How to Update a Sony BDP-S3700 Blu-ray Player

Introduction

This guide will walk you through updating the firmware on your Sony BDP-S3700 Blu-Ray player.
Sony BDP-S3700 Blu-Ray Player.

? How would you like to perform the update?

  1. Online
  2. Offline, using a USB drive

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This guide will walk you through updating the firmware on your Sony BDP-S3700 Blu-Ray player.
Sony BDP-S3700 Blu-Ray Player.

This will make sure your Blu-Ray player is online before continuing.

  1. Press the Home button on your remote.
    Diagram of remote with Home button highlighted.
  2. Select Setup > Network Settings > Network Connection Diagnostics.
    Network settings with Network Connection Diagnostics highlighted.
  3. Make sure it shows you as online, and that the player can reach the Internet.
  1. Turn on your television, and make sure it's set to your Blu-Ray player's input.
  2. Turn on your Blu-Ray player.
  3. Press the Home button on your remote.
    Diagram of remote with Home button highlighted.
  4. Select Setup > Network Update.
    Home screen with setup and network update highlighted.
  5. If an update is available, you'll be given an option to update right away. Select OK to begin the update.
    Update available prompt with OK highlighted.
  6. Your player will update on its own from here.
    Update in progress.

    This process can take 30 minutes or more. Do not turn off, reboot, or unplug your Blu-Ray player while it is updating.

Update Notifications

You can enable update notifications, so you won't have to check manually. Instead, your player will check for updates for you, allowing you to apply or ignore them in the future.

  1. Turn on your television, and make sure it's set to your Blu-Ray player's input.
  2. Turn on your Blu-Ray player.
  3. Press the Home button on your remote.
    Diagram of remote with Home button highlighted.
  4. Select Setup > System Settings.
    Blu-ray player home screen with settings and system settings highlighted.
  5. Select Software Update Notification > On.
    System settings with software update notification and on highlighted.
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

In order for your device to properly process this firmware update successfully, you will need access to a computer and a Flash Drive that has been formatted to a FAT32 filesystem.

Diagram of a USB drive.

  1. Connect your USB drive to your computer.
  2. Open your browser, and visit https://esupport.sony.com/US/p/model-home.pl?mdl=BDPS3700.
    Browser address bar showing Sony URL.
  3. Scroll down, and select Drivers & Software.
    Sony website with drivers and software highlighted.
  4. Scroll down, and for "Select an Operating System to see files:", select System Software.
    Choices offered for operating system with system software highlighted.
  5. Under Firmware, select the Blu-ray Disc Player Firmware Update.
    Website with update link highlighted.
  6. On the right, select Download Now.
    Download information with download now button highlighted.
  7. You will be presented with the licence agreement for this download. Read this information carefully. When you are ready, scroll to the bottom, and select Accept Agreement.
    Licence agreement with accept agreement button highlighted.
  8. At the bottom, you'll be asked what you want to do with the file. Select Open.
    Edge browser file download dialog with open highlighted.
  9. You will see a folder called UPDATE listed. Copy this entire folder to your USB drive for the update. You can usually just drag this folder to your USB stick on the left.
  1. Turn on your TV and Blu-Ray player.
  2. Remove any USB disks currently attached to your Blu-Ray player.
  3. Insert the USB drive with the update you just made.
    Blu-Ray Player with USB port shown.
  4. Press the Home button on your remote.
    Diagram of remote with Home button highlighted.
  5. Select Setup > Software update.
  6. Select Update via USB Memory, then select OK.
  7. Select OK when prompted to update to the new software version.
  8. Your player will update on its own from here.
    Update in progress.

    This process can take 30 minutes or more. Do not turn off, reboot, or unplug your Blu-Ray player while it is updating.

  9. When complete, remove the USB disk from the Blu-Ray player.

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

Any and all data on the USB drive will be destroyed during this process. Make sure the drive is blank, or copy the data to a safe place before proceeding.

  1. Insert a USB disk into your USB port.
  2. Open Windows Explorer.
    Windows Explorer.
  3. In the right-hand pane, locate your USB disk under This PC.
    Explorer left-pane with USB Disk highlighted.
  4. Using your right mouse button, right click on your USB disk. A menu will open up.
    USB Disk Right-Click menu.
  5. Select Format...
    USB Disk Right-Click menu with Format highlighted.
  6. For File system, select FAT32. For Volume label, enter a name you want.
    Format dialog with File system and Volume label highlighted.
  7. Select Start.
    Format dialog with Start button highlighted.
  8. A message will open, reminding you that any and all data will be lost. If you are sure this is okay, select OK.
    Format warning dialog with OK highlighted.
  9. Once the disk is done formatting, a message will open to tell you it is complete. Select OK.
    Format Complete dialog with OK highlighted.

Any and all data on the USB drive will be destroyed during this process. Make sure the drive is blank, or copy the data to a safe place before proceeding.

  1. Insert a USB disk into your USB port.
  2. macOS will recognize the disk and show its icon on the desktop.
    macOS desktop showing USB Disk connected.
  3. Launch Disk Utility.
    1. Select Search in the top-right corner.
      Spotlight icon highlighted.
    2. type in "Disk Utility". Select the Disk Utility search result.
      Disk Utility search in Spotlight.
  4. Select your USB Disk from the list on the left.
    Disk Utility with USB Disk highlighted.
  5. Select Erase at the top.
    Disk Utility with Erase highlighted.
  6. Give the disk a Name, and select MS-DOS (FAT) for Format.
    Erase dialog with Name and Format highlighted.
  7. Select Erase.
    Erase
  8. A progress bar will open. Wait will the disk is formatted.
    Erase
  9. Once complete, select Done.
    Erase
  10. Quit Disk Utility. Select the Disk Utility menu at the top, then Quit Disk Utility.
    Disk Utility menu with Quit Disk Utility highlighted.
Return to this guide after purchasing a USB drive.
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