Press Release

Support.com Expands Tech Expert Workforce with National Hiring Campaign

Redwood City, CA – August 01, 2013 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of cloud-based technology services and software that create new revenue streams and improve customer experience, today announced that it is hiring hundreds of Remote Services Technicians, specializing on home networking support, to meet the growing demand for premium technology support services. All technicians work from home and are powered by Support.com’s patented Nexus® Service Delivery Platform to diagnose and deliver services faster while delighting the customer.

“Support.com’s success has been driven by combining an outstanding workforce with our cloud-based technology platform. Our experience has shown that a work-from-home model, which attracts the best and brightest techs from across the country, is uniquely suited for the delivery of technology support services,” said Josh Pickus, President and CEO, Support.com. “As the demand for technology support services grows, driven by the complexity of home networks and mobile devices, we are excited to offer high quality employment opportunities for hundreds of Americans.”

Prospective Support.com Remote Services Technicians are bright, self-motivated individuals who are able to quickly learn new technical concepts and who are confident communicating technical directions to inexperienced computer users. All Remote Services Technicians receive rigorous online training in the delivery of home networking services to ensure that they meet the “best-in-class” standards of technical aptitude and customer service. Remote Services Technicians are employees who receive benefits, competitive compensation and career advancement opportunities.

Support.com offers its partners a broad array of remote and onsite premium technology support services to meet the current and future technology needs of their consumer and small business customers. Support.com also licenses the Nexus Service Delivery Platform to technology support organizations to reduce costs, improve problem resolution and enhance the customer experience.

North American residents who would like to apply can visit https://www.support.com/about/careers/openings to review the qualifications for employment and submit a confidential application.

About Support.com
Support.com, Inc. (NASDAQ: SPRT) is a leading provider of cloud-based technology services and software. We help leading brands create new revenue streams and deepen customer loyalty through programs that enhance their customers’ technology experience. Our solution includes a comprehensive Service Delivery Platform, mobile and desktop apps, a scalable workforce of technology specialists and proven expertise in program design and execution. Our partners include many of the nation’s leading communications providers, retailers and technology companies. For more information, please visit us at: www.support.com.
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Support.com, Inc. is an Equal Opportunity Employer. For more information, visit https://www.support.com/about/careers.

Copyright © 2013 Support.com, Inc. All rights reserved. Support.com and Nexus are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries.

Media Contact
Seth Geisler
Martin Levy Public Relations
(858) 610-9860
seth@martinlevypr.com

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