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How to Update an ecobee Smart Thermostat

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

In This Guide
You'll Learn:
  • How automatic updates work for the Ecobee Smart Thermostat
  • What to do if your thermostat isn't updating
Ecobee

1 Can I Update My ecobee

Your ecobee Smart Thermostat will update automatically, as long as it is connected to Wi-Fi. When a firmware version is ready for the public, it will be pushed out gradually over a period of time to all applicable ecobee devices.

If your ecobee device is not running on its latest firmware version, please be patient, your ecobee will update itself as the upgrade continues to roll out.

Most Recent Firmware Versions as of January 1, 2019

ecobee Model Firmware Version
ecobee3 4.2.0.394 or higher
ecobee3 Lite 4.2.0.392 or higher
ecobee4 4.2.0.171 or higher

? Do you need to check your firmware version?

  1. Yes, I'd like to check my firmware version
  2. No, I'm okay

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In This Guide
You'll Learn:
  • How automatic updates work for the Ecobee Smart Thermostat
  • What to do if your thermostat isn't updating
Ecobee

Your ecobee Smart Thermostat will update automatically, as long as it is connected to Wi-Fi. When a firmware version is ready for the public, it will be pushed out gradually over a period of time to all applicable ecobee devices.

If your ecobee device is not running on its latest firmware version, please be patient, your ecobee will update itself as the upgrade continues to roll out.

Most Recent Firmware Versions as of January 1, 2019

ecobee Model Firmware Version
ecobee3 4.2.0.394 or higher
ecobee3 Lite 4.2.0.392 or higher
ecobee4 4.2.0.171 or higher
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