Expands Executive Team and Welcomes New Chief Sales Officer and Chief Operating Officer

Press Release

Accomplished veterans from the BPO industry join leader in homesourced customer support solutions to drive global growth

SUNNYDALE, CA / ACCESSWIRE / September 10, 2020, Inc. (NASDAQ:SPRT), a leader in customer and technical support solutions delivered by home-based employees, announced two new additions to its leadership team. The appointments include Bobby Brown, Chief Sales Officer and Christine Kowalczyk, Chief Operating Officer, both reporting to’s Chief Executive Officer, Lance Rosenzweig.

“ is thrilled to welcome these well-known industry leaders to our team,” said Lance Rosenzweig,’s CEO. “Bobby’s passion for clients’ success, together with a pragmatic and strategic perspective, will drive our sales team’s focus on enterprise clients. Christine has a track record of building outstanding teams that consistently deliver great client outcomes and improved profitability. Each complements our strong performance-oriented culture, and we believe their reputation for achieving results makes them the right choice to lead teams critical to our long-term global growth strategy.”

Bobby brings three decades of experience from the contact center industry, having led national sales and marketing organizations across institutional companies such as Startek, Convergys, Conduent and Optum. Bobby has delivered over $2 billion in BPO revenue throughout his career. Bobby is adept at implementing valuable insights and strategies designed to capture revenue and wallet share, while driving stellar outcomes for clients.

Christine has spent 20 years leading global BPO teams, delivering transformative solutions proven to retain and grow clients. She has led global contact center teams of 3,000 employees, and delivered comprehensive client programs across customer support, back office and technical support solutions. Prior to, she spent 12 years at Convergys (now Concentrix), and most recently served as the COO for Facility Source, a facility maintenance BPO that is a unit of CBRE.

For more than 20 years, has been delivering customer and technical support solutions with a home-based workforce, serving global enterprise clients, small businesses, and individual consumers.’s secure, omnichannel platform and tools enable world-class, scalable homesourced solutions.

About, Inc. (NASDAQ: SPRT) is a leader in customer and technical support solutions delivered from home. The company has more than 20 years’ experience providing high quality customer and technical support services to global enterprise clients, as well as small businesses and individual consumers. The company’s skilled employees and rich self-support tools troubleshoot more than 10,000 customer and technical support issues consumers face on an ongoing basis. delivers high quality, turnkey omnichannel solutions and digital support experiences across its client base. For more information, please visit, Inc. is an Equal Opportunity Employer. For more information, visit

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Forward-Looking Statements

This press release may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Such forward-looking statements are based on information presently available to the Company’s management and are current only as of the date made. Actual results could also differ materially from those anticipated as a result of a number of factors, including, but not limited to, those discussed in the Company’s Annual and Quarterly Reports filed with the Securities and Exchange Commission on Forms 10-K and 10-Q. For these reasons, undue reliance should not be placed on any forward-looking statement. The Company assumes no duty or obligation to update or revise any forward-looking statements.

Christine Kowalczyk
Christine Kowalczyk – Chief Operating Officer
Bobby Brown – Chief Sales Officer Media Contact:
Jacob Moelter