Redefining Support for a Connected IoT World
Redefining Support for a Connected IoT World

Imagine this a few years from now: Xfinity has updated their Android app. The update requires an OS upgrade, which hasn’t yet been pushed to the phone by your mobile carrier. Without the new upgrade, your Xfinity app no longer controls your connected TV services correctly. You’re impatiently searching in the app for the customer […]

Support.com President and CEO Elizabeth Cholawsky talks about winning Frost & Sullivan’s “Company of the Year” award

Last week I attended a black-tie gala in San Diego to receive, on behalf of Support.com, one of the business world’s most prestigious honors, a Frost & Sullivan “Best Practices” award. We were named “Company of the Year” in the Support Interaction Optimization (SIO) space and, while that on its face is pretty thrilling in […]

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