Press Release

Support.com to Present Insights into Technology Services for Mobile Devices at CONNECTIONS™: The Premier Connected Home Conference at CTIA 2013™

Redwood City, CA, May 9, 2013 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of cloud-based technology services and software that create new revenue streams and improve customer experience, will participate in the panel session, Extending the Customer Relationship through Tech Support, at CONNECTIONS™: The Premier Connected Home Conference at CTIA 2013™ on Wednesday, May 22 at 11:15am PT (2:15pm ET). Presenting for Support.com is James Morehead, Vice President, Product Management and Corporate Marketing.

The panel discussion will focus on how the expansion of technology support services has created major opportunities for service providers, CE manufacturers, and retailers to build long-term relationships with consumers who struggle to get the most out of their mobile gadgets.

Building on the focus of CTIA 2013 to “explore the trends shaping the vast mobile ecosystem as well as the impact of mobility on other vertical markets”, Mr. Morehead will share insights on how the rapid adoption of smartphones and tablets, the popularity of apps and the widespread availability of next generation mobile and Wi-Fi networks, has created new opportunities for technology services programs.

About Support.com
Support.com, Inc. (NASDAQ: SPRT) is a leading provider of cloud-based technology services and software. We help leading brands create new revenue streams and deepen customer loyalty through programs that enhance their customers’ technology experience. Our solution includes a comprehensive Service Delivery Platform, mobile and desktop apps, a scalable workforce of technology specialists and proven expertise in program design and execution. Our partners include many of the nation’s leading communications providers, retailers and technology companies. For more information, please visit us at: www.support.com.
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Support.com, Inc. is an Equal Opportunity Employer. For more information, visit https://www.support.com/about/careers.

Copyright © 2013 Support.com, Inc. All rights reserved. Support.com is a trademark or registered trademark of Support.com, Inc. in the United States and other countries. CONNECTIONS is a trademark of Parks Associates in the United States and other countries. CTIA 2013 is a trademark of CTIA — The Wireless Association in the United States and other countries. All other trademarks are the property of their respective owners.

Safe Harbor Statement
This release contains “forward-looking statements” as defined under the U.S. Federal Securities Laws, including the Private Securities Litigation Reform Act of 1995 and is subject to the safe harbors created by such laws. Forward-looking statements may relate to, but are not limited to, market and consumer activity, supported devices, the features available in, and the potential benefits to be derived from products and solutions, and the release dates, plans and market acceptance of such products and solutions. Such forward-looking statements are based on current expectations that involve a number of uncertainties and risks that may cause actual events or results to differ materially including, among others, Support.com’s ability to predict revenue and control expenses, shifts in customer demand, shifts in strategic relationships, delays in Support.com’s ability to deliver its products and services, software errors, or announcements by competitors. These and other risks may be detailed from time to time in Support.com periodic reports filed with the Securities and Exchange Commission, including, but not limited to, its latest Annual Report on Form 10-K and its latest Quarterly Report on Form 10-Q, copies of which may be obtained from www.sec.gov. Support.com is under no obligation to update its forward-looking statements. Information contained in our website is not incorporated by reference in, or made part of this press release.

Media Contact
Seth Geisler
Martin Levy Public Relations, Inc.
(858) 610-9860
seth@martinlevypr.com

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