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How to Use the Ring Control Center Privacy Dashboard

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

Ring has been working hard to provide the security features users of their devices demand. In a blog posted on January 30th, 2020, they announced that they have implemented a new 'Control Center' that introduces new ways to manage important privacy and security settings, including an increased level of control over your data. This guide will help introduce you to these new features, help you make sure your account is safe, and ensure that only you and those you trust are the ones with access to the Ring devices in your home.
Before You Begin:
Ring AppThe Ring App is required
All settings are taken care of through the Ring app on your smartphone or tablet. You will need to have your Ring devices set up, and the app installed to access these settings.
Ring

1 Ring Control Center Security and Privacy Options

  1. Open the Ring app.
    Ring App
  2. Select the Menu at the top, then select Control Center.
    Menu
    Ring menu with Control Center highlighted.
  3. If it is not already set up on your account, we highly recommend setting up Two-Factor Authentication.

    If this is your first time launching the Control Center, you'll be prompted to setup Two-Factor Authentication, to ensure your account is kept safe and secure.
    Select Turn on Two-Factor, and follow the prompts on screen to register your phone or another two-factor method.
    Two-Factor authentication setup with Turn on Two-Factor highlighted.
    Learn more about how Two-factor Authentication can help keep your accounts safe.
  4. Near the bottom are the options for your account security and privacy.
    Control Center with security and privacy options highlighted.

Security and Privacy Options Explained

Video Requests
Video Requests

Video Requests allows you to enable or disable sharing your videos with Law Enforcement when they request it as part of an investigation.

  • When enabled, you will receive a request on your device each time Law Enforcement makes a request so you can approve or deny it.
  • Disabled means they will always be denied and you won't receive a prompt.
Video Requests
Linked Accounts
Linked Accounts

Linked Accounts allows you to check what other services, such as Amazon's Alexa, Google's Assistant, Apple's Siri, or other services have access to your Ring devices.

Selecting the Trash icon will allow you to remove the account from services you do not use or do not recognize.

Linked Accounts
Shared User
Shared Users

Shared Users allows you to manage the users that have access to your account, as well as the devices each has access to.

  • Trash lets you remove a user from access to your Ring devices.
  • Access Code allows you to set a custom code for the user.
  • You can switch On or Off access to each aspect of your Ring system, for example not allowing a child access to their siblings' bedroom camera.
Shared User
Authorized Devices
Authorized Devices

Authorized Devices will list all devices that currently have access to your Ring home.

At this time, you cannot revoke or remove devices individually. If you see a device listed that you don't recognize, you must remove all devices, then sign back in with only the ones that should be authorized.

(They will be prompted for their username, password, and two-factor authentication, for security reasons)
Authorized Devices

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Ring has been working hard to provide the security features users of their devices demand. In a blog posted on January 30th, 2020, they announced that they have implemented a new 'Control Center' that introduces new ways to manage important privacy and security settings, including an increased level of control over your data. This guide will help introduce you to these new features, help you make sure your account is safe, and ensure that only you and those you trust are the ones with access to the Ring devices in your home.
Before You Begin:
Ring AppThe Ring App is required
All settings are taken care of through the Ring app on your smartphone or tablet. You will need to have your Ring devices set up, and the app installed to access these settings.
Ring
  1. Open the Ring app.
    Ring App
  2. Select the Menu at the top, then select Control Center.
    Menu
    Ring menu with Control Center highlighted.
  3. If it is not already set up on your account, we highly recommend setting up Two-Factor Authentication.

    If this is your first time launching the Control Center, you'll be prompted to setup Two-Factor Authentication, to ensure your account is kept safe and secure.
    Select Turn on Two-Factor, and follow the prompts on screen to register your phone or another two-factor method.
    Two-Factor authentication setup with Turn on Two-Factor highlighted.
    Learn more about how Two-factor Authentication can help keep your accounts safe.
  4. Near the bottom are the options for your account security and privacy.
    Control Center with security and privacy options highlighted.

Security and Privacy Options Explained

Video Requests
Video Requests

Video Requests allows you to enable or disable sharing your videos with Law Enforcement when they request it as part of an investigation.

  • When enabled, you will receive a request on your device each time Law Enforcement makes a request so you can approve or deny it.
  • Disabled means they will always be denied and you won't receive a prompt.
Video Requests
Linked Accounts
Linked Accounts

Linked Accounts allows you to check what other services, such as Amazon's Alexa, Google's Assistant, Apple's Siri, or other services have access to your Ring devices.

Selecting the Trash icon will allow you to remove the account from services you do not use or do not recognize.

Linked Accounts
Shared User
Shared Users

Shared Users allows you to manage the users that have access to your account, as well as the devices each has access to.

  • Trash lets you remove a user from access to your Ring devices.
  • Access Code allows you to set a custom code for the user.
  • You can switch On or Off access to each aspect of your Ring system, for example not allowing a child access to their siblings' bedroom camera.
Shared User
Authorized Devices
Authorized Devices

Authorized Devices will list all devices that currently have access to your Ring home.

At this time, you cannot revoke or remove devices individually. If you see a device listed that you don't recognize, you must remove all devices, then sign back in with only the ones that should be authorized.

(They will be prompted for their username, password, and two-factor authentication, for security reasons)
Authorized Devices