Press Release

Support.com Names Rick Bloom Interim President and CEO

Redwood City, Calif. – October 31, 2016 – Support.com, Inc. (NASDAQ: SPRT) today announced that its Board of Directors has appointed Rick Bloom, a member of Support.com’s Board of Directors since June 2016, as interim President and Chief Executive Officer. Mr. Bloom succeeds Dr. Elizabeth Cholawsky who has resigned her position as Support.com’s President and CEO, effective immediately.

“The Board is thankful for Elizabeth’s service to the Company over the past two years,” said Josh Schechter, Chairman of the Board. “We understand and support her decision to step down and wish her well in her future endeavors.”

“We are pleased that Rick Bloom has agreed to step into the interim President and CEO role,” Mr. Schechter added. “Rick brings to the Company deep operating and leadership experience, financial management knowledge and a broad business perspective.”

Dr. Cholawsky said, “It has been an enormous privilege to have led Support.com during this period of important change. As I look ahead to the next chapter in my life, I wish the team great success in the future.”

Mr. Bloom is a seasoned operating executive with over twenty-five years of successful financial, operating and board experience.  Mr. Bloom has served in a variety of senior leadership roles including that of CEO, President and COO with companies in a wide variety of industries. 

“I welcome the opportunity to work more closely with the team at Support.com and I am excited about taking on this new role in the Company,” Mr. Bloom said. “I look forward to working with the entire Support.com community.”

About Support.com

Support.com, Inc. (NASDAQ:SPRT) is the leading provider of cloud-based software and services to deliver next-generation technical support. Support.com helps leading brands in software, electronics, communications, retail, Internet of Things (IoT) and other connected technology industries deepen their customer relationships. Customers want technology that works the way it’s intended. By using Support.com software and services, companies can deliver a fantastic customer experience, leading to happier customers, greater brand loyalty and growing revenues.

For more information, please visit http://www.support.com or follow us @support_com.

Support.com, Inc. is an Equal Opportunity Employer. For more information, visit http://www.support.com/about-us/careers.

© 2016 Support.com, Inc. All rights reserved. Support.com and the Support.com logo are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries.

Investor Contact:
Jacob Moelter
Investor Relations, Support.com
+1.650.556.8595
jacob.moelter@support.com

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