How to Set Up Parental Controls on a Netgear Router

Introduction

In This Guide
You'll Learn How To:
  • Establish & configure parental controls on your Netgear router for the first time.
  • Download and install the Netgear Genie application for your computer or mobile device.
Before We Begin:
  • Have your computer or mobile device nearby & be connected to your router via an Ethernet cable or its Wi-Fi network.
  • Your router should already be setup & working properly.
Netgear logo

1 How Parental Controls Work

Live Parental Control (LPC) is a content filtering solution provided by Netgear and OpenDNS to help you protect your family from accessing adult web content, gaming, social networking, or possible phishing sites. This feature is very easy to set up on your Netgear router.

Benefits of Parental Controls

  • You can block inappropriate and dangerous sites, restrict access by time (for example, no Facebook during homework time) and category (adult, gaming, social media, etc.), and at the same time protect every device on your home network against adware and phishing through one central control point - your Netgear Router.
  • Functionally, your router uses a baseline level of filtering for every device connected to your network, then individual restriction levels can be put into place using the Genie software.
  • Additionally, bypass accounts can be created and used to define specific levels of restriction at specific times for devices that are used by certain family members. The use of bypass accounts is limited to devices that can install and run the Netgear Genie software.

Netgear Parental Controls & OpenDNS

  • Parental controls on your Netgear Router are powered by OpenDNS.
  • You'll be required to create a free OpenDNS account to setup your parental controls.
  • OpenDNS is a company and service that adds to the Domain Name System (DNS) by including features such as phishing protection and optional content filtering in addition to DNS lookup, if its DNS servers are used.

Parental controls can be configured using the Netgear Genie app on your computer or mobile device.

2 OS Choice

To continue, we need to know what Operating System your computer or mobile device has.

For Computers

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

For Mobile Devices

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

? What operating system is your device using?

  1. Windows
  2. macOS
  3. Android
  4. iOS

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

In This Guide
You'll Learn How To:
  • Establish & configure parental controls on your Netgear router for the first time.
  • Download and install the Netgear Genie application for your computer or mobile device.
Before We Begin:
  • Have your computer or mobile device nearby & be connected to your router via an Ethernet cable or its Wi-Fi network.
  • Your router should already be setup & working properly.
Netgear logo

Live Parental Control (LPC) is a content filtering solution provided by Netgear and OpenDNS to help you protect your family from accessing adult web content, gaming, social networking, or possible phishing sites. This feature is very easy to set up on your Netgear router.

Benefits of Parental Controls

  • You can block inappropriate and dangerous sites, restrict access by time (for example, no Facebook during homework time) and category (adult, gaming, social media, etc.), and at the same time protect every device on your home network against adware and phishing through one central control point - your Netgear Router.
  • Functionally, your router uses a baseline level of filtering for every device connected to your network, then individual restriction levels can be put into place using the Genie software.
  • Additionally, bypass accounts can be created and used to define specific levels of restriction at specific times for devices that are used by certain family members. The use of bypass accounts is limited to devices that can install and run the Netgear Genie software.

Netgear Parental Controls & OpenDNS

  • Parental controls on your Netgear Router are powered by OpenDNS.
  • You'll be required to create a free OpenDNS account to setup your parental controls.
  • OpenDNS is a company and service that adds to the Domain Name System (DNS) by including features such as phishing protection and optional content filtering in addition to DNS lookup, if its DNS servers are used.

Parental controls can be configured using the Netgear Genie app on your computer or mobile device.

To continue, we need to know what Operating System your computer or mobile device has.

For Computers

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

For Mobile Devices

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Open your preferred web browser.
    Main Desktop Browsers.
  2. In the address bar at top, type in https://www.netgear.com/LPC and press Enter on your keyboard.
    Browser showing the website
  3. Scroll down and click DOWNLOAD PC.
    Download link
  4. Once complete, open the download.
    Download in chrome
  5. Accept the license agreement.
    License agreement
  6. Choose the install location and click Install.
    Install location
  7. The Genie will install.
    Program installing
  8. Select Finish when done.
    Finished install
  9. Windows will ask if you want to allow the Genie to access files and the network.
    Allowing access
  1. Open the Netgear Genie application.
    Netgear genie icon
  2. Select Parental Controls.
    Parental control buttons
  3. Netgear parental controls are powered by OpenDNS. Select Next to proceed.
    Next button for parental controls
  4. Netgear will give you a reminder and some tips on keeping your kids safe online. Select Next to proceed.
    Next button
  5. To begin creating an OpenDNS account, select No, I Need to Create, then click Next.
    OpenDNS setup
  6. Fill out the form to create an OpenDNS account. Then click Next.
    Creating the OpenDNS account
  7. Next, the default level of filtering for your entire network must be selected. Click Next once you have chosen the default level of filtering you're comfortable with.

    We recommend selecting NoneMinimal, or Low. Keeping the default level of filtering low allows you to keep the majority of the devices in your home restriction-free. The Netgear Genie software can then be used to define customized levels of filtering for any devices you deem necessary.

    Please be aware that the filtering level chosen here will impact all of the devices currently connected to your home network and any new device added in the future.

    Netgear genie select filter

Bypass accounts can be created and added to your OpenDNS account, then used in conjunction with the Netgear Genie software to bypass the default filtering levels your Netgear router enforces. The use of bypass accounts allows you to get creative with your network's restrictive settings. For example, one bypass account might be created for an adult so that their device is not affected by restrictive settings at all, and another bypass account might be created for a child who needs to have customized restrictive levels put into place, with a time block that becomes more strict at certain times of the day.

Bypass accounts can only be used with devices that can install and run the Netgear Genie app. Creating a Bypass Account requires access to the internet and your OpenDNS account.

  1. Open the Netgear Genie application.
    Netgear genie icon
  2. Select Parental Controls.
    Parental control buttons
  3. Click Change Custom Settings on the Status page.
    Change custom settings
  4. Your computer's default web browser will open, and you will be redirected to https://netgear.opendns.com. Log into your OpenDNS account to proceed.
    OpenDNS login screen.
  5. Click Add a Bypass Account to begin the creation of a bypass account.
    Add a bypass account link

If You Already Have a Bypass Account

  1. If your OpenDNS account already has a bypass account present, click Manage Bypass Accounts.
    Netgear OpenDNS website highlighting the manage bypass accounts link.
  2. Then click Add Another Bypass Account.
    OpenDNS bypass accounts screen highlighting the add another bypass account option.
  1. Create the username and password for your bypass account, then click Add Account.
    Bypass account creation screen highlighting the add account button.
  2. Select the filtering level you would like the bypass account to use.
    Bypass account filtering level list.
  3. The Custom filtering option has a large list of categories available for restriction.
    Bypass account custom filtering available categories.
  4. When you have finished making your filtering selections, click Save Filtering Level.
    Bypass account filtering levels highlighting the save filtering level button.
  5. To add a separate set of restrictions to a specific time period, click Add a Time Block in the left hand column.
    Bypass account screen highlighting the add a time block option.
  6. Select the desired time range, then set your desired level of filtering to apply to that time period. Click Add Time Block to save and apply these settings.

    You must specify a time range of at least 15 minutes for a time block to be successfully applied.

    Bypass account time block screen highlighting the add time block button.
  7. Close the browser window and return to the Netgear Genie software. From the Status window, click Bypass Login.
    Bypass for netgear
  8. Double-click on the bypass account you wish to log into.
    Bypass select
  9. Enter the password for the account, then click Login.
    Clicking login for netgear
  10. While logged into a bypass account, that device will only obey the filtering levels set for that individual bypass account.
    Netgear parental controls showing bypass
  1. Open the Netgear Genie application.
    Netgear genie icon
  2. Click Network Map.
    Network map
  3. If prompted, sign into your router using its login credentials.
    Logging in
  4. All of the devices currently connected to your network will be displayed within the Network Map. Click the device you wish to set restrictions on.
    Network map displaying connected devices.
  5. Click Modify.
    Device status popup highlighting the modify button.
  6. Select the Parental Control filtering level that you want.
    Device status popup displaying available filtering levels.
  7. Click Apply to save the settings.
    Device status popup highlighting the apply button.
  1. Open the Netgear Genie application.
    Netgear genie icon
  2. Click Network Map.
    Network map
  3. You may need to log into your router.
    Logging in
  4. All of the devices currently connected to your network will be displayed within the Network Map. Click the device you wish to set restrictions on.
    Network map displaying connected devices.
  5. Click Modify.
    Device status popup highlighting the modify button.
  6. Select None under Parental Controls Filtering.
    Device status popup with filtering levels shown.
  7. Click Apply to save the settings.
    Device status popup highlighting the apply button.

If you find that the initial default filtering level you chose for your network is proving to be too restrictive, or perhaps not as restrictive as you'd like for it to be, you may want to adjust that default filtering level.

Adjusting the default parental control filtering settings will affect all the devices currently connected to your router and any new devices connected in the future.

To Adjust the Default Filtering Level

  1. Open the Netgear Genie application.
    Netgear genie icon
  2. Select Parental Controls.
    Parental control buttons
  3. Click Change Basic Settings on the Status page.
    Parental control status screen highlighting the change basic settings button.
  4. You may be prompted to sign into your OpenDNS account. Log into your account to proceed.
    Sign into opendns
  5. All available default parental control filtering levels will be displayed.
    Netgear Genie app displaying parental control filtering levels.
  6. The Custom filtering option has a large list of categories available for restriction.
    Netgear genie parental control filtering levels displaying the custom field and available categories.
  7. Once you have completed making changes to your default filtering levels, click Next.
    Netgear genie app highlighting the next button.
  8. Your default parental control filtering levels have been successfully adjusted. Click Take me to the status screen to return to the main screen, or simply close the Genie software.
    Netgear genie software displaying a confirmation screen.
  1. Open your preferred web browser.
    Main Desktop Browsers.
  2. In the address bar at top, type in https://www.netgear.com/LPC and press Enter on your keyboard.
    Browser showing the url
  3. Scroll down and click DOWNLOAD Mac.
    Download link
  4. Safari browser will begin to download the file for you. Select to Show Downloads, then select to Show In Finder for the download.
    Safari with Show Downloads and Show in Finder highlighted.
  5. Open the downloaded program.
    Downloaded program
  6. An introduction will be displayed. Select Continue.
    Introduction
  7. Carefully read the Licence Agreement. When you are ready to continue, select Continue.
    License agreement
  8. You'll be asked if you agree with the Licence Agreement you just read. When you are ready to continue, select Agree.
    Licence Agreement confirmation with Agree highlighted.
  9. The installer will inform you how much space is needed, and where it will be installed. Select Install.
    Install button
  10. You will be prompted for your Mac's username and password to continue. Enter your Mac password, and select Install Software.
    Mac password prompt with Username Password and Install Software button highlighted.
  11. The software will install.
    Writing files
  12. With the Netgear Genie installed, everything is complete and ready to use. Select Close to exit the installer.
    Successful install
  13. You'll be asked if you wish to keep or Trash the installer. You do not need to keep the installer if you don't want to. Select Move to Trash.
    Moving to trash
  1. Launch the Play Store on your smartphone.
    Google Play Store.
  2. Select the search bar at the top.
    Google Play Store with Search highlighted.
  3. Type in Netgear Genie, then select NETGEAR Genie from the list.
    Android searching for Netgear Genie
  4. Select Install.
    Install button
  5. Select Open to open the app.
    Opening the app
  1. Open the Netgear Genie application.
    Netgear genie mobile app icon
  2. Tap Parental Controls.
    The netgear genie app showing the parental controls button
  3. Netgear parental controls are powered by OpenDNS. Tap Create Account to proceed.
    Create an OpenDNS account
  4. Fill out the form to create an OpenDNS account. Tap SIGN UP to proceed.
    Selecting sign up to proceed with account creation
  5. Once you've set up your account, you'll need to log into it. Type in your user name and password, then tap LOGIN.
    Logging in
  6. Slide the toggle to enable parental controls.
    Enabling parental controls
  7. Next, the default level of filtering for your entire network must be selected. Tap Filtering Level.
    Filtering level
  8. Choose a default level of filtering you're comfortable with by tapping your selection.
    Filtering levels

We recommend selecting NoneMinimal, or Low. Keeping the default level of filtering low allows you to keep the majority of the devices in your home restriction-free. The Netgear Genie app can then be used to define customized levels of filtering for any devices you deem necessary.

Please be aware that the filtering level chosen here will impact all of the devices currently connected to your home network and any new device added in the future.

Bypass accounts can be created and added to your OpenDNS account, then used in conjunction with the Netgear Genie software to bypass the default filtering levels your Netgear router enforces. The use of bypass accounts allows you to get creative with your network's restrictive settings. For example, one bypass account might be created for an adult so that their device is not affected by restrictive settings at all, and another bypass account might be created for a child who needs to have customized restrictive levels put into place, with a time block that becomes more strict at certain times of the day.

Bypass accounts can only be used with devices that can install and run the Netgear Genie app. Creating a Bypass Account requires access to the internet and your OpenDNS account.

  1. Open the Netgear Genie application.
    Netgear genie mobile app icon
  2. Tap Parental Controls.
    The netgear genie app showing the parental controls button
  3. Tap Advanced Settings.
    Netgear advanced settings
  4. Your mobile device's default web browser will open and take you to http://netgear.opendns.com. Log into your OpenDNS account to proceed.
    OpenDNS login screen.
  5. Click Add a Bypass Account to begin the creation of a bypass account.
    Add a bypass account link

If You Already Have a Bypass Account

  1. If your OpenDNS account already has a bypass account present, click Manage Bypass Accounts.
    Netgear OpenDNS website highlighting the manage bypass accounts link.
  2. Then click Add Another Bypass Account.
    OpenDNS bypass accounts screen highlighting the add another bypass account option.
  1. Create the username and password for your bypass account, then click Add Account.
    Bypass account creation screen highlighting the add account button.
  2. Select the filtering level you would like the bypass account to use.
    Bypass account filtering level list.
  3. The Custom filtering option has a large list of categories available for restriction.
    Bypass account custom filtering available categories.
  4. When you have finished making your filtering selections, tap Save Filtering Level.
    Bypass account filtering levels highlighting the save filtering level button.
  5. To add a separate set of restrictions to a specific time period, click Add a Time Block in the left hand column.
    Bypass account screen highlighting the add a time block option.
  6. Select the desired time range, then set your desired level of filtering to apply to that time period. Click Add Time Block to save and apply these settings.

    You must specify a time range of at least 15 minutes for a time block to be successfully applied.

    Bypass account time block screen highlighting the add time block button.
  7. Return to the Netgear Genie app. Then tap the BYPASS ACCOUNT field.
    Genie app highlighting the bypass account field.
  8. Tap the bypass account you wish to log into.
    Genie app displaying the list of available bypass accounts.
  9. Enter the password for the account, then tap LOGIN.
    Bypass account login screen highlighting the login button.
  10. Tap OKAY to confirm you've logged into the bypass account.
    Bypass account login confirmation prompt highlighting the okay button.
  11. While logged into a bypass account, that device will only obey the filtering levels set for that individual bypass account.
    Bypass account list.
  1. Open the Netgear Genie application.
    Netgear genie mobile app icon
  2. Tap Network Map.
    Network map
  3. All of the devices currently connected to your network will be displayed within the Network Map. Tap the device you wish to set restrictions on.
    Genie app network map.
  4. Tap Details.
    Network map screen highlighting the details button.
  5. Tap the Filter Level field.
    Device details screen highlighting the filter level field.
  6. Select the Parental Control filtering level that you want.
    Available parental control filtering levels.
  7. Tap OKAY to confirm the setting.
    Filtering level confirmation prompt highlighting the okay button.
  1. Open the Netgear Genie application.
    Netgear genie mobile app icon
  2. Tap Network Map.
    Network map
  3. All of the devices currently connected to your network will be displayed within the Network Map. Tap the device you wish to set restrictions on.
    Genie app network map.
  4. Tap Details.
    Network map screen highlighting the details button.
  5. Tap the Filter Level field.
    Device details screen highlighting the filter level field.
  6. Select None from the list of available filter levels.
    Parental control filtering levels highlighting the none option.
  7. Tap OKAY to confirm the setting.
    Filtering level confirmation prompt highlighting the okay button.

If you find that the initial default filtering level you chose for your network is proving to be too restrictive, or perhaps not as restrictive as you'd like for it to be, you may want to adjust that default filtering level.

Adjusting the default parental control filtering settings will affect all the devices currently connected to your router and any new devices connected in the future.

To Adjust the Default Filtering Level

  1. Open the Netgear Genie application.
    Netgear genie mobile app icon
  2. Tap Parental Controls.
    The netgear genie app showing the parental controls button
  3. If prompted, log into your OpenDNS account.
    Logging in

  4. To Enable or Disable parental controls entirely, tap the toggle switch.
    Enabling parental controls
  5. To adjust your router's base filtering levels, tap Filtering Level.
    Filtering level button
  6. All available filtering levels will be displayed.
    Filtering levels
  7. Choosing the Custom filtering option reveals a large list of categories available for restriction. Tap any category you wish to filter to select it. A check mark will appear. Once all the desired categories of filtering have been selected, tap OKAY.
    Custom filtering category list highlighting the check mark and okay button.
  8. Your default parental control filtering levels have been successfully adjusted. The current default level of restriction will be shown within the Filtering level field.
    Genie app parental controls screen highlighting the filtering level field.
  1. Open the App Store.
    iOS App Store
  2. Select Search in the bottom right corner.
    Apple App Store navigation bar with Search highlighted.
  3. Type in Netgear Genie, and select Netgear Genie from the list.
    iOS searching and selecting app
  4. Select Get for Netgear Genie.
    iOS cloud selection for app
  5. Select Open.
    iOS getting and opening app
We use cookies on our website to enhance your experience, analyze site usage and support our marketing efforts. To learn more, visit our Privacy Policy. By clicking “Accept”, you agree to our use of cookies and similar technologies.
Accept