Make Your CRM More Effortless with Embedded, Contextual Support
Make Your CRM More Effortless with Embedded, Contextual Support

How many different systems do customer support agents in your contact center juggle at one time? If you answered 5 or more, you’re not alone. According to TSIA (Technology Services Industry Association), the average contact center agent at TSIA member companies routinely juggles 4 to 11 different systems to provide support to customers. And going […]

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