Press Release

Support.com Sets Date to Announce First Quarter 2015 Results

REDWOOD CITY, Calif., April 9, 2015 (GLOBE NEWSWIRE) — Support.com, Inc. (Nasdaq:SPRT), a leading provider of cloud-based software and services for technology support, announced today that it plans to release first quarter 2015 financial results after market close on Wednesday, April 29, 2015.

Support.com will host a conference call to discuss its first quarter 2015 financial results at 1:30pm PT (4:30 pm ET) on the same day. Investors can listen to a live webcast of the conference call by visiting the Investor Relations portion of Support.com’s website, www.support.com. A replay of the webcast will also be available at www.support.com following the completion of the call.

About Support.com

Support.com, Inc. (Nasdaq:SPRT) is a leading provider of cloud-based software and services for
technology support, including Nexus®, a Support Interaction Optimization (SIO) solution that
enables companies to boost agent productivity, dramatically improve the customer experience
and more quickly resolve complex technology support issues. Nexus and our support programs
help leading brands in cable, retail, software and other connected technology industries create
new revenue streams and deepen customer relationships. For more information, please visit us
at www.support.com.

The Support.com, Inc. logo is available at http://www.globenewswire.com/newsroom/prs/? pkgid=25440

Support.com, Inc. is an Equal Opportunity Employer. For more information, visit https://www.support.com/about-us/careers/.

© 2015 Support.com, Inc. All rights reserved. Support.com, the Support.com logo, and Nexus are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Contact Information:

Investor Contact
Carolyn Bass
Market Street Partners
(415) 445-3232
sprt@marketstreetpartners.com

Media Contact
Mary Ellen Ynes
GMK Communications for Support.com
(650) 759-8836
maryellen@gmkcommunications.com

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