Doug Tackett


From the innovators to the most admired, brands across all industries work with to solve their most complex customer engagement challenges.

Higher sales, happier customers

Retail & Consumer

Up-level your omnichannel support by streamlining the customer’s buying journey at every touchpoint to prioritize convenience, simplicity, and safety.

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Agile workforce with on-demand scalability

Fintech & Crypto Commerce

Disruptors in financial services recognize the power of personalized support to drive customer satisfaction, loyalty, and ultimately, an increase in customer profitability.

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Omnichannel solutions with straightforward escalation paths

Healthtech & Telehealth

An increasingly complex healthcare landscape requires scalable, tailored plan-specific support to meet the diverse needs of providers and members.

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Flexible CX solutions from gamers helping gamers

Games & Entertainment

The best CRM solutions leverage both smart, digital tools and in-the-know experts with first-hand experience as early adopters, players, gamers, and innovators.

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Media & Communications

Media & Communications

Build customer loyalty with simple, easy, and personalized experiences no matter the issue, and always-on service, access, and connectivity.

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Next-level customer support programs


Achieve mission-critical goals with next-gen customer support programs for federal, state, and local government entities.

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