How to Use FaceTime on a Mac

Introduction

In This Guide
You'll Learn How To:
  • Make and answer calls using FaceTime on your Mac.
  • Create, join, and manage Group Facetime calls.
Before We Begin:
  • Have your Mac ready.
  • Be connected to the internet.
iOS and macOS devices showing facetime

1 Turn On FaceTime

  1. Open the FaceTime app.
    Facetime icon
  2. You may be prompted to turn FaceTime on. If so, click the Turn On button.
    Turn facetime on
  3. You may also be prompted to sign in with your Apple ID. Sign in if necessary.
    Mac Facetime log in

2 Make A Call Using FaceTime

  1. Open the FaceTime app.
    Facetime icon
  2. Use the search field to enter the email address or phone number of the person that you want to call.
    FaceTime with name field highlighted
  3. If that person is already in your contacts, you can just enter their name.
  4. To make a FaceTime audio call, click the FaceTime audio button Audio.
    FaceTime audio button
  5. To make a FaceTime video call, click the FaceTime video button Video.
    FaceTime video button

3 Answer An Incoming FaceTime Call

You'll need to be signed into FaceTime and have it running to receive a call. 

  1. When someone calls you with FaceTime, a notification appears in the upper-right corner of your screen.
    MacOS facetime alert
  2. You can choose to Accept or Decline the call by pressing the corresponding buttons.
    FaceTime Accept and Decline buttons
  3. Pressing the down arrow to the right of either button will expand a menu with additional options.
  4. The Accept menu contains the option to start the call as audio instead of video.
    Accept expand menu
  5. The Decline menu contains the options to set a reminder to call back or send a message.
    Decline expand menu

4 FaceTime Group Calls

As of macOS Mojave 10.14.1 you can have a call with up to 32 people using Group FaceTime. 

To Make a Group Call

  1. Open the FaceTime app.
    Facetime icon
  2. Use the search field to enter the names of your contacts, emails, or phone numbers.
    FaceTime group call
  3. Clicking Audio button will start an audio-only call without video.
  4. Clicking the Video button will start the call with both audio and video.

To Answer or Decline a Call

The FaceTime app will need to be open in order for you to receive a call.

  1. When someone places a group FaceTime call to you, a notification will appear in the upper-right corner of your screen.
    Facetime group call notification
  2. Simply click the notification to join the call.

To Add a Person to the Call

  1. During a FaceTime call, click the menu button to show the sidebar.
    An active facetime call with the sidebar menu button highlighted
  2. Click the Plus button.
    Facetime add person call button
  3. Enter your contact's name, email, or phone number
  4. Click Add.

5 FaceTime Settings (macOS)

  1. Move your pointer over FaceTime to show these on screen controls.
    FaceTime on screen controls
  2. The following controls are available:
    • Clicking the sidebar button opens the sidebar. 
      FaceTime sidebar
      • Within the sidebar, the Plus button allows you to add a new person to the call.
        Add new person button for FaceTime
      • The Message button can be used to send a message to someone already on the call.
        FaceTime message icon
    • The Mute button toggles whether your microphone is on or off.
      FaceTime mute button
    • The red X button terminates the call.
      FaceTime termination button
    • The Camera button toggles your video feed on or off.
      FaceTime camera mute
    • The Double-arrow button toggles your call in and out of full screen.
      FaceTime full screen icon

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In This Guide
You'll Learn How To:
  • Make and answer calls using FaceTime on your Mac.
  • Create, join, and manage Group Facetime calls.
Before We Begin:
  • Have your Mac ready.
  • Be connected to the internet.
iOS and macOS devices showing facetime
  1. Open the FaceTime app.
    Facetime icon
  2. You may be prompted to turn FaceTime on. If so, click the Turn On button.
    Turn facetime on
  3. You may also be prompted to sign in with your Apple ID. Sign in if necessary.
    Mac Facetime log in
  1. Open the FaceTime app.
    Facetime icon
  2. Use the search field to enter the email address or phone number of the person that you want to call.
    FaceTime with name field highlighted
  3. If that person is already in your contacts, you can just enter their name.
  4. To make a FaceTime audio call, click the FaceTime audio button Audio.
    FaceTime audio button
  5. To make a FaceTime video call, click the FaceTime video button Video.
    FaceTime video button

You'll need to be signed into FaceTime and have it running to receive a call. 

  1. When someone calls you with FaceTime, a notification appears in the upper-right corner of your screen.
    MacOS facetime alert
  2. You can choose to Accept or Decline the call by pressing the corresponding buttons.
    FaceTime Accept and Decline buttons
  3. Pressing the down arrow to the right of either button will expand a menu with additional options.
  4. The Accept menu contains the option to start the call as audio instead of video.
    Accept expand menu
  5. The Decline menu contains the options to set a reminder to call back or send a message.
    Decline expand menu

As of macOS Mojave 10.14.1 you can have a call with up to 32 people using Group FaceTime. 

To Make a Group Call

  1. Open the FaceTime app.
    Facetime icon
  2. Use the search field to enter the names of your contacts, emails, or phone numbers.
    FaceTime group call
  3. Clicking Audio button will start an audio-only call without video.
  4. Clicking the Video button will start the call with both audio and video.

To Answer or Decline a Call

The FaceTime app will need to be open in order for you to receive a call.

  1. When someone places a group FaceTime call to you, a notification will appear in the upper-right corner of your screen.
    Facetime group call notification
  2. Simply click the notification to join the call.

To Add a Person to the Call

  1. During a FaceTime call, click the menu button to show the sidebar.
    An active facetime call with the sidebar menu button highlighted
  2. Click the Plus button.
    Facetime add person call button
  3. Enter your contact's name, email, or phone number
  4. Click Add.
  1. Move your pointer over FaceTime to show these on screen controls.
    FaceTime on screen controls
  2. The following controls are available:
    • Clicking the sidebar button opens the sidebar. 
      FaceTime sidebar
      • Within the sidebar, the Plus button allows you to add a new person to the call.
        Add new person button for FaceTime
      • The Message button can be used to send a message to someone already on the call.
        FaceTime message icon
    • The Mute button toggles whether your microphone is on or off.
      FaceTime mute button
    • The red X button terminates the call.
      FaceTime termination button
    • The Camera button toggles your video feed on or off.
      FaceTime camera mute
    • The Double-arrow button toggles your call in and out of full screen.
      FaceTime full screen icon
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