Announces CEO Transition

Press Release

SUNNYVALE, CA / ACCESSWIRE / August 10, 2020 /, Inc. (NASDAQ:SPRT), a leader in technical support solutions for businesses and consumers, announced today that its Board of Directors has elected Lance Rosenzweig to succeed Rick Bloom as President and CEO as of August 10. Rick will step down as CEO following a successful four years with the company. To ensure a seamless transition, Rick will continue as’s Principal Financial Officer for the next few months and will remain an active member of the company’s Board of Directors.

Josh Schechter, Chairman of the Board said, “Rick has done a terrific job leading through a difficult period of transition and returning the company to profitability. He resolved numerous substantial legal issues and successfully repositioned the company for its next phase of growth. On behalf of the Board, we thank Rick for his dedication to”

Rick stated, “It has been an extremely rewarding experience leading over the last four years. In addition to driving bottom line results, we’ve built a talented team and launched a line of tech support services that have established a strong foundation. I am looking forward to’s next phase of growth under Lance.”

Lance Rosenzweig is a seasoned industry veteran, with over twenty-five years’ experience as a successful public and private company CEO and board member. In the customer support industry, Lance has served as CEO of Startek, Aegis USA, and PeopleSupport, which he co-founded.

“We are pleased to welcome Lance Rosenzweig as President and CEO,” Mr. Schechter added. “Lance has led some of our industry’s fastest growing and most successful companies, and we look forward to his leadership and strategic insights in driving ahead.”

Mr. Rosenzweig said, “I am tremendously excited about the future for The company has spent over twenty years architecting its platform and perfecting the operation of its customer and technical support solutions delivered exclusively from home. I look forward to working with our team to ignite our growth, offer new value-added solutions for our clients, and develop greater career opportunities for our employees.”

About, Inc. (NASDAQ: SPRT) is a leader in customer and technical support solutions delivered from home. The company has more than 20 years’ experience providing high quality customer and technical support services to global enterprise clients, as well as small businesses and individual consumers. The company’s skilled employees and rich self-support tools troubleshoot more than 10,000 customer and technical support issues consumers face on an ongoing basis. delivers high quality, turnkey omnichannel solutions and digital support experiences across its client base. For more information, please visit, Inc. is an Equal Opportunity Employer. For more information, visit

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Media Contact:

Jacob Moelter

Forward-Looking Statements

This press release may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Such forward-looking statements are based on information presently available to the Company’s management and are current only as of the date made. Actual results could also differ materially from those anticipated as a result of a number of factors, including, but not limited to, those discussed in the Company’s Annual and Quarterly Reports on Forms 10-K and Form 10-Q. For those reasons, undue reliance should not be placed on any forward-looking statement. The Company assumes no duty or obligation to update or revise any forward-looking statement, although it may do so from time to time as management believes is warranted or as may be required by applicable securities law. Any such updates or revisions may be made by filing reports with the U.S. Securities and Exchange Commission, through the issuance of press releases or by other methods of public disclosure.