Leadership
Richard Bloom

Interim President and Chief Executive Officer

Emily Rickman

Vice President, Services Sales and Account Management

Richard Bloom

Interim President and Chief Executive Officer

Richard Bloom, age 50, currently serves as a director of WestMountain Gold, Inc. (OTC: WMTN), a publicly traded precious metals exploration company with an active gold mining project in Alaska, and has served since June 2016. Mr. Bloom also currently serves as a director of NexCore Group, LLC (formerly publicly traded as NexCore Healthcare Capital Corporation), a national healthcare real estate developer, operator and property manager, and has served since December 2010. He also serves as a director of Glide Rite Corporation, a national field-service operator that provides equipment repair and maintenance service provider to the country’s largest retailers, and has served since June 2009.

Mr. Bloom served as Executive Chairman of Arcata LLC (formerly MyPrint Corp.), a web-based marketing execution services company, from 2009 through October 2011. He also served as President and Chief Operating Officer of Renaissance Acquisition Corporation, a publicly traded special purpose acquisition company, from the date of their initial public offering in 2007 until 2009. Mr. Bloom served as the Chief Executive Officer of Caswell Massey, a branded personal care consumer product company with a catalog and internet sales division as well as retail stores throughout the country, from early 2006 to 2007, and as a director and Vice Chairman of Caswell Massey from 2003 to 2007. Mr. Bloom served as President, CEO, COO and various other positions at Marietta Corporation, a maker and marketer of personal care and household products for the country’s largest consumer product companies, from 1999 to 2006. Mr. Bloom also served as a director of Marietta Holding Corporation, the successor entity to Marietta Corporation, from 2004 to 2007, and as a director and President of BFMA Holding Corporation, which owned and operated Marietta Corporation, from 1996 to 2004. Mr. Bloom also served as a director of AmeriQual Group, LLC, the largest producer and supplier of meals ready-to-eat to the United States military, from 2005 to 2007.

Mr. Bloom earned a BS summa cum laude in Economic Science from The Wharton School, University of Pennsylvania.

Emily Rickman

Vice President, Services Sales and Account Management

Emily is responsible for Support.com Services customer relationships and new business development, as well as Services programs, products, and go-to-market strategies. She joined the company in 2010, and has  more than 15 years of experience in sales strategy development and execution for online technology services. Prior to joining Support.com, Emily led sales strategy for Circuit City’s extended warranty offerings, and drove innovation for a $550MM portfolio. During her tenure she designed and launched the industry’s first national accidental damage warranty program, and received top honors from the chairman of the board, including a Leaders of Distinction award. Prior to Circuit City, Emily was a management consultant for Cap Gemini Ernst & Young in their Energy practice. Emily is an avid reader and enjoys exploring new recipes and wines, traveling, and biking with her husband and two boys. She holds a Bachelor of Science degree, cum laude, in International Business from Trinity University.

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