How to Use a Bose SoundSport Wireless Headphones

Introduction

The Bose SoundSport Wireless Headphones are great companions to your on-the-go lifestyle, keeping your music flowing while you work out, or just go about your day.

This guide will take you through the basics of using your headphones.

Bose SoundSport headset.

? What would you like to do with your headphones?

  1. Charge
  2. Understand the basic controls
  3. Pair to phone, tablet, or computer
  4. Use the Bose Connect app
  5. Update firmware

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The Bose SoundSport Wireless Headphones are great companions to your on-the-go lifestyle, keeping your music flowing while you work out, or just go about your day.

This guide will take you through the basics of using your headphones.

Bose SoundSport headset.

This device will not function while charging.

  1. Plug the USB cable into the bottom of the right earbud.
    USB cable being plugged into Bose headphones.
  2. Plug the other end of the cable into a wall charger powered USB port.
    • While charging the light will blink amber. When it's fully charged it will change to green.
    • When using the device, the power will be green, amber, or red depending on the charge.

Using your browser on your computer, visit https://www.bose.com/en_us/support/products/earphones_support/soundsport-wireless.html to view your user manual, order parts or accessories, and visit the community forum.

Right Earbud
right earbud
Push once to turn on headset.
Push and hold to enter Bluetooth pairing mode.
When turned on, push and hold to turn off.

 

In-Line Controls
in-line controls
+ Volume Up
Increases the volume.
Multi-Function button symbol.
Multi-function Button
Tap Once
  • Play or pause music.
  • Answer incoming call.
  • Hang up current call.
2 Quick Taps
Skip Forward
3 Quick Taps
Skip Backward
Tap then Hold
Fast Forward
Tap Twice then Hold
Rewind
- Volume Down
Decreases the volume.
  1. Ensure the headset is powered on.
  2. Press and hold the Power/Bluetooth button until you hear "Ready to pair" or the Bluetooth indicator blinks blue.
    Headphone showing where the Bluetooth and Power button is located.

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.


Using the Dropdown Menu

  1. Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu.
  2. Locate the Bluetooth icon.
    Bluetooth icon.
  3. Press and hold the Bluetooth icon.
  4. Swipe the switch to your right to set the Bluetooth accessory in pairing/discovery mode.
  5. A list of nearby devices and previously paired devices will be shown.
  6. In the list of Available Devices, choose the Bluetooth accessory you wish to pair with.
    Android bluetooth menu showing the bluetooth switch in the on position and a list of bluetooth devices currently in range.
  7. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

Using Settings within the Android Menu

  1. Locate and tap the Apps Menu.
    Android apps icon.
  2. Locate and tap the Settings icon.
    Android Settings icon.
  3. Select the Bluetooth. You may need to select Connections first.
  4. Swipe the switch to your right to set the Bluetooth accessory in pairing/discovery mode.
  5. A list of nearby devices and previously paired devices will be shown.
  6. In the list of Available Devices, choose the Bluetooth accessory you wish to pair with.
    Android bluetooth menu showing the bluetooth switch in the on position and a list of bluetooth devices currently in range.
  7. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.
  1. Next to "Bluetooth", slide the switch to the on position.
    iOS Bluetooth screen with Bluetooth radio switch in the On position. Screenshot.
  2. Place your accessory in discovery mode and wait for it to appear on your iPod.
  3. If you don't see it or aren't sure how to make it discoverable, check the instructions that came with your accessory.
  4. Wait for the bluetooth device's name to appear in the My Devices list.
    iOS Bluetooth screen with list of paired bluetooth devices near top. Screenshot.
  5. Tap your accessory name in the list to connect.
    Example of device called Headphones within the available Bluetooth devices list. Screenshot.

    You might be asked to enter the PIN or passkey. If you aren't sure what your PIN or passkey is, check the accessory's documentation.

Some Bluetooth devices are configured to require a PIN or a passkey. If this is the case, check your Bluetooth device's documentation for the correct default PIN or passkey.

  1. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  2. Click the Start button.
    Windows 10 Start Menu
  3. Tap on Settings.
    Windows 10 Settings
  4. Then click on Devices.
    Devices Settings
  5. Select Bluetooth & other devices from the left-hand column and ensure the Bluetooth switch is in the On position to the right.
    Bluetooth & other devices and the Bluetooth toggle highlighted
  6. Click Add Bluetooth or other device.
    Add Bluetooth or other device highlighted
  7. Select Bluetooth from the list.
    Bluetooth highlighted
  8. Select the device you want to pair the system with.
    Bluetooth device highlighted
  9. If asked to enter or verify the passcode showing on the other device, do so.
    Bluetooth PIN highlighted
  10. Click on Done.
    Done highlighted
  11. After the pairing was successful the device will show the Paired status under its name.
    Paired device highlighted
  1. Set your device to pairing mode. The way you do this may differ from device to device.

    In many cases, you can place your device in pairing mode by having the device off, then pressing and holding the power button to start it up. Usually, after a few moments, it will indicate it is in pairing mode (flashing its indicator light, for example), and you can release the power button.

  2. On the menu bar, click the Apple menu, then System Preferences.
    macOS Apple Menu with System Preferences highlighted.
  3. Select Bluetooth.
    System Preferences with Bluetooth highlighted.
  4. Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
    Screenshot of the Bluetooth properties box. Annotation that shows how to turn the Bluetooth radio on.
  5. Your computer will search for any Bluetooth devices in range.
  6. Once your device is located, click Pair.
    Bluetooth properties box with directions to click the Pair button next to the device you wish to connect to.
  7. Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.

Bose Connect provides a number of additional features to your Bose headphones or speaker.

Bose Connect Icon.

The Bose Connect app may ask you to perform basic connection steps if your Bose device has not already been paired via Bluetooth with the device you intend to use it with.

Update firmware:

  1. Launch the Bose Connect app from your home screen.
    Bose Connect app icon.  
  2. If you have an available update, you will seen an icon indicating a firmware update. Tap the icon to start the update process.
    Bose Connect App screen with download update button highlighted.
  3. Once the update is done downloading, it will start updating your headset.
    Updating your product screenshot.

Modify Settings:

  1. Open the Bose Connect app from the home screen.
    Bose Connect app icon.
  2. Tap on the settings cog.
    Bose Connect App screen with Settings gear highlighted.
  3. You can now modify settings for your headphones.
    Bose Connect App settings screen.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.
  1. Open Play Store.
    Google Play Store icon.
  2. Type Bose Connect in the search bar and tap Install.
    Bose Connect app page with install highlighted.
  3. Once installed, tap Open to proceed to the setup.
    Bose Connect app page with open highlighted.
  1. Open the App Store.
    iOS App Store icon.
  2. Type in "Bose Connect" in the search bar.
  3. Find Bose Connect in the search results and tap on GET.
    iOS app store showing the Bose Connect app with the get button highlighted.
  4. Tap on Install to start download.
    Install button.

Updating the firmware on your headphones or speaker can help provide a number of enhancements to your listening experience, or help solve problems you may have with your device.

The Bose Connect app takes care of updating the firmware for you.

Bose Connect Icon.

Bose Connect provides a number of additional features to your Bose headphones or speaker.

Bose Connect Icon.

The Bose Connect app may ask you to perform basic connection steps if your Bose device has not already been paired via Bluetooth with the device you intend to use it with.

Update firmware:

  1. Launch the Bose Connect app from your home screen.
    Bose Connect app icon.  
  2. If you have an available update, you will seen an icon indicating a firmware update. Tap the icon to start the update process.
    Bose Connect App screen with download update button highlighted.
  3. Once the update is done downloading, it will start updating your headset.
    Updating your product screenshot.

Modify Settings:

  1. Open the Bose Connect app from the home screen.
    Bose Connect app icon.
  2. Tap on the settings cog.
    Bose Connect App screen with Settings gear highlighted.
  3. You can now modify settings for your headphones.
    Bose Connect App settings screen.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.
  1. Open Play Store.
    Google Play Store icon.
  2. Type Bose Connect in the search bar and tap Install.
    Bose Connect app page with install highlighted.
  3. Once installed, tap Open to proceed to the setup.
    Bose Connect app page with open highlighted.
  1. Open the App Store.
    iOS App Store icon.
  2. Type in "Bose Connect" in the search bar.
  3. Find Bose Connect in the search results and tap on GET.
    iOS app store showing the Bose Connect app with the get button highlighted.
  4. Tap on Install to start download.
    Install button.
  1. Ensure the headset is powered on.
  2. Press and hold the Power/Bluetooth button until you hear "Ready to pair" or the Bluetooth indicator blinks blue.
    Headphone showing where the Bluetooth and Power button is located.

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.


Using the Dropdown Menu

  1. Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu.
  2. Locate the Bluetooth icon.
    Bluetooth icon.
  3. Press and hold the Bluetooth icon.
  4. Swipe the switch to your right to set the Bluetooth accessory in pairing/discovery mode.
  5. A list of nearby devices and previously paired devices will be shown.
  6. In the list of Available Devices, choose the Bluetooth accessory you wish to pair with.
    Android bluetooth menu showing the bluetooth switch in the on position and a list of bluetooth devices currently in range.
  7. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

Using Settings within the Android Menu

  1. Locate and tap the Apps Menu.
    Android apps icon.
  2. Locate and tap the Settings icon.
    Android Settings icon.
  3. Select the Bluetooth. You may need to select Connections first.
  4. Swipe the switch to your right to set the Bluetooth accessory in pairing/discovery mode.
  5. A list of nearby devices and previously paired devices will be shown.
  6. In the list of Available Devices, choose the Bluetooth accessory you wish to pair with.
    Android bluetooth menu showing the bluetooth switch in the on position and a list of bluetooth devices currently in range.
  7. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.
  1. Next to "Bluetooth", slide the switch to the on position.
    iOS Bluetooth screen with Bluetooth radio switch in the On position. Screenshot.
  2. Place your accessory in discovery mode and wait for it to appear on your iPod.
  3. If you don't see it or aren't sure how to make it discoverable, check the instructions that came with your accessory.
  4. Wait for the bluetooth device's name to appear in the My Devices list.
    iOS Bluetooth screen with list of paired bluetooth devices near top. Screenshot.
  5. Tap your accessory name in the list to connect.
    Example of device called Headphones within the available Bluetooth devices list. Screenshot.

    You might be asked to enter the PIN or passkey. If you aren't sure what your PIN or passkey is, check the accessory's documentation.

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