair issues with apps that are pre-loaded or you installed on your Mac and no longer work as intended.
Troubleshoot
How to Fix Basic Issues with a Chromebook
Get help resolving issues with connecting your Chromebook to WiFi, Bluetooth, sound issues, display issues, and more.
Troubleshoot
How to Fix Blue Screen of Death (BSOD) on Windows 10
Common troubleshooting to find and solve hardware and software problems with Windows 10 that can cause the "Blue Screen of Death".
Troubleshoot
How to Fix Bluetooth Not Working on a Mac
Learn how to quickly resolve Bluetooth issues with your Mac and get it reconnected to your other devices.
Troubleshoot
How to Fix Boot Camp Problems on a Mac
Learn how to resolve errors involving partitions, hardware, and missing boot volumes encountered with Boot Camp on your Mac.
Troubleshoot
How to Fix Boot Issues on a Mac
Learn how to troubleshoot issues that have caused your Mac to not fully load or simply have no display.
Troubleshoot
How to fix Broken Apps on a Chromebook
Your Chromebook let's you download and install games and apps. When those apps don't work properly you may need to reinstall them.
Troubleshoot
How to Fix Chromebook Bluetooth Issues
Learn how to quickly resolve Bluetooth issues with your Chromebook and get it reconnected to your other devices.
Troubleshoot
How to Fix Chromebook Screen Issues
If you have no picture on your Chromebook or the picture is distorted the fix could be a simple restart, changing settings, or you could have a deeper issue.
Troubleshoot
How to Fix Chromebook Sound Issues
Fix volume, make sure you aren't muted and more complicated issues that can cause sound to not work properly on your Chromebook.
Troubleshoot
How to Fix Common Issues on a Mac
Learn how to resolve bluetooth, WiFi, application, audio, performance issues, and more for your Mac.
Troubleshoot
How to Fix Cortana Speech Recognition on Windows 10
If Cortana doesn't understand you, learn how to fix issues with Microsoft Cortana's speech recognition in Windows 10.
Troubleshoot
How to Fix Crashes for Internet Explorer
Learn how to troubleshoot Internet Explorer when it has a crash, is erroring, or just won't open at all.
Troubleshoot
How to Fix Crashes for Microsoft Edge
Learn how to troubleshoot Microsoft Edge when it has a crash, is erroring, or just won't open at all.
Troubleshoot
How to Fix Crashes for Mozilla Firefox
Learn how to troubleshoot Mozilla Firefox when it has a crash, is erroring, or just won't open at all.
Troubleshoot
How to Fix Crashes for Opera
Learn how to troubleshoot the Opera browser when it has a crash, is erroring, or just won't open at all.
Troubleshoot
How to Fix Crashes for Safari
Learn how to troubleshoot Apple's Safari when it has a crash, is erroring, or just won't open at all.
Troubleshoot
How To Fix Distortion on a Computer Screen
Is your monitor not working because it has failed or something else. We'll help troubleshoot and possibly fix the situation.
Troubleshoot
How to Fix Freezing on a Mac
Learn the common causes and how to fix the reasons your Mac may freeze or crash on boot or during regular use.
Troubleshoot
How to Fix Google Chrome if it Crashes or Won't Open
Learn how to troubleshoot Google Chrome when it has a crash, is erroring, or just won't open at all.
Troubleshoot
How to Fix Grinding Noises Coming From Computer
If your computer is making a horrible grinding noise it could have a physical issue within it's case causing the sound.
Troubleshoot
How to Fix Hardware Issues on a Chromebook
Help solving Chromebook Battery, Bluetooth, Camera, Keyboard, Touchscreen, Display, Sound, Wi-Fi, Touchpad issues, as well as common slow performance problems.
Troubleshoot
How to Fix Hardware Issues on a Windows PC
Help solving Windows PC Power, Video, Audio, Networking, Keyboard, Mouse, and other device issues you may have
Troubleshoot
How to Fix Hardware Problems on a Mac
Use this guide to learn about the common hardware issues you may experience on a Mac and how to resolve them.
Troubleshoot
How to Fix if You Can't Access a Certain Website
You might have an issue that's preventing just a couple of websites from working. Here's what to do.
Troubleshoot
How to Fix Issues with Netflix On a Windows PC
Learn how to resolve common issues with Netflix on your Windows PC so you can get back to streaming.
Troubleshoot
How to Fix Keyboard Issues on a Mac
If you're having issues with your Apple Mac's keyboard you can use this guide to discover if it just needs to be cleaned or if it needs to be replaced.
Troubleshoot
How to Fix Keyboard Issues on a Windows 10 PC
Learn how to troubleshoot connectivity issues or other unusual keyboard issues that you may be experiencing with Windows 10.
Troubleshoot
How to Fix Loud Fan Noise and Heat on a MacBook
Troubleshoot hardware and software issues that can cause your fan to be loud or making noise in your Macbook.
Troubleshoot
How to Fix Overheating on a MacBook
How to check settings and perform basic maintanance on your MacBook to help solve the problem of your laptop getting too hot.
Troubleshoot
How to Fix Performance Issues on a Chromebook
Use this guide to help solve common problems that can cause your Chromebook to slow down or not perform as you expect.
Troubleshoot
How to Fix Performance Issues on a Mac
You can use this guide to learn simple solutions to help solve common causes of slow performance on your Apple Mac computer.
Troubleshoot
How to Fix Performance Issues on a Windows PC
Use this guide to learn simple solutions to help solve common causes of slow performance on your Windows computer.
Troubleshoot
How to Fix Printer After Upgrading to Windows 10
If you've upgraded to Windows 10 and you can no longer use your printer, this guide may help you fix that issue.
Troubleshoot
How to Fix Printer Issues On Apple Mac
Learn how to resolve common issues you may encounter with the a printer connected to your Mac computer.
Troubleshoot
How to Fix Software Install Issues on a Mac
Having issues installing software on your Apple Mac? There could be an issue with the file or your hard drive could be full.
Troubleshoot
How to Fix Software Install Issues on a Windows PC
If you're having issues installing software on your Windows PC, it may be due to low disk space, network connection issues, user rights or other reasons.
Troubleshoot
How to Fix Sound Issues on Windows 10
Fix sound issues on your Windows PC such as distorted or no audio, or the audio levels are too low or too high.
Troubleshoot
How to Fix Sound Problems on a Mac
Use this guide to fix sound issues on your Mac such as distorted or no audio, or audio not synced with video.
Troubleshoot
How to Fix Sound Recording Issues on Windows 10
Fix sound recording issues on a Windows PC if your microphone is malfunctioning or the audio levels are too low or too high.
Troubleshoot
How to Fix Startup Issues on an Apple Mac
Use this guide to fix startup issues on your Mac that may occur after an system update or unexpected shutdown.
Troubleshoot
How to Fix the Spinning Beach Ball on an Apple
Learn how to troubleshoot and fix unresponsive applications that will slow your Apple Mac computer down.
Troubleshoot
How to Fix the Start Menu and Cortana in Windows 10
A guide to help resolving issues with the Windows 10 taskbar, start menu, and other included elements.
Troubleshoot
How to Fix Update Issues on a Chromebook
Learn how to troubleshoot problems you may have with your Chromebook if its update doesn't go quite right.
Troubleshoot
How to Fix Update Issues on Windows
Learn how to troubleshoot problems you may have with your Windows Computer if its update doesn't go quite right.
Troubleshoot
How to Fix Video Issues on Windows 10
Fix video issues with your Windows PC such getting a blank screen, screen shuts off randomly, display colors are off or picture is fuzzy.
Troubleshoot
How to Fix Video Issues with a Mac
Fix video issues with your Mac such getting a blank screen, screen shuts off randomly, display colors are off or picture is fuzzy.
Troubleshoot
How to Fix Windows 10 Black Screen Errors
Fix issues on a Windows PC such as when you get a blank screen on startup or the computer won't fully load.
Troubleshoot
How to Fix Windows Apps
Learn how to repair issues with apps that are pre-loaded or you installed on your PC and no longer work as intended.
Troubleshoot
How to Fix Windows Bluetooth Issues
Troubleshoot basic connectivity issues you may be having between your Bluetooth device and your Windows 10 computer.
Troubleshoot
How to Fix Windows Not Recognizing a USB Device
Fix PC issues such as Windows not recognizing your USB devices, by restarting them, replugging them or reinstalling their drivers.
Troubleshoot
How to Fix Windows Store Apps on Windows 10
Fix PC issues such as when the Windows Store or a Windows App won't open, or opens and closes quickly.
Troubleshoot
How to Format a USB or External Hard Drive
Learn what it means and how to format a USB drive. This applies to thumb drives, external hard drives and external solid state drives.
Guide
How to Free Up Storage Drive Space on a Chromebook
Learn how to manage your Chromebook's data storage by removing unneeded data or adding external or cloud storage for an extended capacity.
Guide
How to Free Up Storage Space in Windows 10
Learn how to manage your Windows PC's data storage by removing unneeded data or adding external or cloud storage for an extended capacity.
Guide
How to Free Up Storage Space on a Mac
Learn how to manage your Mac's data storage by removing unneeded data or adding external or cloud storage for an extended capacity.
Guide
How to Get a Mac as Secure as Possible
Learn how enabling a password, setting up automatic updates, installing security software and doing data backups can keep your device secure.
Guide
How to Install Garmin Express for Windows
Learn how to get the Garmin Express software installed on your Windows machine so your fitness tracker can communicate all recorded data to your PC.
Guide
How to Install OBS Streaming Software
Install the OBS Streaming Software onto your PC or Mac to record and share your desktop with streaming services such as YouTube, Twitch, Mixer and Facebook.
Guide
How to Install the Chrome Remote Desktop App
Install Google's Chrome Remote Desktop Plugin and app to share your device's screen on the Google Chrome browser and the app for smartphones and tablets.
Guide
How to Install the Netflix App
A simple guide to getting the Netflix app on your various devices, to enjoy movies, TV, and original shows. Steps for Windows, Mac, Android and iOS.
Guide
How to Install the Spotify App
Install Spotify onto a multitude of different devices such as iPhones, Android tablets, Samsung Smart TVs, and more so you can enjoy your music anywhere.
Guide
How to Install the Teamviewer App
TeamViewer allows you to remotely control, share, and send files from a remote computer and the device you're using.
Guide
How to Install Windows 10 on a PC
Reinstall Windows 10 to fix operating system corruption, install it on a new drive or just refresh your files.
Guide
How to Install Windows 7 on a PC
Reinstall Windows 7 to fix operating system corruption, install it on a new drive or just refresh your files.
Guide
How to Install Windows 8 on a PC
Reinstall Windows 8 to fix operating system corruption, install it on a new drive or just refresh your files.
Guide
How to Keep a Chromebook Secure
Learn how enabling a password, setting up automatic updates, installing security software and doing data backups can keep your Chromebook secure.
Guide
How to Keep Passwords Secure and Protected
Learn the best ways to create strong and secure passwords and safely manage your online accounts using password managers and two-factor authentication.
Guide
How to Keep Windows Secure
Learn how enabling a password, setting up automatic updates, installing security software and doing data backups can keep your Windows device secure.
Guide
How to Listen to Music Offline with a Mac
You can download songs, albums, podcasts and other audio from Spotify for offline listening later on your Mac.
Guide
How to Listen to Music Offline with a MacBook
You can download songs, albums, podcasts and other audio from Spotify for offline listening later on your Macbook.
Guide
How to Listen to Music Offline with a Windows 10 PC
You can download songs, albums, podcasts and other audio from Spotify for offline listening later on your Windows pc.
Guide
How to Live Stream from a Windows PC to Twitch
A quick primer on setting up and streaming your Windows desktop to Twitch for social gaming with people all around the world.
Guide
How to Live Stream from a Windows PC to YouTube
Guiding you to start streaming your screen from Windows to YouTube for games, webcasts, and other social video sharing.
Guide
How to Maintain a Chromebook
Clearing your cache, cleaning extensions, deleting old downloads, and regularly restarting your Chromebook are essential parts of maintenance.
Guide
How to Maintain a Mac Computer
By performing routine maintenance on your Mac, you can maximize the performance of your computer and keep your drives free of clutter.
Guide
How to Maintain a Windows Computer
By performing routine maintenance on your Windows computer, you can maximize the performance of your computer and keep your drives free of clutter.
Guide
How to Maintain a Windows PC
By performing routine maintenance on your Windows PC, you can maximize the performance of your computer and keep your drives free of clutter.
Guide
How to Manage User Accounts on Windows 10
Learn how to make changes to your online or local profile(s) for Windows 10 devices in order to set access levels, passwords, and more.
Guide
How to Manage User Profiles on a Chromebook
Learn how to upload profile pictures, manage Google accounts, and delete profiles on your Chromebook.
Guide
How to Maximize Battery Life and Lifespan of a Mac
Learn what steps to take to resolve issues and use best practices to get the most out of your Mac's battery.
Guide
How to Migrate Data to a New Mac
Learn how to connect your new Mac and old Mac to the same network and transfer data from the old Mac to your new Mac.
Guide
How to Move the Taskbar on Windows 10
Want to move your Windows taskbar to the top of your screen? What about keeping it at the bottom or moving it to the right or left? We can show you how.
Guide
How to Open Firewall Ports on a Mac
Learn about your firewall and how it works then open firewall ports on your Mac in order to allow apps, games, etc to access your network.
Guide
How to Open Firewall Ports on a Windows PC
Learn about your firewall and how it works then open firewall ports on your Windows PC in order to allow apps, games, etc to access your network.
Guide
How to Pair Bluetooth Devices to a Chromebook
Learn how to pair your Chromebook with Bluetooth-enabled devices such as phones, headsets or keyboards.
Guide
How to Pair Bluetooth Devices to a Mac
Learn how to pair your Mac with Bluetooth-enabled devices such as phones, mice or keyboards, and headsets.
Guide
How to Pair Bluetooth Devices to a Windows PC
Learn how to pair your Windows 10 computer with Bluetooth-enabled devices such as phones, mice or keyboards.
Guide
How to Play Music on a Chromebook
Stream your favorite music, audiobook, streaming service or podcast over the Internet using your Chromebook's audio.
Guide
How to Play Music on a Mac
Learn how to play music on your Mac using iTunes, as well as suggestions for popular web-based streaming services & 3rd party apps.
Guide
How to Play Music on a Windows PC
Learn how to play music on Windows using Groove Music or Windows Media Player, as well as popular web-based streaming services & 3rd party programs.
Guide
How to Prevent Malware on a Mac
Malware isn't as easily downloaded on Macs, but not impossible. A few simple tips can lock down your device and keep it secure.
Guide
How to Prevent Malware on a Windows PC
Malware is easily downloaded on Windows machines, but a few simple tips can lock down your device and keep it secure.
Guide
How to Prevent Popups on Microsoft Edge
Learn how to clear pop-ups in Microsoft Edge to speed up your PC and prevent it from getting infected with malware.
Guide
How to Protect Myself While Shopping Online
Learn about keeping secure passwords, payment methods, fake ads and phishing, and more to keep yourself safe while shopping online.
Guide
How to Recover Deleted Files in Windows
Accidental deletion of files happens to everyone. This guide will help you check the trash, and various backup solutions for your missing files on Windows 10
Guide
How to Recover Deleted Files on a Mac
Accidental deletion of files happens to everyone. This guide will help you check the trash, and various backup solutions for your missing files on your Mac.
Troubleshoot
How to Recover Lost Password on a Mac
We can show you how to use the built in tools on your Mac to recover or reset a lost password depending on whether you have an Apple ID or not.
Troubleshoot
How to Reinstall macOS from macOS Recovery
Learn how to backup your Mac using time machine, how to erase your disk using macOS Utilities and ultimately how to reinstall your OSX operating system.
Guide
How to Remove Unwanted Programs on a Mac
Get help removing unwanted programs that may be causing malicious or bothersome pop-ups to appear on your Mac computer.
Guide
How to Remove Unwanted Programs on a Windows PC
Get help removing unwanted programs that may be causing malicious pop-ups to show up on your Windows PC.
Guide
How to Reset or Reinstall Windows on a PC or Laptop
Restore your Windows device to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Restore a Chromebook to Factory Settings
Restore your Chromebook to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Save Internet Pictures on a Mac
Find a funny cat pic you wish to save for later? You can download video, songs, images and more from the web to your Mac.
Guide
How to Save Online Video & Pictures on Windows
Find a funny cat pic you wish to save for later? You can download video, songs, images and more from the web to your Windows system.
Guide
How to Screen Mirror Android Phone Tablet to Windows
How to use the Connect app on Windows 10 to create a Miracast destination to cast your smartphone or tablet to.
Guide
How to Screen Mirror from a Mac to an Apple TV
Sometimes the video you want to watch on your Apple TV cannot be cast normally. In that case you'll need to learn how to mirror your screen from your Mac.
Guide
How to Screen Mirror Windows 10 to a Phone or Tablet
Learn how to connect to and control your Windows desktop computer with your Tablet or Smartphone using Google Remote Desktop or TeamViewer.
Guide
How to Screen Mirror Windows 10 to Another Device
Learn how to connect to and control your Windows desktop computer with your your Roku, Chromecast, or Smart TV using Google Remote Desktop or TeamViewer.
Guide
How to Secure a Windows Phone
Learn how enabling a password, setting up automatic updates, installing security software and doing data backups can keep your Windows Phone secure.
Guide
How to Set Parental Controls on a Mac
Parental controls are tools that allow parents to set limits on their child's use of a device. Learn how to manage parental controls for your Mac.
Guide
How to Set Sleep and Wake Times on a Mac
Learn how to change sleep settings on your Mac computer if you find it is getting in the way of operating your computer normally.
Guide
How to Set Up a Chromebook
This guide will take you through unboxing and first time setup of your Chromebook, along with creation of a Google Account.
Guide
How to Set Up a DLNA Media Server in Windows
Learn how to setup a DLNA server on your Windows 10 Laptop or Desktop to share video, music, and pictures to other devices on your network.
Guide
How to Set Up a Mac
Get help setting up your new Mac for the first time. From unboxing to plugging in and setting up the software, we show you how to do it all.
Guide
How to Set Up a Mac for Remote File Access
Using Apple's Screen Sharing feature, you can remotely access the Mac in your home from any other Mac while you're away from home.
Guide
How to Set Up a MacBook
Get help setting up your new Macbook for the first time. From unboxing to plugging in and setting up the software, we show you how to do it all.
Guide
How to Set Up Boot Camp on a MacBook
An instructional guide to getting Boot Camp set up on your MacBook to use Windows alongside macOS on your Apple computer.
Guide
How to Set Up Comcast Email
Learn how to set up Comcast mail in many of the popular, easy-to-use email clients on your computer.
Guide
How to Set Up Dropbox Cloud Storage
Learn to setup a Dropbox account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Dual Monitors on a Windows PC
Learn how to add a second monitor to your Windows computer to increase screen space and productivity.
Guide
How to Set Up Email on My Computer
Help setting up your email account from your Internet provider or major free email provider in the program on your computer.
Guide
How to Set Up External and Dual Monitors on a Mac
Learn how to add a second monitor to your Mac computer to increase screen space and productivity. Extend, Mirror or AirPlay.
Guide
How to Set Up Google Drive Cloud Storage
Learn to setup a Google Drive account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Google Family Link
Keep track of what your child under the age of 13 is doing on their Android or Chromebook device by setting up Family Link.
Guide
How to Set Up iCloud Cloud Storage
Learn to setup a iCloud account for cloud storage on your Apple device, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Mega Cloud Storage
Learn to setup a Mega account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Multiple Monitors on a Computer
Learn how to add a second monitor to your Mac or Windows computer to increase screen space and productivity.
Guide
How to Set Up OneDrive Cloud Storage
Learn to setup a OneDrive account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Parental Controls EA and Origin Games
Limit access to features like online multiplayer, purchases, social media connections for EA games on platforms like mobile, console or Origin on Computer.
Guide
How to Set Up Parental Controls in Apple Music
Apple Music is available on Android, iOS, Windows, and macOS. Using your account settings you can restrict playback of explicit songs.
Guide
How to Set Up Parental Controls in Windows 10
Parental controls are tools that allow parents to set limits on their child's use of a device. Learn how to manage parental controls for your Windows 10 PC.
Guide
How to Set Up Parental Controls on a Chromebook
Parental controls are tools that allow parents to set limits on their child's use of a device. Learn how to manage parental controls for your Chromebook.
Guide
How to Set Up Peripherals for Apple Mac
Learn to setup various common items on your Mac, such as your mouse, trackpad, keyboard, bluetooth headphones, or an external hard drive.
Guide
How to Set Up Peripherals for Chromebook
Basic how-tos on connecting USB and Bluetooth devices to your Chromebook, so you can use external keyboards, mice, hard drives, and other devices.
Guide
How to Set Up Peripherals on a Windows Computer
Learn how to connect another monitor, audio device, USB device, and Bluetooth device to your Windows computer.
Guide
How to Set Up Two-Factor Authentication on Facebook
Adding 2SV to your Facebook account will keep you and your account extra secure. Learn all about it.
Guide
How to Set Up Windows 10
There is a lot more involved in setting up a computer than simply plugging in a cable and hitting the power button. Learn how to unbox and setup your computer.
Guide
How to Set Up Windows for Remote File Access
The Windows 10 Remote Desktop Host can be set up from your desktop allowing you to remotely connect to your PC if you have the IP address.
Guide
How to Setup and Use iMessages on a Mac
macOS offers a variety of ways to send messages. Using your Apple ID you can keep track of your messages on your iPhone right on your Mac's desktop.
Guide
How to Share Videos from a Windows 10 PC
Share video from PC to Smart TV, Roku, iPhone, Android. Share your computer screen to Roku, iPhone, Android, YouTube, Twitch. How to use Miracast.
Guide
How to Share Videos to a Windows 10 PC
Get help with determining exactly what type of video you would like to share to your PC, and where to get that information.
Guide
How to Sign in to Chrome
Learn how to sign into your Google account with your Google Chrome browser to access various browser-related sharing services.
Guide
How to Speed Up a Chromebook
An informational guide on improving the overall performance of your Chromebook, covering clearing cache, restarting, and updating.
Troubleshoot
How to Speed Up a Mac
Learn the most important tips on keeping your Mac computer running smoothly and at peak performance.
Guide
How to Stop Chkdsk Running on Every Startup
Learn how to fix the black screen Chkdsk scans that are happening every boot on your Windows computer.
Guide
How to Stop Pop-Ups in Google Chrome
Learn how to clear pop-ups in Google Chrome to speed up your computer and prevent it from getting infected with malware.
Guide
How to Stop Pop-Ups in Internet Explorer
Learn how to clear pop-ups in Internet Explorer to speed up your PC and prevent it from getting infected with malware.
Guide
How to Stop Pop-Ups in Mozilla Firefox
Learn how to clear pop-ups in Mozilla Firefox to speed up your computer and prevent it from getting infected with malware.
Guide
How to Take a Screenshot on a Mac
Screenshots allow you to capture an image of exactly what you see on the screen, which can be cropped, edited, or shared.
Guide
How to Take a Screenshot on Windows 10
Screenshots allow you to capture an image of exactly what you see on the screen, which can be cropped, edited, shared or used in documents.
Guide
How to Turn Off Sleep Mode in Windows
Learn how to disable sleep mode on your Windows 10, WIndows 8 or Windows 7 machine if you find it is getting in the way of operating your computer normally.
Guide
How to Turn On Two-Step Verification Google Account
Learn to set up two-step verification on your Google account, to keep your digital life safe, and keep your online identity secure.
Guide
How to Turn Standard User to an Administrator on Mac
Learn how to convert regular user accounts to administrator on your Mac to give others more privileges.
Guide
How to Turn Windows Defender On or Off
Learn how to disable Windows Defender if you're using a different anti-virus solution so you don't have two running.
Guide
How to Update a Chromebook
Learn how to update your Chromebook for the latest features, security improvements, and performance boosts.
Guide
How to Update a Mac
Learn how to keep your Mac up-to-date to get the latest features for apps that come with your Mac, as well as important security updates.
Guide
How to Update a MacBook Pro
Learn how to configure and get updates for your Apple MacBook Pro to have the best performance, security, and features.
Guide
How to Upgrade a Mac to macOS Mojave
Learn how to upgrade to macOS Mojave to have the best performance, security, and features that let you do more than ever on your Mac.
Guide
How to Use a Chromebook
Get to know the ins and outs of your Chromebook, from launching and installing Apps to managing your Google account.
Guide
How to Use Apps on a Chromebook
Learn all about apps on a Chromebook - how to install, uninstall, open, and pin apps to make them more easily accessible.
Guide
How to Use Chrome Remote Desktop on Phone or Tablet
Chrome Remote Desktop allows you to share your desktop with your Android smartphone or tablet, iPhone, iPad, or iPod Touch allowing you access on the go.
Guide
How to Use FaceTime on a Mac
With FaceTime, you can make video or audio calls with one or multiple people (up to 32) who also have Mac or an iOS device and the FaceTime app.
Guide
How to Use Windows 10
Learn to use the basic functions of Windows 10, such as browsing, email, connecting to WiFi, installing and managing applications and files, and more.
Guide
I Can't Get My Email
Learn how to troubleshoot web-based or Email client based issues on your computer, smartphone or tablet that may be preventing you from getting your messages.
Troubleshoot
I Can't Open Email Attachments
Learn how to identify Email attachments and what device or software may be required to open them if you've got a troublesome file attached to a message.
Troubleshoot
I Deleted My Photos by Accident
Learn how you may be able to undo an accidental file deletion that's caused you to lose photos on your computer, smartphone, or tablet.
Troubleshoot
I Keep Getting Security Warnings While I Browse the Web
Learn about security warnings and how to keep safe online with your computer, tablet, or smartphone.
Troubleshoot
I Purchased a New Game for My Computer and It Won't Run/Runs Poorly
Learn how to determine why your Windows or Mac computer is struggling to run a new game and what can be done to get things running optimally.
Troubleshoot
My Computer Abruptly Shuts Off
Learn how to troubleshoot your Windows or Mac computer if it is abruptly or unexpectedly shutting itself down during regular use.
Troubleshoot
My Computer Can't Read a Disc I Inserted
Learn how to fix common issues that can cause your disc drive to no longer function on your Windows or Mac computer.
Troubleshoot
My Computer Is Slow or Freezing
Learn how to troubleshoot your Windows or Mac computer if it is performing slowly or completely freezing during use.
Troubleshoot
My Computer Is Typing in All Caps
This guide will help you check the basics to solve problems with your keyboard typing in all capital letters at all times.
Troubleshoot
My Computer Keeps Rebooting
Learn how to troubleshoot your Windows or Mac computer if it is continuously or unexpectedly rebooting itself during use.
Troubleshoot
My Computer Monitor or Screen Won't Turn On
Is your monitor not working because it has failed or something else. We'll help troubleshoot and possibly fix the situation.
Troubleshoot
My Computer Won't Turn On
There's several reasons your system might not be turning on. Here's how to troubleshoot and get it running again.
Troubleshoot
My Internet Doesn't Work
Learn how to troubleshoot Internet connectivity issues for any device(s) you have that are struggling to access the Internet.
Troubleshoot
My Search Page Looks Strange
Learn how to check your favorite web browser's settings and make sure things are working as intended if you're unable to search the web like normal.
Troubleshoot
What's New in macOS Mojave
Learn about the newest features of macOS Mojave (version 10.14) that you can take advantage of on your Mac computer.
Guide
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