How to Set Up Parental Controls on a Comcast Gateway

Introduction

In This Guide
You'll Learn How To:
  • Set up Parental Controls on your Comcast Xfinity Gateway.
Before We Begin:
  • Be at your computer.
  • Have your Gateway username and password.
  • Have your Comcast username and password.
Xfinity

1 Parental Control Method

The Xfinity Wireless Gateway offers two ways to access the parental control options. While both accomplish much the same thing, one may look more friendly, or be more convenient to you.

Using the Router's Interface
You'll be able to access all the different settings for parental controls, but isn't as pretty to look at.
Using Xfinity xFi Interface
You'll be able to access all the different settings, but you may find the options more friendly to work with. However, there's extra steps you must take to fill-in the information to make those settings settings more friendly in the first place.

All the parental controls are available in either method you choose, it's only personal taste how you want to look at them.

? Which method would you like to use to access your parental control settings?

  1. Directly on Router
  2. Using Xfinity xFI

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In This Guide
You'll Learn How To:
  • Set up Parental Controls on your Comcast Xfinity Gateway.
Before We Begin:
  • Be at your computer.
  • Have your Gateway username and password.
  • Have your Comcast username and password.
Xfinity

The Xfinity Wireless Gateway offers two ways to access the parental control options. While both accomplish much the same thing, one may look more friendly, or be more convenient to you.

Using the Router's Interface
You'll be able to access all the different settings for parental controls, but isn't as pretty to look at.
Using Xfinity xFi Interface
You'll be able to access all the different settings, but you may find the options more friendly to work with. However, there's extra steps you must take to fill-in the information to make those settings settings more friendly in the first place.

All the parental controls are available in either method you choose, it's only personal taste how you want to look at them.

  1. Open your browser, type 10.0.0.1 into the address bar at the top, then push Enter or Return.
    Chrome browser with address entered and highlighted.
  2. Enter your Username and Password, then select Login.
    Gateway Admin Tool login with Username Password and Log In button highlighted.
    The default Username is "admin".
    The default Password is "password".

Enable Parental Controls

  1. Select Parental Control on the left, it will expand to show different sections you can select.
    Gateway menu with parental controls highlighted

There are three sections shown here, Managed Sites, Managed Services, and Managed Devices, to help you manage your child's Internet access.

Managed Sites
Here, you can add websites, either using a keyword or an address, that your child will not be able to visit.
Managed Services
You can restrict access to services, based on the port they communicate with.
Unless you know, specifically, the exact ports a service uses (such as a game, or a particular task such as FTP, this section may not provide much utility to modern Internet activity.
Managed Devices
Here you can select a device to block based on time, creating a time limit for when your children can go online.
Computers added to the "Trusted Computers" section at the bottom will always be able to browse these sites without restriction.

There are four parts to setup to use Parental Controls with xFi on your Wireless Gateway.

  1. Identify Devices
  2. Create Profiles
  3. Assign Each Device to a Profile
  4. Setup Parental Control Schedules on a Profile
  1. Open your browser, type xfinity.com/myxFi into the address bar at the top, then push Enter or Return.
    Chrome address bar with address filled in and highlighted
  2. Enter your Comcast Username and Password, then select Sign In.
    Comcast login with Username, password and sign in button highlighted.
  1. Select Devices at the top.
    xFi menu with Devices highlighted.
  2. Select Personalize at the top right.
    Devices header with Personalize highlighted.
  3. Select the device you'd like to name.
    Personalize with unnamed device highlighted.
  4. Enter a name for your device, select a category for the device, then select Continue.
    Personalize device with Name, Type and Continue button highlighted.
  5. Once personalized, select Close.
    Personalization complete with Close button highlighted.
  1. Select People at the top.
    xFi menu with People highlighted
  2. Select Create Profile on the far right.
    xFi People with Create Profile highlighted.
  3. Enter a Name for the profile, select an Icon to identify it easily, then select Create.
    Profile creation with Name, Icon, and Create button highlighted.
  1. Select People at the top.
    xFi menu with People highlighted
  2. Scroll down to find the profile you want, and select Add Device.
    Profile with Add Device highlighted
  3. Select the devices you want to assign, then select Assign.
    Assign devices with checkbox for each device and Assign button highlighted.
  1. Select People at the top.
    xFi menu with People highlighted
  2. Scroll down to the Profile for the child you want to setup Parental Controls for, and select More.
    Profile with More highlighted.

There are two ways xFi offers to help with Parental Controls.

Bed Time
BedtimeSet times when your child's devices won't be able to go online.
Parental Control
Parental ControlsEnable basic blocks for adult-oriented content.

Bed Time

  1. Scroll down. Under Access rules, select Edit for Bedtime Mode.
    Access rules section with Edit for Bedtime Mode highlighted.
  2. Place checkmarks next to the schedules you'd like to set.
    Edit Bedtime Mode with check boxes highlighted.
  3. Using the sliders, adjust when bedtime starts and ends for each range of days, then select Apply Changes.
    Edit Bedtime Mode with each slider and Apply Changes button highlighted.

Parental Control

  1. Scroll down. Under Access rules, select Edit for Parental Control.
    Access Rules section with Parental Controls Edit highlighted.
  2. Select the button next to On, then select Apply Changes.
    Parental Controls with On and Apply Changes button highlighted.

You may always visit xfinity.com/myxFi with your browser whenever you want to make changes to the devices, profiles, or other settings on your Comcast account.

  1. Open your browser, type xfinity.com/myxFi into the address bar at the top, then push Enter or Return.
    Chrome address bar with address filled in and highlighted
  2. Enter your Comcast Username and Password, then select Sign In.
    Comcast login with Username, password and sign in button highlighted.
  1. Select People at the top.
    xFi menu with People highlighted
  2. Select Create Profile on the far right.
    xFi People with Create Profile highlighted.
  3. Enter a Name for the profile, select an Icon to identify it easily, then select Create.
    Profile creation with Name, Icon, and Create button highlighted.
  1. Open your browser, type xfinity.com/myxFi into the address bar at the top, then push Enter or Return.
    Chrome address bar with address filled in and highlighted
  2. Enter your Comcast Username and Password, then select Sign In.
    Comcast login with Username, password and sign in button highlighted.
  1. Select Devices at the top.
    xFi menu with Devices highlighted.
  2. Select Personalize at the top right.
    Devices header with Personalize highlighted.
  3. Select the device you'd like to name.
    Personalize with unnamed device highlighted.
  4. Enter a name for your device, select a category for the device, then select Continue.
    Personalize device with Name, Type and Continue button highlighted.
  5. Once personalized, select Close.
    Personalization complete with Close button highlighted.
  1. Open your browser, type xfinity.com/myxFi into the address bar at the top, then push Enter or Return.
    Chrome address bar with address filled in and highlighted
  2. Enter your Comcast Username and Password, then select Sign In.
    Comcast login with Username, password and sign in button highlighted.
  1. Select People at the top.
    xFi menu with People highlighted
  2. Scroll down to find the profile you want, and select Add Device.
    Profile with Add Device highlighted
  3. Select the devices you want to assign, then select Assign.
    Assign devices with checkbox for each device and Assign button highlighted.
  1. Open your browser, type xfinity.com/myxFi into the address bar at the top, then push Enter or Return.
    Chrome address bar with address filled in and highlighted
  2. Enter your Comcast Username and Password, then select Sign In.
    Comcast login with Username, password and sign in button highlighted.
  1. Select People at the top.
    xFi menu with People highlighted
  2. Scroll down to the Profile for the child you want to setup Parental Controls for, and select More.
    Profile with More highlighted.

There are two ways xFi offers to help with Parental Controls.

Bed Time
BedtimeSet times when your child's devices won't be able to go online.
Parental Control
Parental ControlsEnable basic blocks for adult-oriented content.

Bed Time

  1. Scroll down. Under Access rules, select Edit for Bedtime Mode.
    Access rules section with Edit for Bedtime Mode highlighted.
  2. Place checkmarks next to the schedules you'd like to set.
    Edit Bedtime Mode with check boxes highlighted.
  3. Using the sliders, adjust when bedtime starts and ends for each range of days, then select Apply Changes.
    Edit Bedtime Mode with each slider and Apply Changes button highlighted.

Parental Control

  1. Scroll down. Under Access rules, select Edit for Parental Control.
    Access Rules section with Parental Controls Edit highlighted.
  2. Select the button next to On, then select Apply Changes.
    Parental Controls with On and Apply Changes button highlighted.
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