Software and technology vendors can license our Support.com Cloud software to enhance their contact center operations. Support.com Cloud Agent Support and Self-Support enable groundbreaking levels of automation and analytics that radically improve customer experience and operational performance.
“As leaders in implementation of complex software, consistent and high-quality processes are critical for us,” said Steve Zimba, CEO of Mural. “We are pleased with our rollout of Nexus and are seeing real value from Guided Paths® for our agents and interaction analytics for our management team, enabling us to continuously improve the support we provide for our customers.”
With insights gained from over 20,000 support interactions per day, Support.com’s technology specialists deliver a fully branded experience. We offer our customers comprehensive “white label” consumer and small business technology service programs so you can: